Mirapoint RazorSafe 700, Hardware Manual

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Troubleshooting a Damaged Appliance
73
If the appliance does not start properly, see Getting Technical Support on
page 2.
8. If the appliance starts properly, shut down the appliance and reinstall the rest of
the components that you removed in step
3 . See Installing an Expansion Card
on page 48.
9.
Run the appropriate online diagnostic test.
If the tests fail, see Getting Technical Support on page 2.
Troubleshooting a Damaged Appliance
c
Only trained service technicians are authorized to remove the appliance cover and
access any of the components inside the appliance. Before you begin this procedure,
review the safety instructions that came with the appliance.
To troubleshoot a damaged appliance:
1.
Power off the appliance and attached peripherals, and disconnect the appliance
from the electrical outlet.
2. Open the appliance. See Opening the Appliance on page 30.
3.
Ensure that the following components are properly installed:
❍
Expansion cards and both expansion-card risers
❍
Power supplies
❍
Fans and cooling shroud
❍
Processors and heat sinks
❍
Memory modules
❍
Hard-drive carriers
4. Ensure that all cables are properly connected.
5.
Close the appliance. See Closing the Appliance on page 30.
6.
Run the system-board tests in the system diagnostics.
If the tests fail, see Getting Technical Support on page 2.
Troubleshooting the System Battery
c
Only trained service technicians are authorized to remove the appliance cover and
access any of the components inside the appliance. Before you begin this procedure,
review the safety instructions that came with the appliance.
To troubleshoot the system battery:
1.
Re-enter the time and date through the System Setup program.
2. Power off the appliance and disconnect it from the electrical outlet for at least
one hour.