TROUBLESHOOTING
THE DEVICE WON’T TURN ON
Charge the device for at least 4 hours before the first use
Make sure the charging cable is securely inserted into the
device and into the power source
I CANNOT USE THE DEVICE AS A WEBCAM
Webcam functionality is only supported on Windows XP. This
device cannot be used as a webcam on Windows 7 or
Windows 8.
THE DEVICE ISN’T CHARGING
Replace the battery or charging cable
If you are charging via a wall power source, you may need to
charge via your PC. The AC adapter might be bad
THE DEVICE HAS CRASHED
You need to reset the device
MY COMPUTER DOESN’T RECOGNIZE THE DEVICE
Unplug the device from your PC and reboot the device
Unplug the device from your PC and reboot your PC
Try using a different USB slot on your PC
Replace the USB cable
THE SOUND OR VIDEO IS UNCLEAR
The device needs charging
OTHER PROBLEMS
Call our technical support at
770–694–6923
SPECIFICATIONS
Video Resolution
640*480
Video Format
AVI
Frames per Second
30
Photo Resolution
1280*1024
Photo Format
JPG
Audio Quality
128Kbps
Audio Format
WAV
Water Resistant
No
Battery Life
Up to 4 hours
Type of Memory
Internal
Memory Capacity
4GB
Recording Capacity
75 hours
USB Interface
2.0 USB
Player Software
VLC recommended
Operating Systems
Windows 2000 – Windows 8
Mac OSX
Linux