Miele W 1901 WPS Operating Instructions Manual Download Page 46

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One of the following fault messages appears in the display

Fault message

Possible cause

Remedy

Fault

Water intake

Open stopcock

The water inlet is
blocked or
restricted.

Check whether

– the stopcock is

opened properly.

– the inlet hose is kinked.

– the water pressure is

too low.

Fault

Check drainage

system

– The water outlet is

blocked or
restricted.

– The drain hose

has been fixed
too high.

– Clean the drain filter

and the drain pump.

– The maximum delivery

head is 1 m.

Waterproof system

activated

Close the stopcock

The water protection
system has reacted.

– Close the stopcock.

– Call the Service

Department.

;

Technical fault xxx

Call Service

There is a fault.

Start the programme
again.
If the fault message
appears again, contact
the Service Department.

To switch off the fault message: Switch the machine off with the

button.

Problem solving guide

Summary of Contents for W 1901 WPS

Page 1: ...structions for Washing machine W 1901 WPS To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time M Nr 09 330 410 en GB ...

Page 2: ...d machine Electrical and electronic machines often contain materials which if handled or disposed of incorrectly could be potentially hazardous to human health and to the environment They are however essential for the correct functioning of your machine Please do not therefore dispose of it with your household waste Please dispose of it at your local community waste collection recycling centre or ...

Page 3: ...25 Stains 4 25 Short 25 Further extras 4 25 The following extra options can be selected in addition to the programme 27 Spin 28 Final spin speed 28 Rinse and interim spin 28 To omit the final spin Rinse hold 28 To omit rinse and interim spin and the final spin No spin 28 Programme chart 29 Garment care label symbols 33 Programme sequence 34 Changing the programme sequence 36 Cancelling a programme...

Page 4: ...ia panel 42 Cleaning the detergent dispenser drawer 42 Cleaning the filter in the water inlet 44 Problem solving guide 45 The programme does not start 45 One of the following fault messages appears in the display 46 The following fault messages appear in the display at the end of the programme47 General problems 48 An unsatisfactory wash result 49 The door will not open 50 Opening the drum door in...

Page 5: ...y 62 Connection to the drainage system 64 Electrical connection U K 65 Consumption data 66 Notes for test institutes 66 Technical data 67 Settings menu 68 To open the Settings menu 68 To select a setting 68 To close the Settings menu 68 Language 68 Buzzer 68 Time 69 Gentle action 69 Longer pre wash Cottons 69 Suds cooling 69 Lock code 70 Temperature unit 70 Keypad tone 70 Brightness 70 Contrast 70...

Page 6: ...It is intended for use in domestic households and in similar working and residential environments The washing machine is not intended for outdoor use It must only be used as a domestic appliance to wash items which are specified by the manufacturer as being washable on the care label Any other usage is not supported by the manufacturer and could be dangerous Miele cannot be held liable for damage ...

Page 7: ...en under 8 years of age must be kept away from the machine unless they are constantly supervised The washing machine is not a toy To prevent the risk of injury do not allow children to play with it or near it or to play with the controls For machines with a porthole door remember that the porthole glass will be hot when washing at high temperatures Do not let children touch it Warning and Safety i...

Page 8: ...this basic safety requirement is observed and regularly tested and where there is any doubt the household wiring system should be inspected by a qualified electrician The manufacturer cannot be held liable for the consequences of an inadequate earthing system e g electric shock Do not connect the washing machine to the mains electricity supply by an extension lead Extension leads do not guarantee ...

Page 9: ...d the following conditions have been met the machine is correctly plumbed in and connected to the electricity supply if a fault has been identified the machine must be examined by a competent person before further use and repaired if necessary In areas which may be subject to infestation by cockroaches or other vermin pay particular attention to keeping the machine and its surroundings in a clean ...

Page 10: ...iture or appliances Turn off the stopcock if the machine is to be left for any length of time e g holiday especially if there is no floor drain gully in the immediate vicinity Flooding danger If hooking the drain hose into a wash basin check that the water can drain off quickly enough to prevent the sink from overflowing Make sure the drain hose is secure so that the force of the water flowing out...

Page 11: ...d create toxic fumes Such agents also pose a fire and explosion hazard Do not use solvent based cleaning agents e g those containing benzine to clean the outside surfaces of this machine They can cause damage to plastic surfaces Only use dyes specified by the manufacturer as being suitable for use in a domestic washing machine Always observe the manufacturer s instructions carefully Colour run and...

Page 12: ...ssly approved by Miele If other parts are used guarantee performance and product liability claims will be invalidated Miele cannot be held liable for damage caused by non compliance with these Warning and Safety instructions Warning and Safety instructions 12 ...

Page 13: ...art time of a programme eExtra option buttons Various extra options can be added to the washing programmes fProgramme selector For selecting a programme The indicator light next to the selected programme will come on The programme selector can be turned clockwise or anti clockwise gDoor button Opens the machine door hK Button For switching the washing machine on and off To save energy the washing ...

Page 14: ...ion If a value is selected there will be a tick 9 next to it Further extras 9 Water plus 8 Extra quiet Press the X or Y button to scroll down or up the options in the display Press the OK button to select the highlighted value You can now select the next value if you wish Single option selection Here one of the values is always selected A tick will appear next to the one currently selected The oth...

Page 15: ...kages Additional programme packages containing a number of individual programmes are available for downloading into your machine These have to be downloaded by a Miele service engineer The following programme packages can be downloaded into your machine if they were not supplied with your machine ex works depending on model Eco Home Home XL Hygiene kids Medic Nursery Sport leisure The new programm...

Page 16: ...imum use of the detergent Press the K button If the washing machine is being switched on for the first time the welcome screen will appear briefly The welcome screen will appear in the display every time the machine is switched on until a programme lasting longer than 1 hour has been completed The display for setting the language will then appear Set the language You will be asked to select the la...

Page 17: ...nsport bars if this has not already been done by your fitter press the OK button Run your first programme Your machine is now ready for the first wash programme to be run Cottons 60 C 1400 rpm Duration 2 59 h The Cottons programme will be selected automatically Open the stopcock Press the Start Stop button At the end of the programme switch the machine off The washing machine is now ready for use ...

Page 18: ...ene Info message appears in the display Detergent Do not exceed the amounts of detergent recommended by the manufacturer on the packaging Adjust the dosage to the degree of soiling of the laundry Reduce the amount of detergent with smaller loads approx 1 3 less than the amount recommended can be used when washing a half load Choosing the correct Extra option Short Soak Pre wash Select A wash progr...

Page 19: ...the cleaning agent is rinsed off before washing the garment in the machine Do not use solvent based cleaning agents in or on this machine Sort the laundry by colour and by care label Most garments have a textile care label in the collar or side seam Dark textiles often contain excess dye and should be washed separately several times before being included in a mixed load Always wash whites and colo...

Page 20: ...t use of energy and water is achieved when a full load is washed However do not overload as this causes creases and reduces cleaning efficiency Make sure that items do not get caught between the drum door and the seal Shut the door with a gentle swing DSelect a programme Using the programme selector Turn the programme selector clockwise or anti clockwise to the required programme The programme ind...

Page 21: ...down the menu When the programme you want shows in the display confirm your selection by pressing the OK button ESelect a temperature spin speed If required you can change the suggested temperature and or spin speed within a given range Cottons 60 C 1400 rpm Duration 2 59 h Press the Y or X button to alter the temperature By pressing the OK button you switch to changing the spin speed and back aga...

Page 22: ... be set to have a finish time up to 24 hours later Press the Delay start button Delay start 10 02 Start time 10 02 Finish time 13 00 Press the X or Y button to alter the finish time The Start time will be calculated automatically The finish time can be set in 15 minute time delays With the first 15 minute delay the time will be adjusted to the next quarter of an hour The actual load size can only ...

Page 23: ... and poor wash rinse and spin results Higher water consumption an additional rinse cycle will automatically switch in A burden to the environment Pull out the detergent drawer and add detergent to the compartments as follows i Detergent for the pre wash Divide the total recommended amount as follows add 1 3 to compartment i and 2 3 to compartment j j Detergent for the main wash including Soak if s...

Page 24: ... after the programme has finished the following will appear alternately in the display Finished and Anti crease Press the Door button to open the drum door The machine will switch off automatically 15 minutes after the end of the anti crease phase You will need to press the K button to switch it back on again Unload the drum Check that all items have been removed from the drum Items left in the dr...

Page 25: ...iling with no visible staining The duration of the main wash is reduced Further extras 4 The Further extras sub menu will open in the display Press the Further extras 4 button again to come out of the Further extras sub menu Water plus The water level in the main wash and the rinses will be increased Extra quiet If using your washing machine during quiet periods you can reduce the noise levels eve...

Page 26: ...an now use the display to select the soak duration you require Soak duration 0 30 h min 0 00 6 00 h Use the X or Y button to select the soak duration you want and confirm it with the OK button To delete the soak duration Press the Further extras 4 button Further extras 9 Soak 8 Rinse hold Press the X or Y button until Soak is highlighted and deselect it with the OK button Rinse hold The laundry wi...

Page 27: ... h S o a k R i n s e h o l d Cottons Minimum iron Delicates Woollens Express 20 1 Shirts Denim Automatic plus Spin Maintenance programme Dark garments Down filled items Outerwear Proofing Separate rinse Starch 1 This extra option is activated automatically but can be deselected 2 This extra option is activated automatically and cannot be deselected Extra options 27 ...

Page 28: ...se hold option To start the final spin and end the programme Each programme has a preset optimum spin speed You can alter this spin speed if you wish Press the Start Stop button to start the final spin To end the programme without the final spin Press the Door button The water will drain away Press the Door button again to open the door To omit rinse and interim spin and the final spin No spin Sel...

Page 29: ... Use for Synthetic mixed fibre and easy care cotton If fabrics have a high proportion of man made fibres it is advisable to programme the machine for Gentle action Note Reduce the spin speed for fabrics which crease easily Cottons Eco60 Eco40 Max load 7 0 kg Use for Normally soiled cotton garments Note These settings are the most efficient in terms of energy and water consumption for washing cotto...

Page 30: ...tly soiled Note The Short extra option will be activated automatically Woollens ac cold to 40 C Max load 2 0 kg Use for Machine washable or hand washable wool or wool blend fabrics If the care label does not specify a temperature wash using the cold setting Note Reduce the spin speed for items which crease easily Delicates 4321ac cold to 60 C Max load 2 5 kg Use for Delicate garments made from syn...

Page 31: ...tes Optimum results can be achieved by using Miele machine cleaner Alternatively a universal powder detergent can be used Dispense the machine cleaner or universal powder via the detergent compartment Do not load any laundry The drum must be empty for the maintenance programme Spin Notes To drain only Select No No spin Make sure you select the appropriate spin speed Automatic plus 7621 cold to 40 ...

Page 32: ...g handwashed items Note Reduce the spin speed for fabrics which crease easily Starch Max load 7 0 kg Use for Starching table cloths serviettes and workwear Notes Reduce the spin speed for fabrics which crease easily The laundry should be washed but not treated with fabric conditioner Outerwear cold to 40 C Max load 2 5 kg Use for Outerwear made from membrane fabrics such as Gore Tex SYMPATEX WINDS...

Page 33: ... drying temperature q Normal temperature r Low temperature s Do not tumble dry Ironing The number of dots indicates the ironing temperature I Hot iron max sole plate temp approx 200 C H Medium hot iron max sole plate temp approx 150 C G Cool iron max sole plate temp approx 110 C Do not steam iron garments carrying this symbol J Do not iron Professional cleaning f Dry clean only The letters indicat...

Page 34: ...ron c e 2 33 L L Delicates e d e 3 L Woollens e f e 2 L L Express 20 d b d 1 33 L L Automatic plus abc e 2 33 L L Dark garments b d 3 43 L L Maintenance prog a e 2 Spin L Outerwear e d e 3 L4 L Please see next page for description of the symbols Shirts e c e 2 L Denim c e 3 L Down filled items5 d e 3 L Proofing d L Separate rinse e 2 L Starch c L ...

Page 35: ...inues to turn at intervals for up to 30 minutes to help prevent creasing Exception There is no anti crease phase in the Woollens programme The door can be opened and laundry removed at any time during the anti crease phase 1 A second rinse is carried out when a temperature of 60 C to 90 C has been selected A third rinse is carried out when a temperature below 60 C is selected 2 An additional rinse...

Page 36: ...chine off with the K button To continue with the same programme Switch the machine back on again with the K button Making changes to a programme Programme After the start of a programme it is no longer possible to select a different programme Temperature It is possible to select a different temperature up to 5 minutes after the programme has started Spin speed It is possible to change the spin spe...

Page 37: ...tage If you press the Door button when the above conditions are present the following will appear in the display Door locked Safety lock The safety lock prevents the machine from being opened or the programme cancelled during a wash programme To activate the safety lock Press the Start Stop button in after the programme has started Options Activate safety lock Back Press the X button until Activat...

Page 38: ...tablets for smaller loads Some tablets do not dissolve as rapidly as others and may not be suitable for programmes with short durations Do not use biological detergents on silk as the enzymes may damage the silk Instructions for use and recommended dosage amounts are given on the detergent packaging See Optional accessories at the end of this booklet for details of Miele branded care products incl...

Page 39: ...m the Miele Spare Parts Department which sits in the main wash compartment j Add liquid detergent to this container for the main wash and to compartment i for the pre wash 2 Use powder detergent Specialist detergent Detergent designed specifically for the wash programme or type of fabric Only use proofing agents containing fluorochemical compounds which are stated by the manufacturer as being suit...

Page 40: ...urchasing detergent buy refill packs whenever possible This helps reduce the amount of waste packaging Water softeners A water softener can be used to cut down on the use of detergents in hard water areas Dispense according to the amount specified on the packaging First add detergent and then the water softener Miele branded water softening tablets are available from the Miele Spare Parts Departme...

Page 41: ...larly See Cleaning the detergent dispenser drawer Do not use powder starch formulations or viscous liquid starch in the compartment as it will clog up Adding fabric conditioner or starch separately Dispense in accordance with manufacturer s instructions on the packaging Dispense liquids into the compartment and powder or viscous formulations into the i compartment Turn the programme selector to Fu...

Page 42: ...panel Clean the casing using a Miele E cloth or with a mild non abrasive cleaning agent or soap and water using a well wrung out cloth Wipe dry with a soft cloth The drum can be cleaned using a suitable proprietary stainless steel cleaning agent following the manufacturer s instructions on the packaging Do not use solvents abrasive cleaners glass cleaners or multi purpose cleaning agents These cou...

Page 43: ...er channel using a brush and hot water If starching frequently thoroughly clean the siphon the siphon tube and the fabric conditioner channel regularly A build up of liquid starch will cause them to get clogged Cleaning the detergent dispenser drawer housing Use a bottle brush to remove detergent residues and limescale from the jets inside the detergent dispenser drawer housing Cleaning and care 4...

Page 44: ...urn off the stopcock Unscrew the threaded union connecting the free end of the inlet hose to the stopcock Remove the rubber seal 1 from the recess Using pointed pliers take hold of the plastic filter bar 2 and remove Clean the plastic filter Put the filter and seal back in the reverse order and reconnect the hose Turn on the stopcock and check the connection is watertight If water drips out tighte...

Page 45: ...unauthorised work The programme does not start Problem Possible cause Remedy The display remains dark and the Start Stop button indicator light does not come on There is no power to the machine Check whether the mains plug is plugged in and switched on the fuse or circuit breaker has tripped You are asked to enter a code Access via a code has been activated Enter the code and confirm the entry Dea...

Page 46: ...et is blocked or restricted The drain hose has been fixed too high Clean the drain filter and the drain pump The maximum delivery head is 1 m L Waterproof system activated Close the stopcock The water protection system has reacted Close the stopcock Call the Service Department Technical fault xxx Call Service There is a fault Start the programme again If the fault message appears again contact the...

Page 47: ...ow the instructions on the manufacturer s packaging and also take the degree of soiling of the laundry into account Hygiene information A programme using a temperature above 60 C has not been run for a long time In order to prevent bacteria and unpleasant smells building up in the machine run the Maintenance programme programme using Miele machine cleaner or a universal powder detergent Problem so...

Page 48: ...ue in the detergent drawer The water pressure is too low Clean the water inlet filter Select Water plus Powder detergent used with water softeners can be sticky Add washing powder and then add the water softener Fabric conditioner is not completely dispensed or too much water remains in the compartment The siphon tube is not correctly positioned or is clogged up Clean the siphon see Cleaning and c...

Page 49: ...y soiled laundry Use more detergent Before the next wash run the Maintenance programme using Miele machine cleaner or a universal powder detergent White residues which look like powder detergent are seen on dark textiles after washing The detergent contained compounds zeolites to aid water softening which are not soluble in water They have ended up on the laundry Try and brush off the residues wit...

Page 50: ...ety lock Access via a code has been activated Deactivate the code as described in Settings menu Power cut Open the drum door as described in the next section The door was not correctly engaged Press hard against the lock side of the drum door and then press the Door button There is still water in the drum and the machine is unable to drain Clean the drain filter and drain pump as described in the ...

Page 51: ...l be hot Danger of scalding Procedure for draining the machine Be careful not to release too much water at once If the flow of water is too strong some water can seep into the washing machine base and activate the water protection system float switch This will prevent the washing machine from functioning Place a suitable container under the access flap When draining water from the machine do not u...

Page 52: ...ilter is securely tightened Otherwise there is a risk of water leakage during use To avoid loss of detergent pour approx 2 litres of water into the detergent dispenser drawer after cleaning the drain filter Excess water will be pumped out automatically before the next wash programme Opening the drum door Always make sure that the drum is stationary before reaching into the machine to remove laundr...

Page 53: ... service technicians during servicing work for testing purposes and for updating the machine s programme data Guarantee For information on the appliance guarantee specific to your country please contact Miele See back cover for contact details In the U K your appliance is guaranteed for 2 years from the date of purchase However you must activate your cover by calling 0845 365 6640 or registering o...

Page 54: ...able c f Flexible drain hose with detachable swivel elbow gDetergent dispenser drawer hControl panel iDrum door jAccess to drain filter drain pump and emergency release kHandle recesses for moving the machine lFour height adjustable feet Installation and connection 54 ...

Page 55: ... bElectricity supply cable cInlet hose with Waterproof system dDrain hose eTransport clip for inlet and drain hoses fSafety cap for transit bars gTransport clip for inlet and drain hoses and for storing transit bars when not in use Installation and connection 55 ...

Page 56: ...r as this is usually the most stable part of the floor If the machine is installed on a raised plinth it has to be secured against slippage during spin using retaining clips available from the Miele Spare Parts Dept Otherwise there is the danger of the machine moving about and falling off the plinth Transporting the washing machine to its installation site To manoeuvre the machine out of its packi...

Page 57: ... Using the spanner supplied turn the left hand transit bar 90 then withdraw the transit bar Turn the right hand transit bar 90 then withdraw the transit bar Installation and connection 57 ...

Page 58: ...ck of the washing machine Make sure that the top catch is located above the holder The machine must not be moved without the transit bars in place Store them as shown or keep them in a safe place for future use They must be re fitted if the machine is to be moved again e g when moving house Re fitting the transit bars Re fitting is carried out by reversing the procedure Installation and connection...

Page 59: ...the machine is delivered Using the spanner supplied turn counternut 2 in a clockwise direction Then turn counternut 2 together with foot 1 to unscrew Use a spirit level to check the machine is standing level Hold foot 1 securely with a pipe wrench Turn counternut 2 again using the spanner supplied until it sits firmly up against the housing All four counternuts must be firmly up against the housin...

Page 60: ...e stacked with the washing machine A WTV stacking kit is necessary which can be purchased from your Dealer the Miele Spare Parts Department or via the internet on www miele shop com Please note a Safety distance to wall at least 2 cm b Height Stacking kit with pull out shelf approx 172 cm Stacking kit without pull out shelf approx 170 cm c Depth of the washer dryer stack approx 65 cm Installation ...

Page 61: ...his protective sleeve A float switches off the safety valve preventing any more water from flowing into the machine and water in the suds container is pumped away 2 Electronic unit and washing machine housing Sump Any leaking water is collected in a sump in the base of the machine A float switches off the safety valves preventing any more water from flowing into the machine and water in the suds c...

Page 62: ...n authorities do not require it to have a non return valve as the washing machine has been designed to comply with DIN regulations The machine is designed to operate with a flow pressure of between 100 and 1 000 kPa 1 10 bar If it is higher than 1 000 kPa it is essential to fit a pressure reducing valve Connection to the mains water supply should incorporate a mains stopcock with 3 4 thread The st...

Page 63: ...nlet valve the dirt filter in the water inlet valve connection must not be removed Extension hose A 1 5 metre long metal extension hose is available from your Miele dealer or the Miele Spare Parts Department as an optional extra This hose is tested to withstand pressures of up to 14 000 kPa and can be used as a flexible extension to the water supply N B Using this hose renders the Waterproof syste...

Page 64: ... the Miele Spare Parts Department or your Miele Dealer Drain hose connection 1 Direct into a sink or basin Please note the following Hook the hose over the edge and secure Make sure that the water can drain away freely without hindrance Otherwise there is a risk of water overflowing or of some of the drained water being sucked back into the machine 2 Connected securely to a plastic drain pipe with...

Page 65: ...e machine with a suitable residual current device RCD Contact a qualified electrician for advice Do not connect via an extension lead Extension leads do not guarantee the required safety of the appliance e g danger of overheating Non rewireable plugs BS 1363 The fuse cover must be refitted when changing the fuse and if the fuse cover is lost the plug must not be used until a suitable replacement i...

Page 66: ...3 5 kg 0 32 30 20 min Automatic plus 40 C 5 0 kg 0 52 62 1 h 29 min Notes for test institutes The test programme conforms to EN 60456 and the energy label with Directive 1061 2010 Consumption data can vary from the nominal values given depending on water pressure water hardness water inlet temperature room temperature type and volume of load fluctuations in the electricity supply and any extra opt...

Page 67: ...ee data plate Consumption data See Consumption data Minimum water flow pressure 100 kPa 1 bar Maximum water flow pressure 1000 kPa 10 bar Inlet hose length 1 60 m Drain hose length 1 50 m Mains connection cable length 1 60 m Delivery head max 1 00 m Maximum drainage length 5 00 m LEDs Class 1 Test certificates awarded See data plate Power consumption when switched off 0 25 W Power consumption when...

Page 68: ...5 seconds and the display will return to the programme menu automatically Language The display can be set to appear in one of several different languages You can change the language via the Language sub menu The flag after the word Language acts as a guide to prevent a language which will not be understood from being set A tick L will appear beside the language to show that it has been set Buzzer ...

Page 69: ...e Gentle action setting deactivated The option which is currently set will have a tick L beside it Longer pre wash Cottons The pre wash for the Cottons programme can be extended by 6 9 or 12 minutes The default setting for the pre wash is 25 minutes If you require a longer pre wash this time of 25 minutes can be extended The option which is currently set will have a tick L beside it Suds cooling W...

Page 70: ...5 as described above and confirm the entry The washing machine is now unlocked and ready for use To deactivate the code Proceed as for activating the code Temperature unit You can chose for the temperature to be displayed in C Celsius or F Fahrenheit The option which is currently set will have a tick L beside it Keypad tone An audible tone sounds each time a button is pressed The washing machine i...

Page 71: ...ption selected The standby function is deactivated The display will remain visible during a programme Memory If an extra option has been selected for a programme or the recommended temperature or spin speed has been altered the machine will store the changes in memory at the start of a programme When this programme is chosen again these settings will appear in the display The machine is delivered ...

Page 72: ... Miele Customer Contact Centre see back cover for contact details CareCollection Miele specialist detergents Outdoor wear This specialist detergent will clean your water repellent outerwear with care Sportswear The Miele Sportswear detergent is designed to clean sportswear and remove odours whilst taking care of the special microfibres used in these garments Down Items This special purpose deterge...

Page 73: ...s effective stain removal even at low temperatures while helping to prevent colours fading Liquid detergent For Delicates This liquid detergent is ideal for the gentle treatment of delicate fabrics such as wool and silk Its special formulation cleans effectively at temperatures as low as 20 C while protecting the colour of your delicate garments Fabric conditioner The Miele fabric conditioner will...

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Page 76: ...Alteration rights reserved 1712 W 1901 WPS M Nr 09 330 410 00 ...

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