Product troubleshooting
!
The device is not to be used
for commercial or medical
purposes. If you have health
concerns, consult your
doctor before using this
product.
Indoor use only.
Do not use the device in
damp rooms (e.g. when
bathing or showing)
!
Do not wash or dry clean
Issue
Checklist
Possible solution
Unit doesn’t work
It is not charged
Recharge with the DC adaptor
The “power” switch is
not firmly pressed
Press the “power” button
firmly until you hear a click
The charging indicator
light does not turn on
or off
The indicator light is
on when the device is
charging
It means the device is
charging and works normally
The adaptor is not
properly inserted into
the household outlet
Properly insert the adaptor
into the household outlet
The appliance plug is not
firmly inserted into the
device’s charging socket
Firmly insert the appliance
plug into the device’s
charging socket
The device can be used
only for a few minutes
even after charging it
check whether the
device is charged
properly
Contact MIKO customer
service (see back cover)
The device stops during
use
The battery has run
down
Recharge with the DC adapter
Set aside for 20 minutes
and try again
The device was designed with
a 20-minute timer. Press the
power button again to start
another 20-minute massage.
If you still have an issue after consulting this troubleshooting list, please contact MIKO
customer service at [email protected] or 866-201-9816
Kumo User Manual Mini A6_01.indd 4
Kumo User Manual Mini A6_01.indd 4
18/12/2020 14:56
18/12/2020 14:56