MiTAC Getac W130, Operator'S Manual

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Troubleshooting
8-14
Printer Problems (connected through optional docking
station)
The printer does not work.
l
Make sure that the printer is turned on (if with independent power
source) and is online (ready to use).
l
Make sure that the printer’s signal cable is properly connected.
l
Make sure that the printer driver is correctly installed.
l
Make sure that you have assigned the printer port correctly in your
operating system or application program.
l
Make sure that the printer port is enabled in the SCU program.
The printer prints garbled information.
l
Make sure that the printer driver is correctly installed.
l
Make sure that the printer cable is properly connected.
Software Problems
An application program does not work correctly.
l
Make sure that the software is correctly installed.
l
If an error message appears on the screen, consult the software
program’s documentation for further information.
l
If you are sure the operation has stopped reset the computer. (See
“Resetting the Computer” in this chapter.)
Sound Problems
No sound is produced.
l
Make sure that the volume control is not set too low.
l
Make sure that the audio driver is correctly installed.