Miele W 1914 Operating Instructions Manual Download Page 40

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The following fault messages appear in the display and the
programme stops

Fault message

Possible cause

Remedy

;

Drain

fault

– The water outlet is

blocked or restricted.

– The drain hose has

been fixed too high.

– Clean the drain filter and

the drain pump.

– The maximum delivery head

is 1 m.

;

Water inlet

fault

The water inlet is blocked
or restricted.

Check whether

– the stopcock is opened

properly.

– the inlet hose is kinked.

– the water pressure is too

low.

The filter in the water inlet
hose is dirty.

Clean the filter.

;

Waterproof

fault

The water protection
system has reacted.

– Close the stopcock.

– Call the Service

Department.

;

Technical

fault

There is a fault.

Start the programme again.
If the fault message appears
again, contact the Service
Department.

To switch off the fault message: Switch the machine off with the

button.

Problem solving guide

Summary of Contents for W 1914

Page 1: ...instructions for Washing machine W 1914 To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time M Nr 09 492 700 en GB ...

Page 2: ...d machine Electrical and electronic machines often contain materials which if handled or disposed of incorrectly could be potentially hazardous to human health and to the environment They are however essential for the correct functioning of your machine Please do not therefore dispose of it with your household waste Please dispose of it at your local community waste collection recycling centre or ...

Page 3: ... and water consumption 16 Detergent 16 How to wash correctly 17 Extra quiet 19 Spinning 22 Final spin speed 22 Programme chart 23 Extras 26 Garment care label symbols 27 Programme sequence 28 Changing the programme sequence 30 Cancelling a programme 30 Interrupting a programme 30 Making changes to a programme 30 Adding or removing laundry after a programme has started 31 Safety lock 31 Contents 3 ...

Page 4: ...y and the programme stops 40 The following fault messages appear in the display at the end of the programme 41 General problems 42 An unsatisfactory wash result 43 The drum door does not open when you press the Door button 44 Opening the drum door in the event of a blocked drain outlet and or power failure 45 Blocked drain outlet 45 After sales service 47 Future updates PC 47 Guarantee 47 Optional...

Page 5: ...data 59 Notes for test institutes 59 Technical data 60 Programmable functions 61 To access programmable functions 61 To select a programmable function 61 To alter a programmable function 61 To come out of programmable functions 61 Language 61 Water plus 62 Gentle action 62 Suds cooling 62 Code 63 Temperature unit 64 Buzzer 64 Keypad tone 64 Brightness 64 Contrast 64 Standby display 65 Memory 65 An...

Page 6: ...It is intended for use in domestic households and in similar working and residential environments The washing machine is not intended for outdoor use It must only be used as a domestic appliance to wash items which are specified by the manufacturer as being washable on the care label Any other usage is not supported by the manufacturer and could be dangerous Miele cannot be held liable for damage ...

Page 7: ...en under 8 years of age must be kept away from the machine unless they are constantly supervised The washing machine is not a toy To prevent the risk of injury do not allow children to play with it or near it or to play with the controls For machines with a porthole door remember that the porthole glass will be hot when washing at high temperatures Do not let children touch it Warning and Safety i...

Page 8: ...this basic safety requirement is observed and regularly tested and where there is any doubt the household wiring system should be inspected by a qualified electrician The manufacturer cannot be held liable for the consequences of an inadequate earthing system e g electric shock Do not connect the washing machine to the mains electricity supply by an extension lead Extension leads do not guarantee ...

Page 9: ...d the following conditions have been met the machine is correctly plumbed in and connected to the electricity supply if a fault has been identified the machine must be examined by a competent person before further use and repaired if necessary In areas which may be subject to infestation by cockroaches or other vermin pay particular attention to keeping the machine and its surroundings in a clean ...

Page 10: ...iture or appliances Turn off the stopcock if the machine is to be left for any length of time e g holiday especially if there is no floor drain gully in the immediate vicinity Flooding danger If hooking the drain hose into a wash basin check that the water can drain off quickly enough to prevent the sink from overflowing Make sure the drain hose is secure so that the force of the water flowing out...

Page 11: ...d create toxic fumes Such agents also pose a fire and explosion hazard Do not use solvent based cleaning agents e g those containing benzine to clean the outside surfaces of this machine They can cause damage to plastic surfaces Only use dyes specified by the manufacturer as being suitable for use in a domestic washing machine Always observe the manufacturer s instructions carefully Colour run and...

Page 12: ...ssly approved by Miele If other parts are used guarantee performance and product liability claims will be invalidated Miele cannot be held liable for damage caused by non compliance with these Warning and Safety instructions Warning and Safety instructions 12 ...

Page 13: ...sed to update programming data in the future eStart Stop button For starting the programme selected and cancelling a programme once it has started fExtra option buttons Various extra options can be added to the washing programmes gProgramme selector For selecting a programme The indicator light next to the selected programme will come on The programme selector can be turned clockwise or anti clock...

Page 14: ...l appear in the display in hours and minutes During the first 8 minutes the washing machine measures how much water is being absorbed by the laundry and uses this to calculate the load The programme duration may be longer or shorter depending on this absorbency rate Programmable functions The programmable functions can be used to tailor washing programmes to suit your individual requirements In pr...

Page 15: ...time the welcome screen will appear The welcome screen will appear in the display every time the machine is switched on until a programme lasting longer than 1 hour has been completed Setting the language You will be asked to select the language you require for the display It is possible to change the language at any time via the programmable functions deutsch If the language shown is not the one ...

Page 16: ...ular intervals The Hygiene info message will appear in the display to remind you to carry out a hot wash Detergent Do not exceed the amounts of detergent recommended by the manufacturer on the packaging Adjust the dosage to the degree of soiling of the laundry Reduce the amount of detergent with smaller loads approx 1 3 less than the amount recommended can be used when washing a half load Choosing...

Page 17: ...the cleaning agent is rinsed off before washing the garment in the machine Do not use solvent based cleaning agents in or on this machine Sort the laundry by colour and by care label Most garments have a textile care label in the collar or side seam Dark textiles often contain excess dye and should be washed separately several times before being included in a mixed load Always wash whites and colo...

Page 18: ...as this causes creases and reduces cleaning efficiency Make sure that no items are caught between the drum door and seal Shut the door with a gentle swing DSelect a programme Turn the programme selector clockwise or anti clockwise to the required programme The programme indicator light for the programme selected will come on ESelect a temperature spin speed The suggested temperature and or spin sp...

Page 19: ...s option is selected However you can select other settings for Water plus These are described in Programmable functions Pre wash The Pre wash button is used for activating the Pre wash option on its own as well as a Pre wash with an additonal soak time of one or two hours Press the button x 1 Pre wash x 2 Pre wash 1 h soak x 3 Pre wash 2 h soak x 4 No options selected Extra quiet If using your was...

Page 20: ...itation and poor wash rinse and spin results Higher water consumption an additional rinse cycle will automatically switch in A burden to the environment Pull out the detergent drawer and place detergent in the compartments as follows i Detergent for the pre wash divide the total recommended amount as follows add 1 3 to compartment i and 2 3 to compartment j j Detergent for the main wash including ...

Page 21: ... the anti crease phase after the programme has finished the following will appear alternately in the display 0 00 Anti crease and 0 00 Finish Press the Door button to open the drum door Remove the laundry Check that all items have been removed from the drum Items left in the drum could discolour other items in the next wash or become discoloured themselves Check the folds in the door seal for any ...

Page 22: ...ediately after the end of the programme To start the final spin The washing machine will display the maximum spin speed possible You can select a spin speed lower than this Start the final spin by pressing the Start Stop button To end the programme Press the Door button The water will drain away Press the Door button again to open the door To omit rinse and interim spin and the final spin No Selec...

Page 23: ...kg Use for Synthetic mixed fibre and easy care cotton If fabrics have a high proportion of man made fibres it is advisable to programme the machine for Gentle action Note Reduce the spin speed for fabric which creases easily Cottons r s Max load 7 0 kg Use for Normally soiled cotton garments Note These settings are the most efficient in terms of energy and water consumption for washing cottons Wit...

Page 24: ...iron garments that have hardly been worn or are only very lightly soiled Note The Short extra option will be activated automatically Woollens ac cold to 40 C Max load 2 0 kg Use for Machine washable or hand washable wool or wool blend fabrics If the care label does not specify a temperature wash using the cold setting Note Reduce the spin speed for items which crease easily Delicates 4321ac cold t...

Page 25: ...s serviettes and workwear Notes Reduce the spin speed for fabrics which crease easily The laundry which is to be starched should be washed but not treated with fabric conditioner You can achieve a particularly good rinse result with two rinses by activating the Water plus extra option For this the Extra rinse option of the Water plus programmable function must be activated see Programmable functio...

Page 26: ...X X X Minimum iron X X X X X Delicates X X X X Woollens Express 20 X1 X X Automatic plus X Dark garments Denim X X X X Intensive plus X X2 X Spin Separate rinse Starch X X1 The extra option is activated automatically as part of the programme but can be deselected X2 The extra option is activated automatically as part of the programme and cannot be deselected Extras 26 ...

Page 27: ... drying temperature q Normal temperature r Low temperature s Do not tumble dry Ironing The number of dots indicates the ironing temperature I Hot iron max sole plate temp approx 200 C H Medium hot iron max sole plate temp approx 150 C G Cool iron max sole plate temp approx 110 C Do not steam iron garments carrying this symbol J Do not iron Professional cleaning f Dry clean only The letters indicat...

Page 28: ...e sequence 28 Cottons d a 2 41 2 L L Minimum iron c e 2 33 L L Delicates e d e 3 L Woollens e f e 2 L L Express 20 d b d 1 33 L L Automatic plus abc e 2 33 L L Dark garments Denim b d 3 L Intensive plus a 2 41 2 L L Spin L Separate rinse Starch e 1 L Please see next page for description of the symbols ...

Page 29: ... into account The display shows the stage the programme has reached Special features in the programme sequences Anti crease At the end of the programme the drum continues to turn at intervals for up to 30 minutes to help prevent creasing Exception There is no anti crease phase in the Woollens programme The door can be opened and laundry removed at any time during the anti crease phase 1 A second r...

Page 30: ...he machine off with the _ button To continue with the same programme Switch the machine back on with the _ button Making changes to a programme After the start of a programme it is no longer possible to select a different programme Temperature It is possible to select a different temperature up to 5 minutes after the programme has started Press the Temperature button Spin speed It is possible to c...

Page 31: ...tage If you press the Door button when the above conditions are present the following will appear in the display Door locked Safety lock The safety lock prevents the machine from being opened and programmes from being cancelled during a wash programme To activate the safety lock Press and hold in the Start Stop button after the programme has started Stop or in 3 secs 0 Keep the Start Stop button p...

Page 32: ...ogical detergents on silk as the enzymes may damage the silk Instructions for use and recommended dosage amounts are given on the detergent packaging See Optional accessories at the end of this booklet for details of Miele branded care products including detergents and fabric conditioner Detergent 32 Universal detergent Detergent for coloureds Detergent for delicates Specialist detergent Proofing ...

Page 33: ...his container for the main wash and to compartment i for the pre wash 2 Use powder detergent Specialist detergent Detergent designed specifically for the wash programme or type of fabric Only use proofing agents containing fluorochemical compounds which are stated by the manufacturer as being suitable for use on membrane textiles Do not use proofing agents which contain paraffin Add proofing agent...

Page 34: ...hen purchasing detergent buy refill packs wherever possible This helps reduce the amount of waste packaging Water softener A water softener can be used to cut down on the use of detergents in hard water areas Dispense according to the amount specified on the packaging First add detergent and then the water softener Miele branded water softening tablets are available from the Miele Spare Parts Depa...

Page 35: ... and fabric conditioner channel regularly See Cleaning the detergent dispenser drawer Do not use powder starch formulations or viscous liquid starch in the compartment as it will clog up Adding fabric conditioner or starch separately Dispense in accordance with manufacturer s instructions on the packaging Dispense liquids into the compartment and powder or viscous formulations into the i compartme...

Page 36: ...l casing and fascia panel Clean the casing with a mild non abrasive cleaning agent or soap and water using a well wrung out cloth Wipe dry with a soft cloth The drum can be cleaned using a suitable proprietary stainless steel cleaning agent following the manufacturer s instructions on the packaging Do not use solvents abrasive cleaners glass cleaners or all purpose cleaning agents These might dama...

Page 37: ...tioner channel using a brush and warm water If starching frequently thoroughly clean the siphon the siphon tube and the fabric conditioner channel regularly A build up of starch will cause them to get clogged Cleaning the detergent dispenser drawer housing Use a bottle brush to remove detergent residues and limescale from the jets inside the detergent dispenser drawer housing Cleaning and care 37 ...

Page 38: ...om the recess Using pointed pliers take hold of plastic filter bar 2 remove the filter and clean it Put the filter and seal back in the reverse order and reconnect the hose Turn on the stopcock and check the connection is watertight If it leaks tighten the connection To clean the filter in the water inlet valve Using pliers carefully loosen the ribbed plastic nut on the inlet valve and unscrew Use...

Page 39: ...unauthorised work The programme does not start Problem Possible cause Remedy The display remains dark and the Start Stop button indicator light does not come on There is no power to the machine Check whether the mains plug is plugged in and switched on the fuse or circuit breaker has tripped You are asked to enter a code Access via a code has been activated Enter the code and confirm the entry Dea...

Page 40: ... is blocked or restricted Check whether the stopcock is opened properly the inlet hose is kinked the water pressure is too low The filter in the water inlet hose is dirty Clean the filter Waterproof fault The water protection system has reacted Close the stopcock Call the Service Department Technical fault There is a fault Start the programme again If the fault message appears again contact the Se...

Page 41: ...ct the Service Department Chk detergent Excessive foam has built up during washing Use less detergent next time and follow the manufacturer s instructions on dosage given on the packaging Hygiene info No programme using a temperature above 60 C has been run for a long time In order to prevent bacteria and unpleasant smells building up in the machine run a Cottons 75 C programme using powder deterg...

Page 42: ...tergent drawer The water pressure is too low Clean the water inlet filter Select Water plus Powder detergent used with water softeners can be sticky Add washing powder and then add the water softener Fabric conditioner is not completely dispensed or too much water remains in the compartment The siphon tube is not correctly positioned or is clogged up Clean the siphon see Cleaning and care Cleaning...

Page 43: ...cient amounts of detergent were used to break down the particles of grease in heavily soiled laundry Use more detergent Before washing the next load run a Cottons programme at 60 C or above with powder detergent but without a load White residues which look like powder detergent are seen on dark textiles after washing The detergent contained compounds zeolites to aid water softening which are not s...

Page 44: ...equence Safety lock Access via a code has been activated Deactivate the code as described in Programmable functions Code Power cut Open the drum door as described in the next section The door was not correctly engaged Press hard against the lock side of the drum door and then press the Door button There is still water in the drum and the machine is unable to drain Clean the drain filter and drain ...

Page 45: ...l be hot Danger of scalding Procedure for draining the machine Be careful not to release too much water at once If the flow of water is too strong some water can seep into the washing machine base and activate the water protection system float switch This will prevent the washing machine from functioning Place a suitable container under the access flap When draining water from the machine do not u...

Page 46: ...ilter is securely tightened Otherwise there is a risk of water leakage during use To avoid loss of detergent pour approx 2 litres of water into the detergent dispenser drawer after cleaning the drain filter Excess water will be pumped out automatically before the next wash programme Opening the drum door Always make sure that the drum is stationary before reaching into the machine to remove laundr...

Page 47: ... service technicians during servicing work for testing purposes and for updating the machine s programme data Guarantee For information on the appliance guarantee specific to your country please contact Miele See back cover for contact details In the U K your appliance is guaranteed for 2 years from the date of purchase However you must activate your cover by calling 0845 365 6640 or registering o...

Page 48: ...st 7 000 kPa bElectricity supply cable c f Flexible drain hose with detachable swivel elbow gDetergent dispenser drawer hControl panel iDrum door jAccess to drain filter drain pump and emergency release kFour height adjustable feet Installation and connection 48 ...

Page 49: ...supply cable cInlet hose tested to withstand pressure of at least 7 000 kPa dDrain hose eTransport clip for inlet and drain hoses fSafety cap for transit bars gTransport clip for inlet and drain hoses and for storing transit bars when not in use Installation and connection 49 ...

Page 50: ...r as this is usually the most stable part of the floor If the machine is installed on a raised plinth it has to be secured against slippage during spin using retaining clips available from the Miele Spare Parts Dept Otherwise there is the danger of the machine moving about and falling off the plinth Transporting the washing machine to its installation site To manoeuvre the machine out of its packi...

Page 51: ... Using the spanner supplied turn the left hand transit bar 90 then withdraw the transit bar Turn the right hand transit bar 90 then withdraw the transit bar Installation and connection 51 ...

Page 52: ...ck of the washing machine Make sure that the top catch is located above the holder The machine must not be moved without the transit bars in place Store them as shown or keep them in a safe place for future use They must be re fitted if the machine is to be moved again e g when moving house Re fitting the transit bars Re fitting is carried out by reversing the procedure Installation and connection...

Page 53: ...the machine is delivered Using the spanner supplied turn counternut 2 in a clockwise direction Then turn counternut 2 together with foot 1 to unscrew Use a spirit level to check the machine is standing level Hold foot 1 securely with a pipe wrench Turn counternut 2 again using the spanner supplied until it sits firmly up against the housing All four counternuts must be firmly up against the housin...

Page 54: ...e stacked with the washing machine A WTV stacking kit is necessary which can be purchased from your Dealer the Miele Spare Parts Department or via the internet on www miele shop com Please note a Safety distance to wall at least 2 cm b Height Stacking kit with pull out shelf approx 172 cm Stacking kit without pull out shelf approx 170 cm c Depth of the washer dryer stack approx 65 cm Installation ...

Page 55: ...chine housing Sump Any leaking water is collected in a sump in the base of the machine A float switches off the safety valves preventing any more water flowing into the machine and water in the suds container is pumped away Overflow protection This prevents the washing machine taking in too much water If the water level exceeds a certain level the drain pump switches in and pumps the excess water ...

Page 56: ... be fitted by a qualified plumber The connection point is subject to mains water pressure Turn on the stopcock slowly and check for leaks Correct the position of the washer and union if appropriate The washing machine is not suitable for connection to a hot water supply Maintenance and care Only use a genuine Miele hose should you ever need a replacement or extension These are tested to withstand ...

Page 57: ... the Miele Spare Parts Department or your Miele Dealer Drain hose connection 1 Direct into a sink or basin Please note the following Hook the hose over the edge and secure Make sure that the water can drain away freely without hindrance Otherwise there is a risk of water overflowing or of some of the drained water being sucked back into the machine 2 Connected securely to a plastic drain pipe with...

Page 58: ...e machine with a suitable residual current device RCD Contact a qualified electrician for advice Do not connect via an extension lead Extension leads do not guarantee the required safety of the appliance e g danger of overheating Non rewireable plugs BS 1363 The fuse cover must be refitted when changing the fuse and if the fuse cover is lost the plug must not be used until a suitable replacement i...

Page 59: ...kg 0 50 50 1 h 41 min 30 Delicates 30 C 2 0 kg 0 38 69 56 min Woollens 30 C 2 0 kg 0 23 39 39 min Express 20 40 C 3 5 kg 0 32 30 20 min Automatic plus 40 C 5 0 kg 0 52 62 1 h 29 min Notes for test institutes The test programme conforms to EN 60456 and the energy label with Directive 1061 2010 Consumption data can vary from the nominal values given depending on water pressure water hardness water i...

Page 60: ...e data plate Consumption data See Consumption data Minimum water flow pressure 100 kPa 1 bar Maximum water flow pressure 1000 kPa 10 bar Inlet hose length 1 60 m Drain hose length 1 50 m Mains connection cable length 1 60 m Delivery head max 1 00 m Maximum drainage length 5 00 m LEDs Class 1 Test certificates awarded See data plate Power consumption when switched off 0 25 W Power consumption when ...

Page 61: ... programmable function you require appears in the display EPress the Start Stop button to confirm your selection To alter a programmable function You can see the different options available for a programmable function by turning the programme selector The option which is currently set will have a tick L beside it FTurn the programme selector until the option you want appears in the display GPress ...

Page 62: ... for garments with a single bar under the care label and for articles which feel too hard after they have been dried Gentle action can be activated for the Cottons and the Minimum iron programmes The washing machine is delivered with the Gentle action setting deactivated Suds cooling When this is activated additional water flows into the drum at the end of the main wash to cool the suds down Hot s...

Page 63: ...cess until all three numbers have been entered 1 2 5 Press the Start Stop button The following will appear in the display Code activated Once the machine is switched off it can only be used again if the code is entered To use the washing machine when the code is activated When the machine is switched on again the display will request the code Enter code 125 as described above and confirm the entry...

Page 64: ...sounds at maximum volume Loud at the end of a programme or when Rinse hold is reached Keypad tone An audible tone sounds each time a button is pressed The machine is delivered with the keypad tone deactivated Brightness There are ten different display brightness settings The bar chart shows you the setting The machine is delivered with the display brightness on setting 5 This will change as soon a...

Page 65: ...ivered with this option selected The standby function is switched off The display will remain visible during a programme Memory The washing machine will store the most recently selected settings programme temperature spin speed and any extra options in memory once the programme has started These settings will appear in the display the next time the machine is switched on The machine is delivered w...

Page 66: ... Miele Customer Contact Centre see back cover for contact details CareCollection Miele specialist detergents Outdoor wear This specialist detergent will clean your water repellent outerwear with care Sportswear The Miele Sportswear detergent is designed to clean sportswear and remove odours whilst taking care of the special microfibres used in these garments Down Items This special purpose deterge...

Page 67: ...s effective stain removal even at low temperatures while helping to prevent colours fading Liquid detergent For Delicates This liquid detergent is ideal for the gentle treatment of delicate fabrics such as wool and silk Its special formulation cleans effectively at temperatures as low as 20 C while protecting the colour of your delicate garments Fabric conditioner The Miele fabric conditioner will...

Page 68: ...Alteration rights reserved 4212 W 1914 M Nr 09 492 700 00 ...

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