[11]
WARRANTY AND CARE
The DAVID SMART is warranted against defects in workmanship or materials
for one year from date of original purchase, on the terms stated herein. Should
this unit become inoperative within the one-year period, it will be repaired or
replaced at our option, without charge. Any postage, insurance and shipping
costs incurred in returning the DAVID SMART for service are the responsibility
of the customer.
T
O ACTIVATE YOUR WARRANTY PLEASE REGISTER ONLINE
AT
www.mindalive.com
OR CALL US AT
1
(800)
661-MIND
(C
ANADA AND
U.S.
ONLY
)
OR
(780)
465-6463
This warranty does
NOT
cover:
shipping damage
damage caused by accidents or by other than normal use
improper battery installation
physical damage to cords for headphones and Omniscreen™ eyeset
damage caused by exposure to excessive static electricity
damage caused by any unauthorized person tampering with the DAVID
SMART.
R
ETURNING FOR
R
EPAIRS
Should your DAVID SMART require repairs, please contact us via
email ([email protected]) or phone to obtain a warranty/repair
authorization number and important shipping instructions.
When returning your device for repair, be sure to surround the DAVID SMART
with at least one inch of tight packing on all sides in a strong carton. Neither
Mind Alive Inc. nor courier companies will pay for damage incurred by poorly
packaged goods. Label the carton
"
FRAGILE, HANDLE WITH CARE
."
Include a
copy of your sales receipt, a brief written description of the problem and a
daytime contact number. All postage, insurance and shipping costs incurred in
returning the DAVID SMART for service are the responsibility of the customer.
