background image

5. Add detergent

17

Using liquid detergent

Pull out the detergent dispenser
drawer and add detergent to the
compartments.

 Detergent for Heavy Soil

Only add detergent (

1

/

3

 of the total

amount recommended) to the 

compartment, if the 

Heavy Soil

 option is

selected

OR

 Bleach

Add bleach to compartment 

 as

described by the manufacturer.

Do not use

 the 

Heavy Soil

 option.

Once the main wash cycle has finished
the bleach will automatically be rinsed
from the compartment.

 Detergent for the main wash

 Fabric softener or liquid starch

Close the detergent drawer.

Use of bleach

Bleach removes stubborn stains.

Observe the following prerequisites:

– Use liquid detergent.

Heavy-duty powder detergent
already contains a bleach and thus
the use of an additional liquid
bleaching agent is not
recommended.

– Do 

not

 select the 

Heavy Soil

 option.

If this option is selected, the bleach
will be prematurely added.

Dispensing of bleach

Only use when the insert for liquid
detergent is in place.
The 

Heavy Soil

 option may 

not

 be

selected.

Fill the bleach in the compartment

 according to the manufacturer's

specifications.

The bleach is added automatically after
the main wash.

Summary of Contents for W 3038

Page 1: ...Operating and Installation Instructions Washer To prevent accidents and appliance damage read these instructions before installation or use en US M Nr 10 210 820 ...

Page 2: ...nd 19 Spin cycle 21 Delay Start 22 Program guide 23 Changing the programme sequence 27 Canceling a program 27 Interrupting a program 27 Changing a program 27 Adding removing laundry during a wash program 28 Preparing your appliance for an extended vacation 28 Detergent 29 Miele recommended detergents 30 General detergent recommendations 31 Cleaning and care 32 Cleaning the drum 32 Cleaning the ext...

Page 3: ...drum door during a power failure 40 Draining the washing machine 40 Opening the drum door 41 After sales service 42 Repairs 42 Optional accessories 42 MieleCare 42 Installation 44 Front view 44 Rear view 45 Installation site 46 Installation 46 Removing the shipping struts 46 Refitting the shipping struts 48 Leveling the machine 49 Screwing out and adjusting the feet 49 Water connection 50 The wate...

Page 4: ...e outlet that is properly installed and grounded in accordance with all local codes and ordinances WARNING Improper connection of the equipment grounding conductor may result in a risk of electric shock Check with a qualified electrician if you are in doubt as to whether the appliance is properly grounded Do not modify the plug provided with the appliance if it will not fit the outlet have a prope...

Page 5: ...Miele Technical Service Dept with specific requirements Do not repair or replace any part of the appliance or attempt any servicing unless specifically recommended in these operating instructions If the power cord is damaged it must only be replaced by a Miele Service technician with a genuine Miele power cord Under certain conditions hydrogen gas may be produced in a hot water system that has not...

Page 6: ...tions may be dangerous Do not wash articles that have been previously cleaned washed soaked or spotted with gasoline dry cleaning solvents or other flammable substances These articles give off vapors that could ignite or explode Do not add these items to the wash load Do not add gasoline dry cleaning solvents or other flammable or explosive substances to the wash water These substances give off va...

Page 7: ...or the proper functioning and safe use of the equipment Handling these materials improperly by disposing of them in your household waste can be harmful to your health and the environment Therefore please do not dispose of your old appliance with regular household waste and follow local regulations on proper disposal Consult with local authorities dealers or Miele in order to dispose of and recycle...

Page 8: ...ck and update the wash programs d Delay Start button To delay the start of a program e Display with Menu buttons See more information on the following pages f Start button Starts the selected wash program g Cancel button Switches back to the previous menu during program selection or cancels the running program h On Off button Turns the machine on and off i Door button Opens the drum door ...

Page 9: ... following programs Extra White Delicates Denim Jeans Dress shirts Pillows Outerwear Table linens Beach towels Express Drain Spin Quick rinse Menu buttons Various settings can be made with the Menu buttons The values above the vertical line can be adjusted and or confirmed Example Duration 1 02 h Warm Max spin Pressing the left menu button Warm allows to adjust the temperature The High spin button...

Page 10: ...the first time The Welcome screen will not show after the washer has run for more than 1 hour The display now shows the language setting Setting the display language The default setting for the display language is German The display language can be adjusted Language OK deutsch Select the desired language by pressing the left menu button Confirm the setting with the right OK button Shipping strut r...

Page 11: ... cleaned as soon as possible preferably while still fresh Dab stains with a damp light colored cloth Do not rub Solvent based cleaners e g benzene can damage plastic parts When pre treating a stain make sure that plastic parts do not come into contact with cleaning agent Chemical solvent based cleaning agents can cause damage in the washing machine Never use such cleaning agents in the washing mac...

Page 12: ... results wash mixed loads of small and large items This will improve washing effectiveness and help distribute the load evenly Water consumption and energy usage are determined by the size of the load The washer automatically adjusts the amount of water to conserve water and energy when washing smaller loads The time remaining will automatically be adjusted to reflect a shorter wash program To pre...

Page 13: ...The relevant indicator light will light up B Program selection via the MasterCare button Press the MasterCare button The following appears in the display MasterCare OK Extra White With the left button page down through the selection list The desired program is on the display Confirm the program with the right button OK ...

Page 14: ...and press the right menu button Max Spin to change the spin speed Select an option Select the desired Option with the respective button Once an Option is selected the indicator lights Tip If an Option cannot be selected the wash program does not permit it See the Program Guide to determine which Option is selectable for each program Heavy Soil For heavily soiled laundry or stubborn dried on stains...

Page 15: ...until the washer is turned off The buzzer volume can be adjusted Adjusting the buzzer volume No program is selected Press the Buzzer button until the display shows Volume setting OK Press the left menu button to adjust the buzzer volume Confirm with OK Switching on delay start The start of a program can be delayed from 30 minutes up to 24 hours Switch on the delay start if desired Please see Delay...

Page 16: ...ight stains Heavy soiling Very visible soiling or stains Use the Heavy soil function and split the detergent in the Heavy soil compartment as described Too little detergent may cause laundry to not be cleaned effectively and become gray and stiff over time grease to not be completely washed from the laundry calcium deposits on the heater Too much detergent may cause oversudsing with poor wash rins...

Page 17: ... for the main wash Fabric softener or liquid starch Close the detergent drawer Use of bleach Bleach removes stubborn stains Observe the following prerequisites Use liquid detergent Heavy duty powder detergent already contains a bleach and thus the use of an additional liquid bleaching agent is not recommended Do not select the Heavy Soil option If this option is selected the bleach will be prematu...

Page 18: ...ics feel softer and reduces static cling in the dryer Mild liquid starch A synthetic starch wash that gives fabrics some stiffness Starch Gives the fabrics stiffness and volume Add the fabric softener mild liquid starch or starch to compartment Do not exceed the maximum fill level marked inside the compartment The fabric softener liquid starch will be dispensed during the final rinse A small amoun...

Page 19: ... Additionally the sequence cycle is displayed The washer shows the current program step The drum light turns off once the program starts Activate the Child Lock if desired The Child Lock can be activated to prevent a child from canceling the program and opening the door at the end of a program Press and hold the Heavy soil button until the display shows Locked Deactivate the Child Lock Press the H...

Page 20: ...drum door Remove the laundry Check the drum for any missed pieces of laundry Items inadvertently left in the washer may be damaged e g shrink or discolor during the next wash cycle Check the folds of the door seal for any small articles Close the drum door Activate the Child Lock So children or animals do not find their way into the drum ...

Page 21: ...ion in the final spin speed will also reduce the interim spin speed Hold The laundry will not be spun and will remain suspended in the final rinse water This reduces creasing if the laundry is not going to be removed from the drum immediately after the end of the program Under the spin speeds select Hold Start final spin At the end of the program the washing machine will offer the maximum permitte...

Page 22: ... With every touch of the Delay button the start is delayed longer For a delay less than 10 hours the delay time extends in 30 minute increments For a delay time more than 10 hours the delay time extends in 1 hour increments Tip Press and hold the Delay button to speed up the count Cancel Press the Cancel button Adjust To adjust the Delay Start time cancel and reset ...

Page 23: ...for TUF Extra Hot Wrinkle free Wrinkle free Options Heavy Soil Extended Sensitive Buzzer Hot Items made from synthetics mixed fabrics or wrinkle free cottons Very Warm High spin Warm Med spin Cold No Heat Sanitize Options Heavy Soil Extended Sensitive Buzzer Sanitize Max spin Items which have skin contact or for special hygienic requests Hot High spin Handwash Options Heavy Soil Extended Sensitive...

Page 24: ... Custom Options Heavy Soil Extended Sensitive Buzzer Sanitize Max spin Hot High spin Very Warm Med spin Warm Slow spin Cold Rinse hold No Heat No Spin Extra White Options Heavy Soil Extended Sensitive Buzzer Hot Max spin For white items without special hygienic requests Very Warm High spinl Delicates Options Extended Buzzer Warm Med spin For delicate items made from synthetics Cold Slow spin No He...

Page 25: ...if needed Cold Slow spin No Heat Hold No Spin Pillows Options Sensitive Buzzer Hot High spin Washable pillows with a filling of feathers down or synthetics 2 twin or 1 queen size pillow Very Warm Med spin Warm Slow spin Outerwear Options Buzzer Cold Med spin Close all zippers Do not use fabric softener Table linens Options Heavy Soil Extended Sensitive Buzzer Warm High spin For table cloths and na...

Page 26: ...s of mixed items for the programs Normal and Wrinkle free Cold High spin No Heat Med spin Slow spin Hold No Spin Drain Spin Options Buzzer Max spin High spin Med spin Slow spin No Spin Separate rinse Options Buzzer High spin For rinsing items Reduce the final spin speed for items which crease easily Med spin Slow spin Hold No spin Garment care label symbols The default settings are highlighted in ...

Page 27: ...upting a program Turn the washer off To continue Turn the washer on again Changing a program A program change is not possible once the program has started The program must be canceled Adjusting the temperature The temperature can be changed up to 6 minutes after the program start Adjusting the spin speed The spin speed can be adjusted anytime until the beginning of the final spin Adjusting the opt...

Page 28: ... is too high the program has reached the Final Spin The Child Lock function is activated If you attempt to open the door while the washer is in one of the above statuses Machine locked will appear in the display Machine locked Preparing your appliance for an extended vacation If you elect to turn off the water to your home for an extended period of time please note that this may not be enough to r...

Page 29: ...feel softer and reduces static cling in the dryer Mild liquid starch A synthetic starch wash that gives fabrics some stiffness Starch Gives the fabrics stiffness and volume Dyes dye removers Do not use dye removers in this washer The use of dyes in the washer is recommended only to a degree of usual household use The salt used for dying may corrode the stainless steel with frequent use Use only as...

Page 30: ... Miele Ultra Color Miele Sensitive Skin Powder Miele Specialist Detergents Miele Fabric Softener Cottons Minimum iron Sanitize Synthetics Woolens Silks Custom Extra White Delicates Darks Denim Shirts Pillows Outerwear Table linen Express Recommended Not recommended Liquid detergent Miele Wool Care Miele detergent for down Miele Outdoor ...

Page 31: ...ted do not have a detergent recommendation Universal detergent Color detergent Delicates detergent Bleach Cottons Minimum iron Sanitize Synthetics Silks Custom Extra White Delicates Darks Denim Shirts Pillows Outerwear Table linen Express Recommended Not recommended Liquid detergent ...

Page 32: ...lly tripping the circuit breaker Do not use a hose to wash down the washer Clean the exterior of the washer with a mild solution of non abrasive detergent or soap and water and wipe dry with a soft cloth Clean the drum with a stainless steel cleaner specially formulated for use in a washing machine available from Miele Do not use chemical solvents abrasive cleaners glass or all purpose cleaners Th...

Page 33: ...Clean the siphon tube and fabric softener channel more often when frequently using liquid starch Liquid starch tends to stick Cleaning the niche of the detergent drawer Using a bottle brush remove any detergent or lime deposits from the water inlet valves at the top of the detergent drawer niche Cleaning the liquid detergent inserts Push the insert apart and remove the siphon for easy cleaning ...

Page 34: ... if necessary Remove the rubber seal 1 from the connector Using needle nose pliers take hold of the plastic filter bar 2 and remove it Rinse the filter under running water carefully remove all coarse particles Put the filter and seal back into place Leaking can occur if the screw connections are not tightened After cleaning turn on the water supply and make sure the screw connections are watertigh...

Page 35: ...ous The manufacturer cannot be held responsible for unauthorized work Repair work to electrical appliances must only be carried out by a suitably qualified and competent person in strict accordance with current local and national safety codes A wash program cannot be started Problem Possible cause and solution The display stays blank and no indicator illuminates The washer has no power Check to de...

Page 36: ... water inlet is blocked or restricted Check whether the water supply is turned on properly Check whether the inlet hose is kinked The filter in the water inlet is blocked Clean the filter Waterproof system activated The waterproof system has activated Turn off the water supply Call Technical Service Technical fault Call Technical Service There is a fault Restart the program If the fault message ap...

Page 37: ...he drain pump There is no fault Lapping sounds at the beginning and end of the drain process are normal Large residues of detergent remain in the dispenser drawer The water pressure is too low Clean the water intake hose filter under running water and carefully remove any large particles Water softeners tend to clump Clean the detergent drawer In the future add the detergent first then the water s...

Page 38: ... dissolve greasy deposits in heavily soiled laundry e g grease oils or lotions Add more detergent to the laundry or use a liquid detergent Run the Sanitize program without laundry using liquid detergent to clean the washer before using it for laundry again The hot water pressure it too low The water pressure must be at least 14 5 psi 1 bar The hot water temperature is too low The hot water tempera...

Page 39: ...the Activating the child safety lock section in Starting the program Program end The door was not correctly engaged Press hard against the lock side of the door and then press the Door button Power failure Open the door as described in the Opening the drum door during a power failure in the Frequently asked questions section of thie manual There is still water in the drum and the machine is unable...

Page 40: ...ng out of the machine will still be hot Danger of scalding Be careful when draining the suds Draining the washing machine Place a suitable container under the access flap When draining water from the machine do not unscrew the drain filter completely or take it all the way out Slowly and carefully unscrew the drain filter to let the water out Be careful not to release too much water at once If the...

Page 41: ... sure the drain filter is securely tightened Otherwise there is a risk of water leakage during use To avoid loss of detergent pour approx 2 quarts 2 liters of water into the detergent dispenser drawer after cleaning the drain filter Excess water will be pumped out automatically before the next wash program Opening the drum door Make sure the machine is turned off and the drum has stopped moving A ...

Page 42: ... 5 years of worry free ownership MieleCare is the only Extended Service Contract in the industry that guarantees repairs by a Miele Authorized Service Provider using genuine Miele parts Only genuine Miele parts installed by factory trained professionals can guarantee the safety reliability and longevity of your Miele appliance Please note that unless expressly approved in writing by the Miele Serv...

Page 43: ...nformation is subject to change Please refer to our website to obtain the most current product specification technical warranty information To prevent accidents and appliance damage read these instructions before installation or use ...

Page 44: ...b Cold water intake hose c Power cord d Drain hose drain options shown i e adjustable and removable elbows e Detergent dispenser drawer f Control panel g Drum door h Access panel to lint trap and drain pump i Recessed grip j Four height adjustable feet ...

Page 45: ...munication module optional accessory c Power cord d Cold water intake hose e Hot water intake hose f Drain hose g Bracket for intake and drain hoses h Rotary protectors for shipping struts i Bracket for intake and drain hoses and for storing the shipping struts when not in use ...

Page 46: ...oards Tip It is best to install the washer in the corner of a room where the stability of the floor is at its greatest There is a risk of the washing machine falling off a raised platform If the machine is installed on a raised platform concrete or masonry it must be secured in place using the MTS floor mounting kit available from Miele Installation Use the front washer feet and the rear excess en...

Page 47: ...Installation 47 Using the wrench supplied turn the left hand shipping strut 90 then withdraw the shipping strut Turn the right hand shipping strut 90 then withdraw the shipping strut ...

Page 48: ...s onto the holes Secure the shipping struts to the back of the washing machine Make sure the top catch is located above the holder The washing machine must not be moved without the shipping struts in place Store the shipping struts They must be refitted if the machine is to be moved again e g when moving house Refitting the shipping struts Refitting is carried out by reversing the procedure ...

Page 49: ...eet are screwed in when the machine is delivered Using the wrench supplied turn counter nut 2 in a clockwise direction Then turn counter nut 2 together with foot 1 to unscrew Use a level to check that the washing machine is standing level Hold foot 1 securely with a pipe wrench Turn counter nut 2 again using the wrench supplied until it sits firmly up against the housing There is a danger of the w...

Page 50: ...n 7 000 kPa 1 015 26 psi Electronic module and washing machine housing Sump Any leaking water is collected in a sump in the base of the machine A float switches off the water inlet valves preventing any more water from flowing into the machine and water in the suds container is pumped away Overflow protection This prevents the washing machine taking in too much water If the water level exceeds a c...

Page 51: ...nection is under water pressure Open the water supply slowly to check for leaks Adjust the rubber seal and the bolted connection if necessary To protect the inlet valve the two filters one at the pressure hose valve connection and one at the inlet connection to the solenoid valve must not be removed Hot and cold water connection This washing machine can be operated with cold water and or hot water...

Page 52: ...d Reprogramming to cold water operation Press the Sensitive button until the following appears in the display Water intake OK Hot cold Press the left menu button until Cold appears in the display and confirm this with the right menu button OK Drainage The 5 ft 1 5 m drain hose may be connected as follows 1 Directly into a sink hook the hose over the edge of the sink and secure it firmly e g by tyi...

Page 53: ...of the equipment grounding conductor can result in a risk of electric shock Check with a qualified electrician or service representative if you are in doubt as to whether the appliance is properly grounded Do not modify the plug provided with the appliance if it will not fit the outlet have a proper outlet installed by a qualified electrician ELECTRICAL INSTRUCTIONS This installation should be per...

Page 54: ...nged at any time as long as no program is in progress Press the Extended button until the display shows the following Language OK english Scroll through the selection list with the left button until the desired language appears in the display Confirm the language with the OK button The selected language appears in the display ...

Page 55: ...ce Canada Importer Miele Limited Headquarters and Miele Centre 800 843 7231 609 419 4298 Technical Service Support Nationwide Phone Fax TechnicalService mieleusa com 161 Four Valley Drive Vaughan ON L4K 4V8 www miele ca 800 999 1360 888 586 8056 Customer Care Centre Phone customercare miele ca 800 565 6435 905 532 2272 International Headquarters Miele Cie KG Carl Miele Straße 29 33332 Gütersloh Ge...

Page 56: ...M Nr 10 210 820 01 en US W 3048 ...

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