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Recovery

You can do a recovery on your Milestone Husky unit, which resets your unit to the factory default state and lets
you start over and reconfigure your unit from scratch.

Recovery will:

l

Make a new Windows installation

l

Run Husky Assistant wizard to configure your unit

l

Help you install Milestone XProtect

All data on the Windows (C:) drive will be lost, and your XProtect system will not record any
video during the recovery of your unit. You can save the Milestone XProtect VMS
configuration before you start the recovery.

Data on the Data (D:) drive will not be deleted.

For detailed feature descriptions and procedures for configuration and maintenance, see the

administrator

manual for XProtect VMS

.

Before the recovery process:

1. Contact Milestone support to get the latest recovery software.

2. Get help from Milestone support to create a bootable USB flash drive.

3. Connect the USB flash drive to your Milestone Husky IVO unit.

4. Prepare the BIOS settings to boot from USB flash drive.

To start the recovery process:

1. Restart your unit.

2. Boot from the USB flash drive.

3. Your unit boots into recovery mode. Follow the instructions to complete the process.

For more information on first time use, see

Turn on the unit on page 14

and

Complete the

Husky Assistant Wizard on page 16

.

Getting started and maintenance guide | Milestone Husky IVO™ 150D

28 | Recovery

Summary of Contents for Husky IVO 150D

Page 1: ...Milestone Systems Milestone Husky IVO 150D Getting started and maintenance guide June 2021...

Page 2: ...13 Turn on the unit 14 Windows first run 14 Complete the Husky Assistant Wizard 16 Post installation tasks 21 Download the XProtect Device Pack 21 Update Windows 21 Install clients on other computers...

Page 3: ...Recovery 28 XProtect Upgrade 29 System scaling 30 Getting started and maintenance guide Milestone Husky IVO 150D 3 Contents...

Page 4: ...tion rests with the recipient and nothing herein should be construed as constituting any kind of warranty Milestone Systems A S reserves the right to make adjustments without prior notification All na...

Page 5: ...result in an EXPLOSION Leaving a BATTERY in an extremely high temperature surrounding environment that can result in an EXPLOSION or the leakage of flammable liquid or gas A BATTERY subjected to extre...

Page 6: ...VO is a point of reference to the Milestone Husky software and Milestone Husky hardware This guide describes Husky Assistant an application that helps you install maintain and reconfigure your system...

Page 7: ...o jack 4 Power button 2 USB 2 0 Type A 5 Hard drive activity 3 USB 3 2 Type A Gen1 5Gbps 6 USB 2 0 Type A with power share 7 USB 3 2 Type C Gen2 10Gbps Getting started and maintenance guide Milestone...

Page 8: ...mouse connector 9 Main board RJ 45 port 10 100 1000 Mbps 4 2 x Display Port 1 4 10 PCIe RJ 45 port 10 100 1000 Mbps 5 4 x USB 3 2 Type A Gen1 5Gbps 11 Power connection 6 2 x USB 2 0 Type A 12 Power i...

Page 9: ...ice tag on the cover of the unit to view the unique express service code and service tag The service tag refers to the serial number of the unit Always provide the details when contacting support Gett...

Page 10: ...tionality or your unit see Installation and service manual The documentation provided can have slightly different specifications or configurations compared to your Milestone Husky IVO unit Getting sta...

Page 11: ...shelf for the desktop and tower models or use rails for the rack models to support the chassis l Connect peripherals LAN and power Turn on the unit and complete the Husky Assistant l Configure compute...

Page 12: ...milestonesys com before installation Your reseller may have done that for you You can also run the free version of XProtect Essential on your unit This version provides you with basic functionality an...

Page 13: ...cense request lrq file in the Management Client and then log in to the Software Registration page and upload the lrq file Once you have uploaded the lrq file Milestone emails you an activated lic file...

Page 14: ...count information 1 Select your region and click Yes 2 Select the right keyboard layout and click Yes 3 Add a second keyboard layout or click Skip 4 Create a user account and click Next 5 Create passw...

Page 15: ...updates or click Skip for now 9 Accept the license agreements 10 Complete the services selection and wait for the Windows desktop to appear Getting started and maintenance guide Milestone Husky IVO 1...

Page 16: ...ure your Milestone Husky IVO with l Computer name and domain or workgroup l Data storage drive detection l Data storage configuration l Milestone XProtect version l Additional system optimizations To...

Page 17: ...kgroup settings When completed Windows will require a restart to apply the changes 3 Restart Windows and wait for Windows to boot Husky Assistant restarts Click Next 4 Because you have already configu...

Page 18: ...Select Format and configure data drives and click Next When performing a recovery of your Husky unit select the Only configure data drives option to keep your data Getting started and maintenance gui...

Page 19: ...e and click Next l To use your unit as a recording server in an already existing Milestone XProtect system 1 Select Download and install a recording server from an existing Management Server and click...

Page 20: ...ual for detailed description of Milestone XProtect installation After you have completed the Husky Assistant wizard the application changes and Husky Assistant serve as an application that helps you c...

Page 21: ...ad the device pack for legacy devices For more information see https www milestonesys com community business partner tools device packs Update Windows To update your Windows operating system with all...

Page 22: ...rmation about the available data storage hard drives See the status of the disks Installed components A list of installed Milestone software components and versions Optimizations A list of applied or...

Page 23: ...a restart of Husky Assistant Storage management On this tab you can see information about and the status of data hard drives You can also identify a faulty hard drive and prepare new hard drives for u...

Page 24: ...ion The hard drive is missing a configuration that you can apply For more information see Prepare hard drives Failed The hard drive is faulty Get the hard drive replaced After replacement see Prepare...

Page 25: ...ve status is OK Apply optimizations Husky Assistant can help you to optimize Windows for running XProtect software and to optimize XProtect software for running on your Husky unit If you have installe...

Page 26: ...plied 5 Check that the optimization is applied Support If you have a problem and need support contact your Milestone reseller that you bought the unit from Create a diagnostics file To help your Miles...

Page 27: ...ostics zip file 5 When finished the diagnostics zip file is saved on the Windows desktop You can now move or transfer the file to any preferred location 6 Close Milestone Diagnostics Tool 7 Provide yo...

Page 28: ...r detailed feature descriptions and procedures for configuration and maintenance see the administrator manual for XProtect VMS Before the recovery process 1 Contact Milestone support to get the latest...

Page 29: ...of Milestone XProtect VMS that matches your license You can upgrade your entire system configuration from one product version to another for example from XProtect 2020 R3 to XProtect 2021 R1 You can...

Page 30: ...system by installing the components on separate dedicated servers in a distributed system to scale and distribute the load Not all components are needed in all installations You can always add additio...

Page 31: ...ncy Milestone Systems enables an open platform community that drives collaboration and innovation in the development and use of network video technology with reliable and scalable solutions that are p...

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