Smart One Oxi
English
Rev.1.8
User Manual
Page 26 of 35
10.
TROUBLESHOOTING
If you have an unusually low reading, it could mean that your
SMART ONE OXI
flowmeter is
broken, or it could mean that the reading is accurate and your asthma is getting worse.
Check that the flowmeter is not broken. Scrupulously follow the instructions to obtain
accurate results. If the flowmeter is not broken, follow the instructions in your plan of action
relating to low readings and consult your physician or another licensed healthcare
professional.
For any question relating to the use of the device, contact your physician or other licensed
healthcare professional, or contact MIR USA, Inc.
Freephone no: 844
–
464
–
7872.
USA:
Call MIR USA 1-844-464-7872, Monday to Friday 8 AM to 5 PM (central time), or contact us
at [email protected], or write us at MIR USA
,
5462 S. Westridge Drive New Berlin, WI
53151 - USA
EUROPE and WORLDWIDE:
Call MIR +39 06 22754777, from Monday to Friday, from 8 am to 5 pm (GMT+1), or contact
us at [email protected], or write TO us at MIR Via del Maggiolino 125, 00155 Roma, Italy.
If problems occur when using the device, the following points should be checked.
MALFUNCTIONING
Storage conditions
SOLUTION
SMART ONE OXI cannot
connect
with
the
smartphone
The Bluetooth connection
is not working properly
Look for SMART ONE OXI on the list of
recognized devices. For correct use,
the smartphone needs Bluetooth
version 4.0 or higher
The test results are
unreliable
The turbine may be dirty
Clean the turbine as described in the
Maintenance section. If necessary,
replace the turbine with a new one. If
necessary contact the manufacturer.
The test was performed
wrongly
Repeat the test, following the
directions on the screen. Avoid sudden
movements
when
you
finish
exhalation. Speak to your physician
about the measured values