background image

Opening the drum door during a
power failure or when the drain is
blocked

,

Pull the plug from the electrical

outlet before cleaning the washer!

^

Open the detergent dispenser
drawer and remove the tool.

^

Open the lint trap door.

If the drain is clogged there will be
water in the machine (max. 9.25 gal
[35 l]).

,

Make sure the machine is turned

off and the drum has stopped
turning. A moving drum is
dangerous.

^

Place a container under the drain
tube.

^

Open the drain filter until water runs
out, but do not take it out completely.

^

If the container becomes too full,
interrupt the water flow by tightening
the drain filter.

^

Discard the water and continue.

Frequently asked questions

37

Summary of Contents for TOUCHTRONIC W 4802

Page 1: ...Operating and Installation Instructions Washer W 4802 To prevent accidents and machine damage read these instructions before installation or use M Nr 07 459 540 en US ...

Page 2: ...n option 16 6 Add detergent 17 Detergents 19 Fabric after care 20 7 Start the program 21 8 Activate the Child Lock 21 9 Program end 22 Canceling a program 23 Interrupting a program 23 Changing a program 23 Adjusting the temperature 23 Adjusting the spin speed 23 Changing an option 23 Adding removing laundry during a wash program 24 Quick guide 27 Cleaning and care 27 Cleaning the exterior and cont...

Page 3: ... displayed at the end of a program 33 General problems with the washer 34 Unsatisfactory wash results 35 The drum door cannot be opened 36 After sales service 39 Installation instructions 41 Installation 42 Installation site 44 Removing the shipping struts 45 Leveling the washer 46 Plumbing 47 Electrical connection 50 Help protect our environment 51 Contents 3 ...

Page 4: ...he washing machine to wash items which are specified by the manufacturer to be machine washable on the fabric care label Any other applications may be dangerous Persons who lack physical sensory or mental abilities or experience with the appliance should not use it without supervision or instruction by a responsible person Children Do not allow children to play on or in the appliance Close supervi...

Page 5: ...ds do not guarantee the required safety of the appliance e g danger of overheating Faulty components must only be replaced with genuine Miele spare parts Installation repair and maintenance work should be performed by a Miele authorized service technician Work by unqualified persons could be dangerous and may void the warranty Do not repair or replace any part of the appliance or attempt any servi...

Page 6: ...t will eliminate the need to remove lime deposits However if heavy limescale does form on the washer select a descaling agent with corrosion protection Closely follow the instructions on the product package Do not wash articles that have been previously cleaned washed soaked or spotted with gasoline dry cleaning solvents or other flammable substances These articles give off vapors that could ignit...

Page 7: ...e spin speed ePC Indicator allows a service technician to check and update the wash programs fSTATUS indicators shows the current cycle of the wash program g Buzzer button turns the buzzer on and off h FAULT indicators indicate errors and shows the activated Child Lock i Start button starts the selected wash program jPause Hold to cancel button pauses or cancels a program Guide to the washer 7 ...

Page 8: ...ater in the drum from this process Running a spin cycle before the first use is not possible for safety reasons To activate the spin cycle a wash program must be run without laundry and without detergent Turn on the water supply The washer is ready for the first use The Normal program indicator lights Press the Start button Once the program has finished the first use is complete Before using for t...

Page 9: ...ed amount of detergent Bear in mind the soiling degree of the laundry Use less detergent for small loads Options selection Extended Heavy Soil Select for For light to normal soiled items without stains use a wash program without an option For normal to heavily soiled items with stains wash with the Extended option For heavily soiled items use a wash program with the Heavy Soil option and Extended ...

Page 10: ...manufacturer Most garments have a fabric care label in the collar or side seam Sort the laundry by care label and color General tips Dark fabrics often bleed the first few times they are washed They should be washed separately several times before being included in a mixed load Curtains Remove any lead weights or strips before washing Loose bra underwires should be removed or sewn in place before ...

Page 11: ...st results wash mixed loads of small and large items This will improve washing effectiveness and help distribute the load evenly Close the drum door To prevent damage make sure that there is no clothing caught between the drum door and the seal Close the drum door Using the washer 11 ...

Page 12: ...m indicator lights 4 Select a temperature and final spin speed The preselected temperature and or spin speed can be adjusted if the program allows for it See the Program Guide Press the TEMP and SPIN button until the indicator of the desired setting lights Using the washer 12 ...

Page 13: ...e from synthetics mixed fabrics or wrinkle free cottons Very warm I Max Warm H High Cold G No Heat Sanitize Options Extended Heavy Soil Sensitive Buzzer Sanitize E Max Items which have come in contact with the skin or have special hygienic requirements Hot D High Extra White Options Extended Heavy Soil Sensitive Buzzer Hot D Max For white items without special hygienic requirements Very warm C Hig...

Page 14: ...d No Spin Sturdy Options Extended Heavy Soil Sensitive Buzzer Warm High All items made from denim Before washing denim items turn them inside out Cold Med No Heat Slow Custom Options Extended Heavy Soil Sensitive Buzzer Sanitize E Max All options freely selectable for Sanitize and Normal items Hot D High Sanitize C Med Warm B Slow Cold A Hold No Heat No Spin Clean Machine Options Buzzer Sanitize M...

Page 15: ...final spin speed will also reduce the rinse spin speeds Hold Select Hold The laundry is not spun and remains soaking in water This will prevent wrinkles if the laundry is not removed immediately at the end of the wash program Selecting Starting the final spin The washer is set by default to the maximum spin speed of the wash program You can select a lower spin speed Press Start to start the final ...

Page 16: ...r laundry with normal to heavy soiling or stains The main wash cycle time for the wash program will be extended Heavy Soil For heavily soiled laundry For stubborn stains which are dried on A pre wash takes place and the wash time for the main wash is extended Sensitive An additional final rinse that washes away detergent residue and scents Buzzer A buzzer sounds the end of the wash program or afte...

Page 17: ... stains Heavy soiling Very visible soiling or stains Use the Heavy soil function and add detergent in the Heavy soil compartment as described Too little detergent may cause Ineffective cleaning of laundry fabrics may become gray and stiff over time Grease stains on the laundry Hard water deposits on the heating element Too much detergent may cause Over sudsing with minimal drum movement poor wash ...

Page 18: ...avy Soil Detergent for the pre wash Bleach Bleach used as described by the manufacturer placed in the bleach compartment Softener Fabric softener or liquid starch Add detergent to the Main Wash compartment at the beginning of each wash program Only add detergent 1 4 total recommended amount to the Heavy Soil compartment if the Heavy Soil option was selected Close the detergent drawer Using the was...

Page 19: ...ric Softener Normal X X X X Wrinkle free X X X X Sanitize X X X Extra White X X X Delicates X X X X Woolens X Express1 X X X Sturdy1 X X X X X X Custom X X X X Clean Machine X 1 only liquid detergent Miele offers a variety of specialized laundry detergents and fabric softeners each uniquely designed to meet your individual laundry care needs For more information visit the Miele com web site Using ...

Page 20: ... during the final rinse A small amount of water will remain in the compartment at the end of the program If starching frequently clean the dispenser compartment and especially the siphon tube Bleach Pour bleach into the bleach compartment During the Main Wash the bleach will be automatically rinsed from the compartment and added to the cycle Dyes Dye removers The use of dyes in the washer is recom...

Page 21: ...off after the program starts If a program was started without detergent cancel the program first Add detergent then select and start a program again 8 Activate the Child Lock if desired The Child Lock prevents a program from being canceled Press the OPTIONS button until the FAULT indicator Child Lock lights Deactivate the Child Lock Press the OPTIONS button until the FAULT indicator Child Lock goe...

Page 22: ...ay be damaged e g shrink or discolor during the next wash cycle Check the folds of the door seal for any small articles which may have been trapped Close the drum door Activate the Child Lock for safety reasons Children animals or foreign objects may find their way into the drum Danger of injury and damage to the machine Using the washer 22 ...

Page 23: ...the program and unlocks the door Continue Tap the Start button Changing a program A program change is not possible after a program has started To change a program the program must be canceled first Adjusting the temperature The temperature can be changed up to 6 minutes after the program start Adjusting the spin speed The spin speed can be adjusted anytime until the beginning of the final spin Cha...

Page 24: ... the piece of laundry Close the drum door Press the Start button The program will continue automatically The drum door cannot be opened if the water temperature is greater than 130 F 55 C the water level is too high the program has reached the Final Spin The Child Lock function is activated Using the washer 24 ...

Page 25: ...25 ...

Page 26: ...26 ...

Page 27: ...Quick guide Remove this guide for easy reference Please read all instructions especially the Important Safety Instructions before using the washer ...

Page 28: ... door seal and clothing make sure no clothing is caught between the drum door and seal 3 Select a program Select the desired program The indicator of the selected program lights 4 Select a temperature and spin speed The preselected temperature and or spin speed can be adjusted if the program allows so Press the TEMP and SPIN button until the indicator of the desired setting lights Quick guide ...

Page 29: ...ap the flashing Start button 8 Activate the Child Lock Press the OPTIONS button until the FAULT indicator Child Lock lights Deactivate the Child Lock after the program has finished 9 Unload the laundry Open the drum door Remove the laundry Check the drum for any missed pieces of laundry Items inadvertently left in the washer may be damaged e g shrink or discolor during the next wash cycle Quick gu...

Page 30: ...Woolens X X X X X X X X Express X X X X X X X X X Sturdy X X X X X Custom X X X X X X X X X X X X Clean Machine X Options N o r m a l W r i n k l e f r e e S a n i t i z e E x t r a W h i t e D e l i c a t e s W o o l e n s E x p r e s s S t u r d y C u s t o m C l e a n M a c h i n e Extended X X X X X X X Heavy Soil X X X X X X Sensitive X X X X X X X Buzzer X X X X X X X X X The default setting...

Page 31: ...s abrasive cleaners glass or all purpose cleaners They will damage the surface Cleaning the drum To ensure that your machine remains clean and free of any soil build up or odors the washer comes equipped with a self cleaning program for the drum and water lines It is suggested to run this program approx once a month The program is done without laundry in the machine Load approx cup of bleach into ...

Page 32: ...e catch and remove the drawer from the washer Remove the bleach compartment to clean it Remove the lid from the bleach container and clean both parts thoroughly in warm water Re attach the lid Clean the Heavy Soil and Main Wash compartments with warm water Put the bleach container back in the Main Wash compartment Cleaning and care 28 ...

Page 33: ...e Clean the fabric softener channel with warm water and a brush Clean the siphon tube and fabric softener channel more often if you frequently use liquid starch Liquid starch tends to build up Cleaning the detergent drawer niche Use a bottle brush to remove any detergent residue and lime deposits from the jets inside the detergent drawer Slide the drawer back into place Cleaning and care 29 ...

Page 34: ...he valve by turning the connector counter clockwise using a wrench if necessary Remove the rubber seal 1 from the connector Using needle nose pliers grasp the plastic filter 2 and pull it out of the hose connector Clean the filter under running water and carefully remove any large particles Replace the filter and seal then reconnect the hose Slowly turn on the valve and check for leaks If water le...

Page 35: ...ce call by identifying issues you may encounter while operating the machine A wash program cannot be started Issue Possible cause Solution A PROGRAMS indicator does not light and the Start button does not flash The washer has no power Check to determine if the washer is plugged in the circuit breaker has been tripped Immediately after the program start the washer cancels the program The child entr...

Page 36: ... Intake lights The water intake is blocked Possible fault Check if the water supply is open all the way the inlet hose is kinked The FAULT indicators Intake and Drain light The waterproof system has activated Call Technical Service The STATUS indicators Pre Wash and Main Wash light There is a fault Start the program once more If the fault message appears again call Technical Service The buzzer sou...

Page 37: ...e FAULT indicator Drain lights The drain is blocked Clean the drain filter and the drain pump The FAULT indicator Intake lights The water intake is blocked Possible fault Check if the water supply is open all the way The FAULT indicator Over sudsing lights The machine has over sudsed Use less detergent in the next wash program and follow the recommended amount on the detergent packaging Frequently...

Page 38: ...ure is too low Clean the water inlet filter Powdered detergents used along with water softeners tend to clump Clean the detergent compartment In the future first load the detergent into the compartment followed by the water softener Some fabric softener remains behind in the compartment or there is too much water in the compartment The siphon tube is clogged or not positioned correctly Clean the s...

Page 39: ...on heavily soiled laundry The laundry was soiled with grease e g oils lotions etc Add more detergent to laundry with grease stains or use a liquid detergent Run the Sanitize program without laundry using liquid detergent to clean the washer before using it for laundry again There is white detergent residue on dark laundry The detergent has not completely dissolved because of hard water These resid...

Page 40: ...pter Using the washer Activate the Child Lock Power failure Open the door as described on the following page There is still water in the drum and the washer cannot drain the water Clean the drain filter and drain pump See Cleaning and Care Cleaning the drain pump and lint trap As a safeguard against scalding the drum door cannot be opened if the wash water temperature is over 130 F 55 C Frequently...

Page 41: ...rain is clogged there will be water in the machine max 9 25 gal 35 l Make sure the machine is turned off and the drum has stopped turning A moving drum is dangerous Place a container under the drain tube Open the drain filter until water runs out but do not take it out completely If the container becomes too full interrupt the water flow by tightening the drain filter Discard the water and continu...

Page 42: ...eturn the drain filter and tighten it into place If the drain filter is not securely tightened water will leak out when the machine is used Opening the drum door Make sure the machine is turned off and the drum has stopped turning A moving drum is dangerous Pull out the detergent drawer Insert a screw driver into the slot of the emergency opener and pull upwards The door will now open Frequently a...

Page 43: ...e Contract program gives you the assurance of knowing that your appliance investment is covered by 5 years of worry free ownership MieleCare is the only Extended Service Contract in the industry that guarantees repairs by a Miele Authorized Service Provider using genuine Miele parts Only genuine Miele parts installed by factory trained professionals can guarantee the safety reliability and longevi...

Page 44: ...40 ...

Page 45: ...Installation Instructions To prevent accidents and machine damage read these instructions before installation or use ...

Page 46: ...lue mark for cold water cPower cord d g Flexible drain hose with detachable swivel elbow drain options shown hControl panel iDetergent dispenser drawer and door opener in case of power failure jDrum door kAccess panel to lint trap and drain pump lFour height adjustable feet Installation 42 ...

Page 47: ... W LAN communication module c Rear access with grip for transport d Water intake hose cold water blue stripes e Water intake hose hot water red stripes f Drain hose g Shipping struts h Brackets for intake and drain hoses Installation 43 ...

Page 48: ... thick 28 x 31 71x78 cm wide plywood base Ideally the base should be large enough to span several joists and should be anchored to the joists and not just the floor boards If the machine is installed on a raised platform it must be secured with retaining clips available from your dealer or Miele If installed on a masonry or concrete base the base should have a 13 mm to 19 mm high rim This must be ...

Page 49: ...ether with the support plate Cover the two holes with the provided plugs Movement of the washer without the shipping struts in place should be kept to a minimum The struts must be reinstalled before the machine is moved The shipping struts should be stored in a safe place for future use Reinstall the struts by reversing the above procedure Installation 45 ...

Page 50: ... slip Loosen the locking ring 2 with the supplied wrench Unscrew each of the four feet as much as necessary by turning both the foot 1 and locking ring 2 to the left Remove the support and stand the machine on its feet Check that the machine stands level Repeat the above procedure until the machine stands level Once level hold the foot 1 immobile with a wrench At the same time turn the locking rin...

Page 51: ...uine Miele hose or with a hose able to withstand up to 145 psi 10 bar pressure The water valve connector must also be able to withstand 145 psi 10 bar The bolted connection is under water pressure Open the water supply slowly to check for leaks Adjust the rubber seal and the bolted connection if necessary To protect the inlet valve the two filters one at the pressure hose valve connection and one ...

Page 52: ...r only Turn on the valve s and check for leaks The water pressure must be within 15 145 psi 1 10 bar If the water pressure is greater that 145 psi 10 bar a pressure reducer must be installed If the water pressure is below 15 psi 1 bar there will not be enough water available for a complete fill The water intake hoses are equipped with screen filters Do not remove these filters except for cleaning ...

Page 53: ...ipe and secure it firmly 3 To a floor drain The machine is equipped with an air gap anti siphoning system so that no minimum drain height is required The machine drains using a pump with a maximum delivery height of 4 ft 1 2 m Make sure there are no kinks in the drain hose If necessary the drain hose may be extended to run a maximum of 16 ft 4 9 m as long as the 4 ft 1 2 m height is not exceeded H...

Page 54: ...CTIONS This installation should be performed by an experienced and qualified technician in accordance with local codes and regulations The washing machine is supplied with a 5 3 long 4 wire cord ending in a NEMA 14 30 P plug ready for connection to a 120 208 240 V 15 A 60 Hz AC power supply The proper outlet can be purchased from an electrical supply dealer or from the Miele Technical Service Depa...

Page 55: ...f children as they pose a danger of suffocation Disposal of an appliance Old appliances may contain materials that can be recycled Please contact your local recycling center about the possibility of recycling these materials Ensure that the appliance presents no danger to children while being stored for disposal Before discarding an appliance unplug it from the outlet cut off its power cord and re...

Page 56: ...Alteration rights reserved 2009 For the most updated manual see the Miele web site M Nr 07 459 540 01 ...

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