
9
Version 1.0
TROUBLESHOOTING
THE DEVICE WON’T TURN ON
Make sure the device is plugged into an electrical outlet
and the battery is fully charged.
CANNOT RECORD TO MICROSD CARD
Confirm you have inserted a MicroSD Card into the unit.
HOW TO FACTORY RESET THE DEVICE
A factory reset will restore all settings to their original
factory settings.
Plug in camera, wait 2 minutes, press reset button for 5
seconds until right LED light turns off. Camera will reboot
and product a Wi-Fi signal within 7 minutes.
CAN’T FIND DEVICE’S WIFI SIGNAL
Please unplug the device, wait 30 seconds, plug your
camera back in, and try again.
THE APP CANNOT FIND THE CAMERA AFTER CHOOSING
“SEARCH/LAN”
Ensure you are still connected to the device’s Wi-Fi signal
by going to your phone’s Wi-Fi settings.
Please unplug the device, wait 30 seconds, plug your
camera back in, and try again.
OTHER PROBLEMS
Call our technical support at
770–694–6921