Problem solving guide
55
A fault message appears in the display
1)
Problem
Cause and remedy
Container empty
One of the external detergent containers is empty.
Refill the detergent container.
Container 1 empty
External detergent container 1 is almost empty.
The message can refer to containers 1 to 6.
Refill the detergent container.
Reset the container's early-warning counter (see
“Early-warning counter” under “Supervisor level”)
Hygiene info: run the
Maintenance hy-
giene programme, or
a programme of at
least 60°C
During the last wash, a wash programme with a tem-
perature below 60 °C or the
Drain/Spin
programme
was selected.
Start a programme with a minimum temperature of
60 °C or the
Maintenance wash hygiene
pro-
gramme.
Check hot water in-
let
The hot water supply is blocked or restricted.
Check whether the hot water stopcock has been
properly opened.
Check whether the inlet hose is kinked.
Align machine. Laun-
dry not properly spun
The selected spin speed was not reached during the
final spin due to excessive imbalance.
Check that the washing machine is level.
Start the spin cycle again.
Machine is leaking
The washing machine or drain valve is leaking.
Close the stopcock.
Call Miele Service.
1
The messages will appear at the end of the programme and when the washing
machine is switched on and must be acknowledged with the
OK
sensor control.
