9.4 Control your smart devices through Google Home
Now you can control your smart devices through Google Home. Here below is an example of how
to voice control the device
“
TV
”
with Google Assistant:
❖
Ok Google, turn on/off TV
10.
FAQ
Q:
The device fails to be added in account?
A:
1. Make sure the Wi-Fi network is 802.11 b/g/n 2.4GHz;
2. Make sure the device works with APP in same Wi-Fi Configuration mode: EZ or AP;
3. Make sure the input SSID and password of the Wi-Fi network are correct;
4. Make sure Wi-Fi internet connection is working fine;
5. Make sure the device is powered on;
Q: The device can
’
t control remote control devices
A:
1. Make sure the device is in your Main Device List in APP;
2.
Make sure the brand of IR code you added in the APP matches the actual brand of remote
controller well.
3. Make sure the device is powered on;
4. Make sure the Wi-Fi internet is work fine;
5. Make sure the Mobile phone internet connection is available;
Q: The device does not work with Alexa or Google Home?
A:
1. Make sure the device is added in your Device APP;
2. Make sure your device is linked to Alexa or Google Home account;
3. Make sure your Alexa devices or Google Home devices are working fine;
4. Make sure the device is working fine in Device APP;
Q: Why does my Genio App show my device is on when it is off?
A: The mode displayed in your app will only show the last setting that was transmitted via the Smart
IR. If you turn on or off using your appliance
’
s remote control, it will bypass the IR therefore will not
update in your Genio App.
