Trouble description
Troubleshooting
1. The LED does not light
after pressing the button
The battery of mioPOD may not be enough. Please try
charging.
2. The LED light does not
light up when charging
a. Check that the charging interface is properly inserted or
that the contact is good.
b. Check that the power connector is working properly (DC
5V) and then try changing to another power connector.
3. Unable to pair
a. Try charging to make sure the device is fully charged.
b. Confirm that the operate steps are correct (you need to
turn on the device and be close to the phone).
4. Unable to sync data
a. Check if mioPOD is paired with mioApp:
mioApp-> device to check.
b. Check if your phone's Bluetooth and mobile network are
turned on.
6. Other question
Question
Answer
1. How to contact MIO
？
You can contact MIO by:
Website
：
www.mio-labs.com
;
：
2. What is the product
warranty policy
？
Non-human quality problems:
7 days return, 15 days replacement, 1 year warranty.
Accessories (eg belts, charging cable) are not guaranteed.
