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ABOUT THIS ADDENDUM 

This addendum describes how to use new 3300 ICP phone features on sets that are no longer 
manufactured by Mitel Networks. When 3300 ICP system software is released, instructions 
on how to use the new phone features are provided in this addendum. 

MCD Release 4.0 Phone Features 

Personal Ring Groups 

Personal Ring Groups (PRG) are an association of two or more devices for a single user 
under a common Directory Number (DN). The devices ring simultaneously (Ring All) when 
called. The typical scenario is a person’s desktop phone and cell phone twinned together, 
where the desk phone is considered the prime extension, which is referred to as the pilot 
number or prime member. Other group members are referred to as non-prime members. 

PRGs provide functionality that is similar to Ring Groups and Hunt Groups, but for a single 
user. In contrast to Ring Groups, PRGs support Ring All, but not Cascade Ringing and 
support a maximum of 8 as opposed to 32 members. 

PRG programming includes a One Busy/All Busy option that can be turned on or off as 
required. 

The new Handoff feature for PRGs allows a call to be pushed or pulled from one group 
member to another. 

Any Multi-Line Display Phone 

To use Handoff to Push an in-progress call to the PRG:  

 

Press the 

Handoff

 key. 

To Pull an in-progress call from another member of the PRG: 

1.

 

Lift the handset (optional if the device supports hands free operation). 

2.

 

Press the 

Handoff

 key. 

Summary of Contents for 3300 IP 5312 IP

Page 1: ......

Page 2: ...yright information contained in these documents must NOT be removed Mitel provides this documents as is No support is available from Mitel or its subsidiaries to assist the user with the modification...

Page 3: ...e prime extension which is referred to as the pilot number or prime member Other group members are referred to as non prime members PRGs provide functionality that is similar to Ring Groups and Hunt G...

Page 4: ...separately through the use of feature keys one for each group or by dialing a feature access code FAC followed by the group number To join a group 1 Lift the handset 2 Do one of the following Press t...

Page 5: ...Leave Group Third Party 3 Dial the directory number of the group member 4 Dial the group directory number To change the presence status of another Personal Ring Group member using a feature key Press...

Page 6: ...n you want 4 Speak to called party Release 9 0 Phone Features Phone Lock Phone Lock prevents access to the features on a phone with the following exceptions unlocking the set via a user PIN Hot Desk L...

Page 7: ...when there is incoming call If the call is on a non prime line the Ringing Line Select COS option must also be enabled to answer the calls Calls are answered from oldest to newest by going off hook O...

Page 8: ...The User PIN initially has a zero length allowing a user for example to unlock a phone using a blank PIN for Phone Lock Setting the User PIN on the set requires the PIN to have at least one digit See...

Page 9: ...ver or Backup keys to correct mistakes 6 At the prompt Enter new PIN enter your new PIN can be 1 8 digits in length consisting only of the digits 0 9 inclusive Use the left arrow key Start Over or Bac...

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