background image

Opening the drum door in the
event of a blocked drain outlet
and/or power failure

^

Switch the washing machine off.

There is a lever behind the detergent
drawer fascia panel.

^

Remove the lever.

^

Use it to open the access flap.

Blocked drain outlet

If the drain outlet is blocked, up to
25 litres of water will be retained in the
machine.

,

Caution: if laundry has been

washed at a high temperature, water
draining out of the machine will still
be hot. Danger of scalding!

Procedure for draining the machine

^

Place a suitable container under the
access flap.

When draining water from the
machine, do

not

unscrew the drain

filter completely or take it right out.

^

Slowly and carefully unscrew the
drain filter to let the water out.

If you need to interrupt the flow of
water:

^

Tighten the drain filter back up again.

Problem solving guide

41

Summary of Contents for W 1916

Page 1: ...instructions for Washing machine W 1916 To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time M Nr 09 060 830 en GB ...

Page 2: ...d machine Electrical and electronic machines often contain materials which if handled or disposed of incorrectly could be potentially hazardous to human health and to the environment They are however essential for the correct functioning of your machine Please do not therefore dispose of it with your household waste Please dispose of it at your local community waste collection recycling centre or ...

Page 3: ...nergy and water consumption 13 Detergent 13 How to wash correctly 14 Extra quiet 16 Spinning 19 Final spin speed 19 Programme chart 20 Extras 22 Garment care label symbols 23 Programme sequence 24 Changing the programme sequence 26 Cancelling a programme 26 Interrupting a programme 26 Changing a programme 26 Adding or removing laundry after a programme has started 27 Safety lock 27 Contents 3 ...

Page 4: ... the programme stops 36 The following fault messages appear in the display at the end of the programme 37 General problems 38 An unsatisfactory wash result 39 The drum door does not open when you press the Door button 40 Opening the drum door in the event of a blocked drain outlet and or power failure 41 Blocked drain outlet 41 After sales service 43 Future updates PC 43 Appliance guarantee 43 Opt...

Page 5: ...data 55 Notes for test institutes 55 Technical data 56 Programmable functions 57 To access programmable functions 57 To select a programmable function 57 To alter a programmable function 57 To come out of programmable functions 57 Language 57 Water plus 58 Gentle action 58 Suds cooling 58 Code 59 Temperature unit 60 Buzzer 60 Keypad tone 60 Brightness 60 Contrast 60 Standby display 61 Memory 61 An...

Page 6: ...ed by the manufacturer as being washable on the care label Any other usage is not supported by the manufacturer and could be dangerous Miele cannot be held liable for damage resulting from incorrect or improper use or operation of the washing machine This washing machine is not intended for use by people with reduced physical sensory or mental capabilities or lack of experience and knowledge unles...

Page 7: ...pare parts Only when these parts are fitted can the safety standards of the machine be guaranteed Unauthorised repairs could result in unforeseen dangers for the user for which Miele cannot accept liability Repairs should only be undertaken by a Miele approved service technician Ensure current is not supplied to the machine until after maintenance or repair work has been carried out If the connect...

Page 8: ...which is still in place may result in damage to both the machine and adjacent furniture or appliances Turn off the stopcock if the machine is to be left for any length of time e g holiday especially if there is no floor drain gully in the immediate vicinity Flooding danger If hooking the drain hose into a wash basin check that the water can drain off quickly enough to prevent the sink from overflo...

Page 9: ... surfaces Only use dyes specified by the manufacturer as being suitable for use in a domestic washing machine Always observe the manufacturer s instructions carefully Colour run and dye removers contain sulphur compounds which can cause damage such as corrosion Do not use these products in this machine If detergent comes into contact with the eyes rinse them thoroughly with lukewarm water immediat...

Page 10: ...sed to update programming data in the future eStart Stop button For starting the programme selected and cancelling a programme once it has started fExtra option buttons Various extra options can be added to the washing programmes gProgramme selector For selecting a programme The indicator light next to the selected programme will come on The programme selector can be turned clockwise or anti clock...

Page 11: ...l appear in the display in hours and minutes During the first 8 minutes the washing machine measures how much water is being absorbed by the laundry and uses this to calculate the load The programme duration may be longer or shorter depending on this absorbency rate Programmable functions The programmable functions can be used to tailor washing programmes to suit your individual requirements In pr...

Page 12: ...me the welcome screen will appear The welcome screen will appear in the display every time the machine is switched on until a programme lasting longer than 1 hour has been completed Setting the language You will be asked to select the language you require for the display It is possible to change the language at any time via the programmable functions deutsch If the language shown is not the one yo...

Page 13: ...ular intervals The Hygiene info message will appear in the display to remind you to carry out a hot wash Detergent Do not exceed the amounts of detergent recommended by the manufacturer on the packaging Adjust the dosage to the degree of soiling of the laundry Reduce the amount of detergent with smaller loads approx 1 3 less than the amount recommended can be used when washing a half load Choosing...

Page 14: ... the cleaning agent is rinsed off before washing the garment in the machine Do not use solvent based cleaning agents in or on this machine Sort the laundry by colour and by care label Most garments have a textile care label in the collar or side seam Dark textiles often contain excess dye and should be washed separately several times before being included in a mixed load Always wash whites and col...

Page 15: ...as this causes creases and reduces cleaning efficiency Make sure that no items are caught between the drum door and seal Shut the door with a gentle swing DSelect a programme Turn the programme selector clockwise or anti clockwise to the required programme The programme indicator light for the programme selected will come on ESelect a temperature spin speed The suggested temperature and or spin sp...

Page 16: ...s option is selected However you can select other settings for Water plus These are described in Programmable functions Pre wash The Pre wash button is used for activating the Pre wash option on its own as well as a Pre wash with an additonal soak time of one or two hours Press the button x 1 Pre wash x 2 Pre wash 1 h soak x 3 Pre wash 2 h soak x 4 No options selected Extra quiet If using your was...

Page 17: ...itation and poor wash rinse and spin results Higher water consumption an additional rinse cycle will automatically switch in A burden to the environment Pull out the detergent drawer and place detergent in the compartments as follows i Detergent for the pre wash divide the total recommended amount as follows add 1 3 to compartment i and 2 3 to compartment j j Detergent for the main wash including ...

Page 18: ... the anti crease phase after the programme has finished the following will appear alternately in the display 0 00 Anti crease and 0 00 Finish Press the Door button to open the drum door Remove the laundry Check that all items have been removed from the drum Items left in the drum could discolour other items in the next wash or become discoloured themselves Check the folds in the door seal for any ...

Page 19: ...ediately after the end of the programme To start the final spin The washing machine will display the maximum spin speed possible You can select a spin speed lower than this Start the final spin by pressing the Start Stop button To end the programme Press the Door button The water will drain away Press the Door button again to open the door To omit rinse and interim spin and the final spin No Selec...

Page 20: ...ynthetic mixed fibre and easy care cotton If fabrics have a high proportion of man made fibres it is advisable to programme the machine for Gentle action See Settings menu Note Reduce the spin speed for fabrics which crease easily Delicates 4321ac cold to 60 C Max load 2 5 kg Use for Delicate garments made from synthetic fibre mixed fibre rayon and easy care cotton Curtains including net curtains ...

Page 21: ...s of heavily soiled garments suitable for the Cottons and Minimum iron programmes Sort according to colour Notes The pre wash additional function will be activated automatically The duration of the main wash will be longer Spin Notes To drain only Select No No spin Make sure you select the appropriate spin speed Separate rinse Starch Max load 7 0 kg Use for Rinsing handwashed items Starching table...

Page 22: ...X X X Minimum iron X X X X X Delicates X X X X Woollens Express 20 X1 X X Automatic plus X Dark garments Denim X X X X Intensive plus X X2 X Spin Separate rinse Starch X X1 The extra option is activated automatically as part of the programme but can be deselected X2 The extra option is activated automatically as part of the programme and cannot be deselected Extras 22 ...

Page 23: ... drying temperature q Normal temperature r Low temperature s Do not tumble dry Ironing The number of dots indicates the ironing temperature I Hot iron max sole plate temp approx 200 C H Medium hot iron max sole plate temp approx 150 C G Cool iron max sole plate temp approx 110 C Do not steam iron garments carrying this symbol J Do not iron Professional cleaning f Dry clean only The letters indicat...

Page 24: ...e sequence 24 Cottons d a 2 41 2 L L Minimum iron c e 2 33 L L Delicates e d e 3 L Woollens e f e 2 L L Express 20 d b d 1 33 L L Automatic plus abc e 2 33 L L Dark garments Denim b d 3 L Intensive plus a 2 41 2 L L Spin L Separate rinse Starch e 2 L Please see next page for description of the symbols ...

Page 25: ... into account The display shows the stage the programme has reached Special features in the programme sequences Anti crease At the end of the programme the drum continues to turn at intervals for up to 30 minutes to help prevent creasing Exception There is no anti crease phase in the Woollens programme The door can be opened and laundry removed at any time during the anti crease phase 1 A second r...

Page 26: ...tch the machine off with the _ button To continue with the same programme Switch the machine back on with the _ button Changing a programme After the start of a programme it is no longer possible to select a different programme Temperature It is possible to select a different temperature up to 5 minutes after the programme has started Press the Temperature button Spin speed It is possible to chang...

Page 27: ...age If you press the Door button when the above conditions are present the following will appear in the display 0 Door locked Safety lock The safety lock prevents the machine from being opened and programmes from being cancelled during a wash programme To activate the safety lock Press and hold in the Start Stop button after the programme has started Stop or in 3 secs 0 Keep the Start Stop button ...

Page 28: ...tablets for smaller loads Some tablets do not dissolve as rapidly as others and may not be suitable for programmes with short durations Do not use biological detergents on silk as the enzymes may damage the silk Instructions for use and recommended dosage amounts are given on the detergent packaging See Optional accessories at the end of this booklet for details of Miele branded care products incl...

Page 29: ...you will need to purchase a special container from the Miele Spare Parts Department which sits in the main wash compartment j Add liquid detergent to this container for the main wash and to compartment i for the pre wash 2 Use powder detergent Specialist detergent Detergent designed specifically for the wash programme or type of fabric Only use proofing agents containing fluorochemical compounds w...

Page 30: ...er can be used to cut down on the use of detergents in hard water areas Dispense according to the amount specified on the packaging First add detergent and then the water softener Miele branded water softening tablets are available from the Miele Spare Parts Department or via the internet on www miele shop com Use a quantity of detergent as for soft water Washing with several components If you was...

Page 31: ... and fabric conditioner channel regularly See Cleaning the detergent dispenser drawer Do not use powder starch formulations or viscous liquid starch in the compartment as it will clog up Adding fabric conditioner or starch separately Dispense in accordance with manufacturer s instructions on the packaging Dispense liquids into the compartment and powder or viscous formulations into the i compartme...

Page 32: ...l casing and fascia panel Clean the casing with a mild non abrasive cleaning agent or soap and water using a well wrung out cloth Wipe dry with a soft cloth The drum can be cleaned using a suitable proprietary stainless steel cleaning agent following the manufacturer s instructions on the packaging Do not use solvents abrasive cleaners glass cleaners or all purpose cleaning agents These might dama...

Page 33: ...tioner channel using a brush and warm water If starching frequently thoroughly clean the siphon the siphon tube and the fabric conditioner channel regularly A build up of starch will cause them to get clogged Cleaning the detergent dispenser drawer housing Use a bottle brush to remove detergent residues and limescale from the jets inside the detergent dispenser drawer housing Cleaning and care 33 ...

Page 34: ...emove rubber seal 1 from the recess Using pointed pliers take hold of plastic filter bar 2 remove the filter and clean it Put the filter and seal back in the reverse order and reconnect the hose Turn on the stopcock and check the connection is watertight If it leaks tighten the connection To clean the filter in the water inlet valve Using pliers carefully loosen the ribbed plastic nut on the inlet...

Page 35: ...unauthorised work The programme does not start Problem Possible cause Remedy The display remains dark and the Start Stop button indicator light does not come on There is no power to the machine Check whether the mains plug is plugged in and switched on the fuse or circuit breaker has tripped You are asked to enter a code Access via a code has been activated Enter the code and confirm the entry Dea...

Page 36: ...ter inlet fault The water inlet is blocked or restricted Check whether the stopcock is opened properly the inlet hose is kinked the water pressure is too low Waterproof fault The water protection system has reacted Close the stopcock Call the Service Department Technical fault There is a fault Start the programme again If the fault message appears again contact the Service Department ATo switch of...

Page 37: ...ct the Service Department Chk detergent Excessive foam has built up during washing Use less detergent next time and follow the manufacturer s instructions on dosage given on the packaging Hygiene info No programme using a temperature above 60 C has been run for a long time In order to prevent bacteria and unpleasant smells building up in the machine run a Cottons 75 C programme using powder deterg...

Page 38: ...tergent drawer The water pressure is too low Clean the water inlet filter Select Water plus Powder detergent used with water softeners can be sticky Add washing powder and then add the water softener Fabric conditioner is not completely dispensed or too much water remains in the compartment The siphon tube is not correctly positioned or is clogged up Clean the siphon see Cleaning and care Cleaning...

Page 39: ...nsufficient amounts of detergent were used to break down the particles of grease in heavily soiled laundry Use more detergent Before washing the next load run a Cottons 75 C programme with powder detergent but without a load White residues which look like powder detergent are seen on dark textiles after washing The detergent contained compounds zeolites to aid water softening which are not soluble...

Page 40: ...equence Safety lock Access via a code has been activated Deactivate the code as described in Programmable functions Code Power cut Open the drum door as described in the next section The door was not correctly engaged Press hard against the lock side of the drum door and then press the Door button There is still water in the drum and the machine is unable to drain Clean the drain filter and drain ...

Page 41: ...tained in the machine Caution if laundry has been washed at a high temperature water draining out of the machine will still be hot Danger of scalding Procedure for draining the machine Place a suitable container under the access flap When draining water from the machine do not unscrew the drain filter completely or take it right out Slowly and carefully unscrew the drain filter to let the water ou...

Page 42: ...ilter is securely tightened Otherwise there is a risk of water leakage during use To avoid loss of detergent pour approx 2 litres of water into the detergent dispenser drawer after cleaning the drain filter Excess water will be pumped out automatically before the next wash programme Opening the drum door Always make sure that the drum is stationary before reaching into the machine to remove laundr...

Page 43: ...olved as described in these instructions Future updates PC The indicator light marked PC is the interface used by Miele service technicians during servicing work for testing purposes and for updating the machine s programme data Appliance guarantee Please see the guarantee card supplied with your machine Optional spare parts and accessories Optional spare parts and accessories for this washing mac...

Page 44: ...st 7 000 kPa bElectricity supply cable c f Flexible drain hose with detachable swivel elbow gDetergent dispenser drawer hControl panel iDrum door jAccess to drain filter drain pump and emergency release kFour height adjustable feet Installation and connection 44 ...

Page 45: ...supply cable cInlet hose tested to withstand pressure of at least 7 000 kPa dDrain hose eTransport clip for inlet and drain hoses fSafety cap for transit bars gTransport clip for inlet and drain hoses and for storing transit bars when not in use Installation and connection 45 ...

Page 46: ...r as this is usually the most stable part of the floor If the machine is installed on a raised plinth it has to be secured against slippage during spin using retaining clips available from the Miele Spare Parts Dept Otherwise there is the danger of the machine moving about and falling off the plinth Transporting the washing machine to its installation site To manoeuvre the machine out of its packi...

Page 47: ... Using the spanner supplied turn the left hand transit bar 90 then withdraw the transit bar Turn the right hand transit bar 90 then withdraw the transit bar Installation and connection 47 ...

Page 48: ...ck of the washing machine Make sure that the top catch is located above the holder The machine must not be moved without the transit bars in place Store them as shown or keep them in a safe place for future use They must be re fitted if the machine is to be moved again e g when moving house Re fitting the transit bars Re fitting is carried out by reversing the procedure Installation and connection...

Page 49: ...the machine is delivered Using the spanner supplied turn counternut 2 in a clockwise direction Then turn counternut 2 together with foot 1 to unscrew Use a spirit level to check the machine is standing level Hold foot 1 securely with a pipe wrench Turn counternut 2 again using the spanner supplied until it sits firmly up against the housing All four counternuts must be firmly up against the housin...

Page 50: ...e stacked with the washing machine A WTV stacking kit is necessary which can be purchased from your Dealer the Miele Spare Parts Department or via the internet on www miele shop com Please note a Safety distance to wall at least 2 cm b Height Stacking kit with pull out shelf approx 172 cm Stacking kit without pull out shelf approx 170 cm c Depth of the washer dryer stack approx 65 cm Installation ...

Page 51: ... housing Sump Any leaking water is collected in a sump in the base of the machine A float switches off the safety valves preventing any more water flowing into the machine and water in the suds container is pumped away Overflow protection This prevents the washing machine taking in too much water If the water level exceeds a certain level the drain pump switches in and pumps the excess water away ...

Page 52: ... be fitted by a qualified plumber The connection point is subject to mains water pressure Turn on the stopcock slowly and check for leaks Correct the position of the washer and union if appropriate The washing machine is not suitable for connection to a hot water supply Maintenance and care Only use a genuine Miele hose should you ever need a replacement or extension These are tested to withstand ...

Page 53: ... the Miele Spare Parts Department or your Miele Dealer Drain hose connection 1 Direct into a sink or basin Please note the following Hook the hose over the edge and secure Make sure that the water can drain away freely without hindrance Otherwise there is a risk of water overflowing or of some of the drained water being sucked back into the machine 2 Connected securely to a plastic drain pipe with...

Page 54: ...e machine with a suitable residual current device RCD Contact a qualified electrician for advice Do not connect via an extension lead Extension leads do not guarantee the required safety of the appliance e g danger of overheating Non rewireable plugs BS 1363 The fuse cover must be refitted when changing the fuse and if the fuse cover is lost the plug must not be used until a suitable replacement i...

Page 55: ... 0 23 39 39 min Express 20 40 C 3 5 kg 0 32 30 20 min Automatic plus 40 C 5 0 kg 0 52 62 1 h 27 min Notes for test institutes 1 EN 60456 test programme 2 Short programme for test institutes the Short extra option must be selected Consumption data can vary from the nominal values given depending on water pressure water hardness water inlet temperature room temperature type and volume of load fluctu...

Page 56: ... Connected load See data plate Fuse rating See data plate Consumption data See Consumption data Minimum water flow pressure 100 kPa 1 bar Maximum water flow pressure 1000 kPa 10 bar Inlet hose length 1 60 m Drain hose length 1 50 m Mains connection cable length 1 60 m Delivery head max 1 00 m Maximum drainage length 5 00 m LEDs Class 1 Test certificates awarded See data plate Technical data 56 ...

Page 57: ... programmable function you require appears in the display EPress the Start Stop button to confirm your selection To alter a programmable function You can see the different options available for a programmable function by turning the programme selector The option which is currently set will have a tick L beside it FTurn the programme selector until the option you want appears in the display GPress ...

Page 58: ... for garments with a single bar under the care label and for articles which feel too hard after they have been dried Gentle action can be activated for the Cottons and the Minimum iron programmes The washing machine is delivered with the Gentle action setting deactivated Suds cooling When this is activated additional water flows into the drum at the end of the main wash to cool the suds down Hot s...

Page 59: ...e process until all three numbers have been entered 1 2 5 Press the Start Stop button The following will appear in the display Code activated Once the machine is switched off it can only be used again if the code is entered To use the washing machine when the code is activated When the machine is switched on again the display will request the code Enter code 125 as described above and confirm the ...

Page 60: ...sounds at maximum volume Loud at the end of a programme or when Rinse hold is reached Keypad tone An audible tone sounds each time a button is pressed The machine is delivered with the keypad tone deactivated Brightness There are ten different display brightness settings The bar chart shows you the setting The machine is delivered with the display brightness on setting 5 The brightness will change...

Page 61: ...ivered with this option selected The standby function is switched off The display will remain visible during a programme Memory The washing machine will store the most recently selected settings programme temperature spin speed and any extra options in memory once the programme has started These settings will appear in the display the next time the machine is switched on The machine is delivered w...

Page 62: ... Miele Customer Contact Centre see back cover for contact details CareCollection Miele specialist detergents Outdoor wear This specialist detergent will clean your water repellent outerwear with care Sportswear The Miele Sportswear detergent is designed to clean sportswear and remove odours whilst taking care of the special microfibres used in these garments Down Items This special purpose deterge...

Page 63: ...s effective stain removal even at low temperatures while helping to prevent colours fading Liquid detergent For Delicates This liquid detergent is ideal for the gentle treatment of delicate fabrics such as wool and silk Its special formulation cleans effectively at temperatures as low as 20 C while protecting the colour of your delicate garments Fabric conditioner The Miele fabric conditioner will...

Page 64: ...Alteration rights reserved 2211 W 1916 M Nr 09 060 830 01 ...

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