VLC Player is recommended for watching videos
TROUBLESHOOTING
THE DEVICE WON’T TURN ON
Charge the device for at least 4 hours before the first use
Make sure the charging cable is securely inserted into the
device and into the power source
THE DEVICE WON’T TURN OFF
The pen may have locked up; reset the device.
THE DEVICE ISN’T CHARGING
Replace the battery or charging cable
If you are charging via a wall power source, you may need to
charge via your PC. The AC adapter might be bad
MY COMPUTER DOESN’T RECOGNIZE THE DEVICE
Unplug the device from your PC and reboot the device
Unplug the device from your PC and reboot your PC
Try using a different USB slot on your PC
Replace the USB cable
THE SOUND OR VIDEO IS UNCLEAR
The device needs charging
NEW FILES ARE REPLACING THE OLD FILES STILL ON MY
DEVICE
Once the SD card is full, the newest files will begin to replace
the oldest files.
On a regular basis, you need to cut & paste the old files from
the device to a separate folder on your PC.
WHEN I TURN THE PEN ON, THE RED LIGHT IS FLASHING 3
TIMES
There is no SD card in the slot.
The pen does not recognize the SD card.
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Take the card out and put it back in
THE RED LIGHT IS FLASHING 6 TIMES AND THEN TURNING
OFF
The SD card memory is full
THE GREEN AND RED LIGHT FLASH AT THE SAME TIME AND
THEN TURN OFF
The battery power is low
SPECIFICATIONS
Video Resolution
1280*960
Video Format
AVI
Frames per Second
30fps
Photo Resolution
3840*2880
Photo Format
JPEG
Max. Memory
16GB Micro SD Card
Player Software
Media Player
VLC Player - Recommended
USB Interface
Mini USB
Operating System
Windows me
Windows 2000
Windows 2003
Windows XP
Windows Vista
Windows 7
Windows 8
