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Miracle-Ear MEENERGY GO & GO User Manual Download Page 40

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Further information

Accessories

The type of available accessories depends on the 
instrument type. Examples are: a remote control, an 
audio streaming device, or the Miracle-Ear

® 

smartphone 

app as a remote control.
Consult your Hearing Care Professional for further 
information.

Operating, transport and storage conditions

Note that you have to charge the hearing aids at 
least every 6 months. For details refer to section 
“Maintenance and care”.

Hearing aids: 

Operating conditions Discharging

Charging

Temperature

0 to 50 °C
(32 to 122 °F)

10 to 35 °C
(50 to 95 °F)

Relative humidity

5 to 93 %

5 to 93 %

Atmospheric pressure 700 to 1060 

hPa

700 to 1060 
hPa

Summary of Contents for MEENERGY GO & GO

Page 1: ...www miracle ear com MEENERGY GO GO Charger User Manual MEENERGY GO GO Charger...

Page 2: ...ning on and off hearing aids 35 Switching to standby mode 36 Inserting and removing the hearing aids 38 Adjusting the volume 45 Changing the hearing program 46 Special listening situations 47 On the p...

Page 3: ...g aids 71 Safety information for charger 71 Further information 79 Accessories 79 Operating transport and storage conditions 79 Disposal information 84 Symbols 85 Troubleshooting for hearing aids 90 T...

Page 4: ...hearing aids it is recommended that you wear them every day all day This will help you get adjusted to them CAUTION It is important to read this user manual and the safety manual thoroughly and compl...

Page 5: ...ser manuals Your hearing aids This user manual describes optional features that your hearing aids may or may not have Ask your Hearing Care Professional to indicate the features that are valid for you...

Page 6: ...phone and for seamless audio streaming with your iPhone The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by the legal manufacturer of this product is unde...

Page 7: ...12 Components and names Ear piece Microphone openings Charging contacts Side indicator R right ear L left ear Lid Charging cups LEDs hearing aids LED charger Push button USB power port USB power cabl...

Page 8: ...ze Click Sleeve vented or closed Click Dome single open or closed Click Dome semi open Click Dome double You can easily exchange the standard ear pieces Read more in section Maintenance and care Heari...

Page 9: ...ng Charging your charger electrical outlet NOTICE Use of incompatible parts poses a risk of malfunction X Use only the power supply and country specific adapter that is provided with the charger X Ens...

Page 10: ...the USB port of the charger X Connect the other side of the USB power cable to a suitable electrical plug The internal battery starts charging When hearing aids are inserted they start charging as wel...

Page 11: ...hearing aids LED If the LED is off please re align the charger to the center of the Qi transmitter pad X The charging status of the charger is shown until it is fully charged After that the LEDs are...

Page 12: ...Please refer to section Troubleshooting For an overview of the hearing aids charging status refer to the section Charging hearing aids Checking the battery capacity of your charger To check whether th...

Page 13: ...s is not possible If the status LED does not light up when you press the button check the following The charger is off Press and hold the button for 5 seconds to turn on the charger The charger s inte...

Page 14: ...conds How you can use the charger You can use your charger in three different ways Charging via electrical outlet When the charger is plugged in or placed on a wireless Qi charger it charges the heari...

Page 15: ...ed on to do so The charging status of charger and hearing aids is shown by pushing the button or opening the lid Safe keeping When charging of hearing aids is completed safely store your hearing aids...

Page 16: ...g status is shown for 7 seconds If the status LEDs do not light up when you insert the hearing aids check the following The hearing aids are not correctly placed Push them slightly into their charging...

Page 17: ...press the button or when you open the lid When the charger is off no status is displayed at all Hearing instrument LED Pulsing green Hearing instrument is being charged Green Hearing instrument is ful...

Page 18: ...Depending on the usage of your hearing aids you have approximately 1 5 hours to charge your hearing aids before they stop working Turning on and off hearing aids You have the following options to tur...

Page 19: ...not turned off completely They draw some power Therefore we recommend to use standby mode only for a short period of time If you want to leave standby mode but the remote control is not at hand Turn y...

Page 20: ...ece X Make sure that the ear piece is completely attached CAUTION Risk of injury X Insert the ear piece carefully and not too deeply into the ear Inserting a hearing instrument X Identify right and le...

Page 21: ...Sleeve is positioned correctly The shape should follow the shape of the hearing instrument X Hold the hearing instrument correctly before inserting it The ap of the Click Sleeve should be pointing to...

Page 22: ...to avoid accumulation of air in the ear canal If you have problems inserting the hearing instrument use the other hand to gently pull your earlobe downwards This opens the ear canal and eases inserti...

Page 23: ...fessional Clean and dry your hearing aids after usage Read more in section Maintenance and care Adjusting the volume Your hearing aids automatically adjust the volume to the listening situation X If y...

Page 24: ...nd if needed An optional signal tone can indicate the program change X To change the hearing program manually use a remote control option Refer to section Hearing programs for a list of your hearing p...

Page 25: ...lephone program is configured for your hearing aids it is listed in section Hearing programs Audio streaming with iPhone Your hearing aids are Made for iPhone hearing aids This means you can get phone...

Page 26: ...mode use the smartphone app An alert tone indicates when Bluetooth mode is deactivated or activated Frequently asked questions You may have some questions on how to best charge your hearing aids Read...

Page 27: ...rger must be clean and dry Observe the operation conditions in section Operating transport and storage conditions Avoid charging at high temperatures as this can shorten the life span and capacity of...

Page 28: ...injury X Clean your hearing aids daily with a soft dry tissue X Never use running water or immerse the devices in water X Never apply pressure while cleaning X Do not use alcoholic solvent on the cha...

Page 29: ...n off the hearing aids via a remote control or smartphone app the hearing aids are not turned off completely They are in standby mode and still draw some power Long term storage weeks months First ful...

Page 30: ...t out of the ear with a soft and dry tissue This prevents the cerumen from becoming dry and hard in the ear piece For Click Domes or Click Sleeves X Squeeze the tip of the ear piece Exchanging Exchang...

Page 31: ...ng Click Domes X To remove the old Click Dome follow the instructions on the packaging of the Click Domes X Take particular care that the new Click Dome clicks noticeable in place X Check the firm fit...

Page 32: ...leeve and the hearing instrument with your fingers X 2 Tilt the Click Sleeve to snap it off Pull off inside out X Turn the Click Sleeve inside out X Grasp the Click Sleeve and the hearing instrument w...

Page 33: ...earing instrument and snap them together X Take particular care that the new Click Sleeve clicks noticeably in place Charger Cleaning NOTICE Risk of injuries caused by electric shock X If cleaning is...

Page 34: ...re Professional can perform a thorough professional cleaning and maintenance Ask your Hearing Care Professional for your individual recommendation of maintenance intervals and for support Important sa...

Page 35: ...erating transport and storage conditions Pay special attention to protect your device from extreme heat e g fire microwave oven induction oven or other high induction fields and sunlight Charge your h...

Page 36: ...s away In any of the above cases return your device to the Hearing Care Professional Safety information for hearing aids For more safety information refer to the safety manual supplied with the device...

Page 37: ...osion X Do not use your device in explosive atmospheres e g in mining areas WARNING Risk of burns X Do not place anything other than your hearing aids in the charger WARNING Choking hazard Your device...

Page 38: ...es appropriate steps shall be taken increase distance from sensitive devices or disconnect the charger from power supply WARNING Interference with implantable devices X The device can be used with all...

Page 39: ...ICE X Do not dry your devices in the microwave oven NOTICE Do not drop Internal components may get damaged Requirements for the electrical plug Use an electrical plug with an output voltage of 5 V and...

Page 40: ...lt your Hearing Care Professional for further information Operating transport and storage conditions Note that you have to charge the hearing aids at least every 6 months For details refer to section...

Page 41: ...1060 hPa 700 to 1060 hPa During extended periods of transport and storage please observe the conditions below Hearing aids Storage Transport Temperature recommended 10 to 25 C 50 to 77 F 20 to 60 C 4...

Page 42: ...ric pressure 700 to 1060 hPa 700 to 1060 hPa WARNING Risk of injury fire or explosion during shipment X Ship power cells hearing aids and or charger according to local regulations Disposal information...

Page 43: ...how to handle your device better Frequently asked question Symbols on the device or packaging Indicates the legal manufacturer of the device Do not dispose of the device with general domestic waste Re...

Page 44: ...age conditions Relative humidity during transportation Read more in section Operating transport and storage conditions Atmospheric pressure during transportation Read more in section Operating transpo...

Page 45: ...sponsible for the operation of this device or its compliance with safety and regulatory standards Please note that the use of this accessory with iPhone iPad or iPod may affect wireless performance Ch...

Page 46: ...ease the volume Clean or exchange the ear piece Problem and possible solutions Sound is distorted Decrease the volume Charge the hearing instrument Clean or exchange the ear piece Hearing instrument e...

Page 47: ...er has reached the temperature limit and is now in a cooling phase Charging is resumed after cooling down about 15 minutes Do not touch the hearing aids while the LEDs are pulsing orange The hearing a...

Page 48: ...l blinking red Take the hearing aids out of the charger and disconnect the charger from the power supply Contact your Hearing Care Professional for support Problem and possible solutions Hearing instr...

Page 49: ...8 of the FCC Rules and with CAN RSS 216 CNR 216 Operation is subject to the following conditions This device may not cause harmful interference this device must accept any interference received includ...

Page 50: ...8 Service and warranty Serial numbers Left hearing instrument Right hearing instrument Charger Service dates 1 4 2 5 3 6 Warranty Date of purchase Warranty period in months Your Hearing Care Professio...

Page 51: ...300 Minneapolis MN 55402 www miracle ear com Information in this manual subject to change without notice Copyright 2021 Miracle Ear Inc La informaci n de este manual est sujeta a cambio sin previo avi...

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