Miele W 3740 Operating Instructions Manual Download Page 1

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Operating instructions
for Washing machine
W 3740

To avoid the risk of accidents or
damage to the machine it is

essential

to read these instructions

before it is installed and used for the
first time.

M.-Nr. 07 171 180

en - GB

Summary of Contents for W 3740

Page 1: ...instructions for Washing machine W 3740 To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time M Nr 07 171 180 en GB ...

Page 2: ...cal and electronic appliances machines often contain materials which if handled or disposed of incorrectly could be potentially hazardous to human health and to the environment They are however essential for the correct functioning of your appliance or machine Please do not therefore dispose of your old machine or appliance with your household waste Please dispose of it at your local community was...

Page 3: ...to wash correctly 14 Spinning 19 Final spin speed 19 Rinse and interim spin 19 To omit the final spin Rinse hold 19 To omit rinse and interim spin and the final spin No u 19 Programme chart 20 Programme sequence 23 Garment care label symbols 25 Changing the programme sequence 26 Cancelling a programme 26 Interrupting a programme 26 Changing a programme 26 Adding or removing laundry after a program...

Page 4: ...g the water inlet filters 33 Problem solving guide 34 The programme does not start 34 Fault messages in the display 35 General problems 36 An unsatisfactory wash result 37 The drum door does not open when you press the Door button 38 Opening the drum door in the event of a blocked drain outlet and or power failure 39 Blocked drain outlet 39 After sales service 41 Future updates PC 41 Appliance gua...

Page 5: ...52 Consumption data 53 Notes for test institutes 53 Technical data 54 Programmable functions 56 To access programmable functions 56 To select a programmable function 56 To alter a programmable function 56 To come out of programmable functions 56 Language F 56 Water plus 57 Gentle action 57 Suds cooling 57 Code 58 Temperature unit 59 Buzzer 59 Keypad tone 59 Brightness 59 Contrast 59 Standby displa...

Page 6: ...s Any other applications may be dangerous Miele cannot be held liable for damage resulting from incorrect or improper use or operation This washing machine is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they are supervised whilst using it or have been shown how to use it by a person responsible f...

Page 7: ...pare parts Only when these parts are fitted can the safety standards of the machine be guaranteed Unauthorised repairs could result in unforeseen dangers for the user for which Miele cannot accept liability Repairs should only be undertaken by a Miele approved service technician Ensure current is not supplied to the machine until after maintenance or repair work has been carried out If the connect...

Page 8: ...e left for any length of time e g holiday especially if there is no floor drain gully in the immediate vicinity Flooding danger If hooking the drain hose into a wash basin check that the water can drain off quickly enough to prevent the sink from overflowing Make sure the drain hose is secure so that the force of the water flowing out of the hose does not dislodge it Take care to ensure that forei...

Page 9: ... contain sulphur compounds which can cause damage such as corrosion Do not use these products in this machine If liquid detergent comes into contact with the eyes rinse them thoroughly with lukewarm water imme diately If swallowed seek medical assistance immediately and retain the packaging or label for reference Those with skin problems or sensitive skin should avoid their skin coming into contac...

Page 10: ...sed by service technicians to run diagnostic checks on your machine and can also be used to update programming data in the future fStart Stop button For starting the programme selected and cancelling a programme once it has started gProgramme selector For selecting a programme The indicator light next to the selected programme will come on The programme selector can be turned clockwise or anti clo...

Page 11: ...l appear in the display in hours and minutes During the first 8 minutes the washing machine measures how much water is being absorbed by the laundry and uses this to calculate the load The programme duration may be longer or shorter depending on this absorbency rate Programmable functions The programmable functions can be used to tailor washing programmes to suit your individual requirements In pr...

Page 12: ...rst time the welcome screen will appear The welcome screen will appear in the display every time the machine is switched on until a programme lasting longer than 1 hour has been completed Setting the language You will be asked to select the language you require for the display It is possible to change the language at any time via the programmable functions deutsch If the language shown is not the ...

Page 13: ... for most levels of soiling Detergent Do not exceed the amounts of detergent recommended by the manufacturer on the packaging Adjust the dosage to the degree of soiling of the laundry Reduce the amount of detergent with smaller loads approx 1 3 less than the amount recommended can be used when washing a half load Choosing the correct extra option Short and Pre wash Select A wash programme together...

Page 14: ...hat the cleaning agent is rinsed off before washing the garment in the machine Do not use solvent based cleaning agents in this machine Sort the laundry by colour and by care label Most garments have a textile care label in the collar or side seam Dark textiles often contain excess dye and should be washed separately several times before being included in a mixed load Always wash whites and colour...

Page 15: ...this causes creases and reduces cleaning efficiency Make sure that no garments are caught between the drum door and seal Shut the door with a gentle swing DSelect a programme Turn the programme selector clockwise or anti clockwise to the required programme The programme indicator light for the programme selected will come on ESelect a temperature spin speed The suggested temperature and or spin sp...

Page 16: ... staining The duration of the main wash is reduced Water plus The water level in the main wash and the rinses will be increased if the Water plus option is selected However you can select other settings for Water plus These are described in Programmable functions Pre wash For laundry with large amounts of dirt e g dust sand Buzzer An audible tone sounds repeatedly at the end of a programme and whe...

Page 17: ... a low level of agitation and poor wash rinse and spin results Higher water consumption an additional rinse cycle will automatically switch in A burden to the environment Pull out the detergent drawer and place detergent in the compartments as follows i Detergent for the pre wash divide the total recommended amount as follows add 1 3 to compartment i and 2 3 to compartment j j Detergent for the ma...

Page 18: ...anti crease phase after the programme has finished the following will appear alternately in the display 0 00 Anti crease and 0 00 Finish Press the Door button to open the drum door Remove the laundry Check that all items have been removed from the drum Items left in the drum could discolour other items in the next wash or become discoloured themselves Check the folds in the door seal for any small...

Page 19: ...ndry will not be spun and will remain suspended in the final rinse water This reduces creasing if the laundry is not going to be removed from the drum immedi ately after the end of the programme To start the final spin The washing machine will display the maximum spin speed possible You can select a spin speed lower than this Start the final spin by pressing the Start Stop button To end the progra...

Page 20: ...educe the spin speed for fabrics which crease easily Extra options Short Water plus Pre wash Delicates 4321ac cold to 60 C Max load 2 0 kg Fabric For delicate garments made of synthetic fibres mixed fibres rayon and easy care cottons Curtains including net curtains specified as machine washable by the manufacturer Notes Dust in curtains usually makes using a programme with pre wash advisable For c...

Page 21: ... to 40 C Max load 3 5 kg Fabric Mixed loads of garments suitable for the Cottons and Minimum iron programmes Sort according to colour Note The wash parameters e g water level wash rhythm and spin speed are adjusted automatically in this programme to ensure the best possible care and wash result for each item Shirts cold to 60 C Max load 2 0 kg Notes Pre treat collars and cuffs if necessary Wash si...

Page 22: ...ner Extra options Short Water plus Pre wash Dark garments cold to 40 C Max load 3 0 kg Item Black and dark garments made from cotton or mixed fibres Note Wash inside out Extra option Short Spin Notes Drain only Select No u Make sure you select the appropriate spin speed Please note that the buckets represent garment care label symbols See Garment care label symbols Programme chart 22 ...

Page 23: ...ks e e e 2 L Express d b d 2 32 L L Automatic abc e 2 32 L L Shirts e c e 2 L Denim c e 3 L Outerwear e d e 3 L3 L Dark garments b d 3 L L Spin L d Low water level Medium water level e High water level a Intensive rhythm b Normal rhythm c Gentle rhythm d Sensitive rhythm e Handwash rhythm See the following page for more information about the programme sequences Programme sequence 23 ...

Page 24: ...Anti crease At the end of every programme with the exception of the Woollens programme the drum continues to turn at intervals for up to 30 minutes to help prevent creasing The door can be opened and laundry removed at any time during the anti crease phase 1 A second rinse is carried out when a temperature of 60 C to 95 C has been selected A third rinse is carried out when a temperature below 60 C...

Page 25: ... drying temperature q Normal temperature r Low temperature s Do not tumble dry Ironing The number of dots indicates the ironing temperature I Hot iron max sole plate temp approx 200 C H Medium hot iron max sole plate temp approx 150 C G Cool iron max sole plate temp approx 110 C Do not steam iron garments carrying this symbol J Do not iron Professional cleaning f Dry clean only The letters indicat...

Page 26: ...he machine off with the I On 0 Off button To continue with the same programme Switch the machine back on with the I On 0 Off button Changing a programme After the start of a programme it is no longer possible to select a different programme Temperature It is possible to select a different temperature up to 5 minutes after the programme has started Press the Temperature button Spin speed It is poss...

Page 27: ...tage If you press the Door button when the above conditions are present the following will appear in the display Door locked Safety lock The safety lock prevents the machine from being opened and programmes from being cancelled during a wash programme To activate the safety lock Press and hold in the Start Stop button after the programme has started Stop or in 3 secs 0 Keep the Start Stop button p...

Page 28: ... a ball provided by the manufacturer for programmes without a pre wash For programmes with a pre wash you will need to purchase a special container from the Miele Spare Parts department which sits in the main wash compartment j of the detergent dispenser drawer Add liquid detergent to this container for the main wash and to compartment i for the pre wash All purpose detergent for whites Detergent ...

Page 29: ...of detergents in hard water areas Dispense according to the amount specified on the packaging First add detergent and then the water softener Miele branded water softening tablets are available from the Miele Spare Parts Department or via the internet on www miele shop com Use a quantity of detergent as for soft water Miele do not recommend connecting the machine to a household water softener Wash...

Page 30: ...unt of water remains in the fabric conditioner compartment If starching frequently thoroughly clean the dispenser compartment especially the siphon tube and the fabric conditioner channel regularly See Cleaning the detergent dispenser drawer Do not use powder starch formulations or viscous liquid starch in the compartment as it will clog up Colour run and dye removers dyes Do not use colour run or...

Page 31: ...ions on the packaging Do not use solvents abrasive cleaners glass cleaners or all purpose cleaning agents These might damage plastic surfaces and other components because of the chemicals they contain Extra cleaning Carry out a hot wash 70 C or above with powder detergent approx every 6 weeks to help prevent deposits building up in the machine These can occur when washing is mainly done at low tem...

Page 32: ...get clogged Cleaning the detergent dispenser drawer housing Use a bottle brush to remove detergent residues and limescale from the jets inside the detergent dispenser drawer housing Descaling the machine If the correct amount of detergent is dispensed the machine should not need to be descaled If however you do wish to descale the machine only use proprietary non corrosive descaling agents and str...

Page 33: ...e the rubber seal 1 from the recess Using pointed pliers take hold of the plastic filter bar 2 remove the filter and clean it Put the filter and seal back in the reverse order and reconnect the hose Turn on the stopcock and check the connection is watertight If it leaks tighten the connection To clean the filter in the water inlet valve Using pliers carefully loosen the ribbed plastic nut on the i...

Page 34: ...unauthorised work The programme does not start Problem Possible cause Remedy The display remains dark and the Start Stop button indicator light does not come on There is no power to the machine Check whether the mains plug is plugged in and switched on the fuse or circuit breaker has tripped You are asked to enter a code Access via a code has been activated Enter the code and confirm the entry Dea...

Page 35: ... is kinked the water pressure is too low lights up in the display and Waterproof fault flashes The water protection system has reacted Call the Service Department lights up in the display and Technical fault flashes There is a fault Start the programme again If the fault message appears again contact the Service Department Anti crease Chk detergent flashes in the display Excessive foam has built u...

Page 36: ...wer The water pressure is too low Clean the water inlet filter Select Water plus Powder detergent used with water softeners can be sticky Add washing powder and then add the water softener Fabric conditioner is not completely dispensed or too much water remains in the compartment The siphon tube is not correctly positioned or is clogged up Clean the siphon see Cleaning and care Cleaning the deterg...

Page 37: ...ns 95 C programme with powder detergent but without a load A stale smell is in the drum and on laundry Low temperature washing Before washing the next load run a Cottons 95 C programme with powder detergent but without a load White residues which look like powder detergent are seen on dark textiles after washing The detergent contained compounds zeolites to aid water softening which are not solubl...

Page 38: ...mme sequence Safety lock Access via a code has been activated Deactivate the code as described in Programmable functions Code Power cut Open the drum door as described in the next section The door was not correctly engaged Press hard against the lock side of the drum door and then press the Door button There is still water in the drum and the machine is unable to drain Clean the drain filter and d...

Page 39: ...ter will be retained in the machine Caution if laundry has been washed at a high temperature water draining out of the machine will still be hot Danger of scalding Procedure for draining the machine Place a suitable container under the access flap When draining water from the machine do not unscrew the drain filter completely or take it right out Unscrew the drain filter lid until water runs out T...

Page 40: ... an obstruction should be removed Put the drain filter back in place and secure Make sure the drain filter is securely tightened Otherwise there is a risk of water leakage during use Opening the drum door Always make sure that the drum is stationary before reaching into the machine to remove laundry Reaching into a moving drum is extremely dangerous Pull the emergency release downwards see illustr...

Page 41: ...en Future updates PC The indicator light marked PC is the interface used by Miele service technicians during servicing work for testing purposes and for updating the machine s programme data Appliance guarantee Please see the guarantee card supplied with your machine Optional accessories Optional accessories for this washing machine are available from your Miele Dealer the Miele Spare Parts Depart...

Page 42: ...icity supply cable c f Flexible drain hose with detachable swivel elbow gControl panel hDetergent dispenser drawer iDrum door jAccess to drain filter drain pump and emergency release kHandle recesses for moving the machine lFour height adjustable feet Installation and connection 42 ...

Page 43: ...machine bElectricity supply cable cInlet hose tested to withstand pressure of at least 7 000 kPa dDrain hose eTransit bar covers fRestraining clip for inlet hose and drain hose gRestraining clips for transit bars when removed Installation and connection 43 ...

Page 44: ...cables If possible install the machine in a corner as this is usually the most stable part of the floor If the machine is installed on a raised plinth it has to be secured against slippage during spinning using retaining clips available from the Miele Spare Parts Dept Installing the washing machine To manoeuvre the machine out of its packing case to its installation site hold it by the edge of the...

Page 45: ... Using the spanner supplied turn the left hand transit bar 90 then withdraw the transit bar Turn the right hand transit bar 90 then withdraw the transit bar Installation and connection 45 ...

Page 46: ...the back of the washing machine Make sure that holes b are fitted over retainers a The washing machine must not be moved without the transit bars in place Store the transit bars as shown or keep them in a safe place for future use They must be re fitted if the machine is to be moved again e g when moving house Re fitting the transit bars Re fitting is carried out by reversing the procedure Install...

Page 47: ...he machine is delivered Using the spanner supplied turn counter nut 2 in a clockwise direction Then turn counter nut 2 together with foot 1 to unscrew Use a spirit level to check the machine is standing level Hold foot 1 securely with a pipe wrench Turn counter nut 2 again using the spanner supplied until it sits firmly up against the housing All four counternuts must be firmly up against the hous...

Page 48: ...electricity water and drainage should be installed in such a way that they remain accessible when the machine is in place Fitting instructions are supplied with the conversion kit All parts marked are available from your Dealer or the Miele Spare Parts Department Washer and Dryer stack A Miele tumble dryer can be stacked with the washing machine A WTV stacking kit is necessary and can be purchased...

Page 49: ... housing Sump Any leaking water is collected in a sump in the base of the machine A float switches off the safety valves preventing any more water flowing into the machine and water in the suds container is pumped away Overflow protection This prevents the washing machine taking in too much water If the water level exceeds a certain level the drain pump switches in and pumps the excess water away ...

Page 50: ...r The connection point is subject to mains water pressure Turn on the stopcock slowly and check for leaks Correct the position of the washer and union if appropriate The washing machine is not suitable for connection to a hot water supply and connection to a household water softener is not recommended Maintenance and care Only use a genuine Miele hose should you ever need a replacement or extensio...

Page 51: ... the Miele Spare Parts Department or your Miele Dealer Drain hose connection 1 Direct into a sink or basin Please note the following Hook the hose over the edge and secure Make sure that the water can drain away freely without hindrance Otherwise there is a risk of water overflowing or of some of the drained water being sucked back into the machine 2 Connected securely to a plastic drain pipe with...

Page 52: ...stall a suitable residual current device RCD Contact a qualified electrician for advice Do not connect via an extension lead Extension leads do not guarantee the required safety of the appliance e g danger of overheating Non rewireable plugs BS 1363 The fuse cover must be refitted when changing the fuse and if the fuse cover is lost the plug must not be used until a suitable replacement is obtaine...

Page 53: ...min Automatic 40 C 3 5 kg 0 35 0 50 40 55 1 h 18 min Shirts 60 C 2 0 kg 1 00 59 1 h 02 min 1 h 12 min Denim 40 C 3 0 kg 0 50 52 50 min 1 h 00 min Outerwear 40 C 2 0 kg 0 45 59 53 min 1 h 03 min Dark garments 40 C 3 0 kg 0 60 60 1 h 05 min 1 h 15 min Notes for test institutes 1 EN 60456 test programme 2 Short programme for test institutes the Short extra option must be selected Consumption data can...

Page 54: ...acity 6 kg dry laundry Voltage see data plate Connected load see data plate Fuse rating UK see data plate plug Consumption data see Consumption data Water flow pressure min 100 kPa 1 bar Water flow pressure max 1 000 kPa 10 bar Inlet hose length 1 60 m Drain hose length 1 50 m Mains connection cable length 1 60 m Delivery head max 1 00 m Maximum drainage length 5 00 m Test certificates awarded see...

Page 55: ...rogrammable functions for changing default settings The programmable functions are used to alter the machine s electronics to suit changing requirements Programmable functions can be altered at any time ...

Page 56: ...op button to confirm your selection To alter a programmable function You can see the different options available for a programmable function by turning the programme selector The option which is currently set will have a tick L beside it FTurn the programme selector until the option you want appears in the display GPress the Start Stop button to activate this option To come out of programmable fun...

Page 57: ... for garments with a single bar under the care label and for articles which feel too hard after they have been dried Gentle action can be activated for the Cottons and the Minimum iron programmes The washing machine is delivered with the Gentle action setting deactivated Suds cooling When this is activated additional water flows into the drum at the end of the main wash to cool the suds down Hot s...

Page 58: ...cess until all three numbers have been entered 1 2 5 Press the Start Stop button The following will appear in the display Code activated Once the machine is switched off it can only be used again if the code is entered To use the washing machine when the code is activated When the machine is switched on again the display will request the code Enter code 125 as described above and confirm the entry...

Page 59: ...sounds at maximum volume Loud at the end of a programme or when Rinse hold is reached Keypad tone An audible tone sounds each time a button is pressed The machine is delivered with the keypad tone deactivated Brightness There are ten different display brightness settings The bar chart shows you the setting The machine is delivered with the display brightness on setting 5 This will change as soon a...

Page 60: ...ivered with this option selected The standby function is switched off The display will remain visible during a programme Memory The washing machine will store the most recently selected settings programme temperature spin speed and any extra options in memory once the programme has started These settings will appear in the display the next time the machine is switched on The machine is delivered w...

Page 61: ... contact details CareCollection Miele specialist detergents Outdoor wear This specialist detergent will clean your water repellent outerwear with care Sportswear The Miele Sportswear detergent is designed to clean sportswear whilst taking care of the special microfibres used in these garments It will help to neutralise and remove odours whilst protecting the colour of the fabric and preventing sta...

Page 62: ...s effective stain removal even at low temperatures while helping to prevent colours fading Liquid detergent For Delicates This liquid detergent is ideal for the gentle treatment of delicate fabrics such as wool and silk Its special formulation cleans effectively at temperatures as low as 20 C while protecting the colour of your delicate garments Fabric conditioner The Miele fabric conditioner will...

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Page 64: ...Alteration rights reserved 0309 W 3740 M Nr 07 171 180 02 ...

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