Mistral MRC509 Instruction Manual Download Page 19

19

Warranty

This product is guaranteed to be free from defects in workmanship and materials, including parts and 

unless otherwise specified, for a period of 12 months from the date of purchase.
Defects that occur within the warranty period, under normal use and care, will be repaired, replaced or 

refunded at our discretion.
The benefits conferred by this warranty are in addition to all rights and remedies in respect of the product 

that the consumer has under the Competition and Consumer Act 2010 and similar state and territory 

laws.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are 

entitled to are replacement or refund for a major failure and for compensation for any other reasonably 

foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail 

to be of acceptable quality and the failure does not amount to a major failure.

Proof of Purchase 

This warranty is valid for the original purchase and is not transferable. Please keep your purchase docket, 

tax invoice or receipt as the best proof of purchase, and as proof of date on which the purchase was 

made.

Extent of Warranty  

This warranty is limited to defects in workmanship and materials, including parts. All defective products 

or parts will be repaired, replaced or refunded. This warranty does not cover batteries or any other 

consumable items.

Normal wear and tear 

This warranty does not cover normal wear to the products or parts.

Exclusions 

This warranty does not cover:
•  Any defects caused by an accident, misuse, abuse, improper installation or operation, 
 

lack of reasonable care, unauthorised modification, loss of parts, tampering or attempted repair by a 

person not authorised by the distributor.

•  Any product that has not been installed, operated or maintained in accordance with the 

manufacturer’s operating instructions provided with the product.

•  Any product that has been used for purposes other than domestic use.
•  Any damage caused by improper power input or improper cable connection.

To make a claim 

This warranty against defects is given by: 

GSM Retail Australia Pty Ltd

Address: Level 2, 142-144 Fullarton Road, Rose Park, Rose Park, South Australia 5067 

Email: gsmretailgroup.com

Telephone: 08 8122 2390

If a defect in the product appears within the nominated warranty period (The identified period on the 

packaging/Instructions), cease using the product, and return the product 

to the place of purchase

. If we 

agree that a defect covered by this warranty has occurred, you are entitled for replacement or refund of 

the product.
When making a return, please ensure the product is properly packaged to ensure that no damage occurs 

to the product during transit.
Where a claim for warranty extends beyond place of purchase replacement /refund (Installed products 

requiring service repair) please contact: 

Telephone: 1300 373 199 (For warranty repairs and technical support)

Supplier Name: GSM Retail Australia Pty Ltd 
Supplier Address: 142-144 Fullarton Road, Rose Park, SA 5067
Email: [email protected]

Summary of Contents for MRC509

Page 1: ...Model MRC509 Digital Rice Cooker Instruction Manual...

Page 2: ...ged power cord Do not place the appliance in a location which is unstable wet or is close to heat sources where this may damage appliance or cause accidents Do not do any of the following to avoid fir...

Page 3: ...se cooking pot for other cooking applications deformed cooking pot must not be used with appliance Do not touch hot surface when the appliance is in use Do not add ingredients or water directly in ric...

Page 4: ...tside the cooking pot to avoid any fault Before the Rice Cooker is operated please remove water drops and rice grains between the cooking pot and heating plate to avoid any malfunction The coating on...

Page 5: ...Features of Your Digital Rice Cooker Steam Vent Lid Handle Control Panel Detachable Inner Lid Cooking Pot Lid Open Button Detachable Power Cord Rice Scoop Soup Scoop Measuring Cup Steamer Power Socke...

Page 6: ...indicator lights up and KEEP WARM time is shown on the LCD display 3 This appliance is equipped with a 24 hour timer which can be used for all cooking modes except CAKE and REHEAT menus Within 10 seco...

Page 7: ...simply press the KEEP WARM CANCEL button in Standby mode KEEP WARM indicator light will light up and KEEP WARM time shows on LCD display After KEEP WARM time has elapsed the appliance automatically en...

Page 8: ...with cold water before cooking to prevent rice grains from sticking to the cooking pot One cup of rice is about 160 mL about 150 g To prevent scuffing do not wash rice in the cooking pot Always wash...

Page 9: ...g pot on other stoves to avoid deformation caused by high temperature Do not use any other cooking pot other than the one supplied with this product to place on the heating plate 5 Press down the Oute...

Page 10: ...w ready to start cooking Preset Function Delayed Cooking Activation The Preset Function allows you to delay the cooking process by selecting when you would like your chosen menu to be ready For exampl...

Page 11: ...ayed to indicate the cooking process is activated Keep Warm Function 1 After cooking is finished the corresponding indicator goes out the appliance emits several beeps and automatically enters the KEE...

Page 12: ...n The LCD Display will not show a time an illuminated circulating digit parameter is displayed to indicate the cooking process is activated SOUP Press MENU button repeatedly to select SOUP menu Defaul...

Page 13: ...T indicator light turns on There will be countdown remaining time showing on the LCD display Tips for steaming Place a steam rack not included or the provided steamer inside the cooking pot for steami...

Page 14: ...ot Smooth the top a little with a spoon and close the lid 2 Press MENU button repeatedly to select CAKE menu Default cooking time is 50 minutes Cooking time can not be adjusted Press START button to s...

Page 15: ...d hold the inner lid handles with both hands pull it towards outside to disassemble the inner lid Do not pull sealing ring while disassembling the lid 2 Wash inner lid and sealing ring with clean wate...

Page 16: ...trical and electronic products contain substances that can have a detrimental effect on the environment and human health if disposed of inappropriately Observe any local regulations regarding the disp...

Page 17: ...ts from external surface from cooking pot and appliance internal wall and heating plate surfaces 4 Cooking pot is deformed 5 Circuit failure 6 Sensor has problem Contact our After Sales Support team f...

Page 18: ...18 Notes...

Page 19: ...warranty does not cover normal wear to the products or parts Exclusions This warranty does not cover Any defects caused by an accident misuse abuse improper installation or operation lack of reasonabl...

Page 20: ...20 Cat No MRC509 September 2021 MADE IN CHINA for GSM Retail Group Mistral is a registered trademark of GSM Retail Group GSM Retail Group Consumer Service Centre Aus 1300 941 901 NZ 0800 764 912...

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