Miele Platinum Plus Operating Instructions Manual Download Page 1

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Operating instructions
for Washing machine
W 3240

To avoid the risk of accidents or
damage to the machine it is

essential

to read these instructions

before it is installed and used for the
first time.

M.-Nr. 07 616 410

en - GB

Summary of Contents for Platinum Plus

Page 1: ...instructions for Washing machine W 3240 To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time M Nr 07 616 410 en GB ...

Page 2: ...old machine Electrical and electronic machines often contain materials which if handled or disposed of incorrectly could be potentially hazardous to human health and to the environment They are however essential for the correct functioning of your machine Please do not therefore dispose of it with your household waste Please dispose of it at your local community waste collection recycling centre o...

Page 3: ...ergent 13 Choosing the correct additional option Short Soak Pre wash 13 When drying with a tumble dryer 13 How to wash correctly 14 Additional options 19 Short 19 Pre wash 19 Soak 19 Water plus 19 Spinning 20 Final spin speed 20 Rinse and interim spin 20 To omit the final spin Rinse hold 20 To omit rinse and interim spin and the final spin 20 Programme chart 21 Programme sequence 23 Garment care l...

Page 4: ...tioner or starch separately 30 Colour run and dye removers dyes 30 Cleaning and care 31 External casing and fascia panel 31 Extra cleaning 31 Cleaning the detergent dispenser drawer 31 Cleaning the water inlet filters 33 Problem solving guide 34 The programme does not start 34 The wash programme stops and a fault indicator light comes on 35 A fault indicator light comes on but the wash programme c...

Page 5: ...lling the machine 48 Screwing out and adjusting the feet 48 Building under a continuous worktop in a kitchen run 49 Washer and Dryer stack 49 The Miele water protection system 50 Connection to the water supply 51 Connection to the drainage system 52 Electrical connection U K 53 Consumption data 54 Technical data 55 Programmable functions 57 Water plus system 57 Gentle action 58 Top up rinse for Co...

Page 6: ...s Any other applications may be dangerous Miele cannot be held liable for damage resulting from incorrect or improper use or operation This washing machine is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they are supervised whilst using it or have been shown how to use it by a person responsible f...

Page 7: ...pare parts Only when these parts are fitted can the safety standards of the machine be guaranteed Unauthorised repairs could result in unforeseen dangers for the user for which Miele cannot accept liability Repairs should only be undertaken by a Miele approved service technician Ensure current is not supplied to the machine until after maintenance or repair work has been carried out If the connect...

Page 8: ... is to be left for any length of time e g holiday especially if there is no floor drain gully in the immediate vicinity Flooding danger If hooking the drain hose into a wash basin check that the water can drain off quickly enough to prevent the sink from overflowing Make sure the drain hose is secure so that the force of the water flowing out of the hose does not dislodge it Take care to ensure th...

Page 9: ... contain sulphur compounds which can cause damage such as corrosion Do not use these products in this machine If liquid detergent comes into contact with the eyes rinse them thoroughly with lukewarm water imme diately If swallowed seek medical assistance immediately and retain the packaging or label for reference Those with skin problems or sensitive skin should avoid their skin coming into contac...

Page 10: ...f option not selected dIndicator lights for spin speed Rinse hold or Without spin eSpin button For selecting the final spin speed Rinse hold or Without spin fProgramme selector For selecting the wash programme and temperature for that programme The programme selector can be turned clockwise or anti clockwise gProgramme sequence indicator lights Show which section of the wash programme has been rea...

Page 11: ...e first 10 minutes the washing machine measures how much water is being absorbed by the laundry and uses this to calculate the load The programme duration may be longer or shorter depending on this absorbency rate Programmable functions The programmable functions can be used to tailor washing programmes to suit your individual requirements In programming mode the display will show the function sel...

Page 12: ... prepared for using for the first time To activate the spinning function you must run a wash programme without laundry and without detergent Using detergent could result in an excessive build up of foam This also activates the ball valve The ball valve prevents detergent escaping from the suds container into the sump during a wash programme thus making maximum use of the detergent Open the stopcoc...

Page 13: ...ion Soak instead of Pre wash If Soak is followed immediately by a main wash the same suds are used Detergent Do not exceed the amounts of detergent recommended by the manufacturer on the packaging Reduce the amount of detergent with smaller loads approx 1 3 less than the amount recommended can be used when washing a half load Choosing the correct additional option Short Soak Pre wash Select A wash...

Page 14: ...hat the cleaning agent is rinsed off before washing the garment in the machine Do not use solvent based cleaning agents in this machine Sort the laundry by colour and by care label Most garments have a textile care label in the collar or side seam Dark textiles often contain excess dye and should be washed separately several times before being included in a mixed load Always wash whites and colour...

Page 15: ...nly during spinning The most efficient use of energy and water is achieved when a full load is washed Do not overload as this causes creases and reduces cleaning efficiency Make sure that no garments are caught between the drum door and seal Shut the door with a gentle swing DSelect a programme Turn the programme selector to the required programme The estimated programme duration will then show in...

Page 16: ...utton to select the Water plus option Select the option you want Not all the additional options are suitable for every programme You can only select additional options which are compatible with the programme being used FSelect a spin speed Press the Spin button repeatedly until the indicator light for the spin speed you want comes on How to wash correctly 16 ...

Page 17: ...tation and poor wash rinse and spin results Higher water consumption an additional rinse cycle will automatically switch in A burden to the environment Pull out the detergent drawer and place detergent in the compartments as follows i Detergent for the pre wash divide the total recommended amount as follows add 1 3 to compartment i and 2 3 to compartment j j Detergent for the main wash including S...

Page 18: ...ramme has finished the Anti crease Finish indicator light will come on Press the Door button to open the drum door Remove the laundry Check that all items have been removed from the drum Items left in the drum could discolour other items in the next wash or become discoloured themselves Check the folds in the door seal for any small articles e g buttons which might be lodged there Press and releas...

Page 19: ... blood fats and oils cocoa A length of time of between 30 minutes and 2 hours can be programmed in 30 minute increments for the soak process The default setting is 2 hours To programme in a different soak period see Programmable functions Soak duration Water plus If you want to increase the water level for a wash process you can choose one of four settings for the Water plus button See Programmabl...

Page 20: ...e hold setting The laundry will not be spun and will remain suspended in the final rinse water This reduces creasing if the laundry is not going to be removed from the drum immediately after the end of the programme To start the final spin The Rinse hold indicator light above the Spin button will be lit up Use the Spin button to select the spin speed you want The final spin will then begin To end ...

Page 21: ...f synthetic fibres mixed fibres rayon and easy care cottons Curtains including net curtains specified as machine washable by the manufacturer Additional option Short or Pre wash or Soak Notes Dust in curtains usually makes using a programme with Pre wash advisable For curtains which crease easily reduce the spin speed or select Without spin Automatic 72 40 C Max load 3 5 kg Fabric Mixed loads of g...

Page 22: ...ax load 1 0 kg Fabric Silks and other handwashable fabrics with no wool content e g satin lace and silk Additional option Water plus Note Place socks tights bras etc in a washing bag Woollens ac cold to 40 C Max load 2 0 kg Fabric Machine washable or hand washable wool or wool blend fabrics If the care label does not specify a temperature wash using the cold setting Drain Spin Max load 6 0 kg Note...

Page 23: ...tomatic d a 2 32 L L Dark garments d a 3 L L Shirts a 2 L Denim a 3 L Express d a d 2 L L Silks d 2 L Woollens c 2 L L Drain Spin L Separate rinse Starch 1 L d Low water level Medium water level e High water level a Normal wash rhythm b Gentle action c Woollens d Silks See the following page for more information about the programme sequences Programme sequence 23 ...

Page 24: ... has reached Special features in the programme sequences Anti crease At the end of every programme with the exception of the Woollens programme the drum continues to turn at intervals for up to 30 minutes to help prevent creasing The door can be opened and laundry removed at any time during the anti crease phase 1 A second rinse is carried out when a temperature of 60 C to 95 C has been selected A...

Page 25: ...drying temperature q Normal temperature r Low temperature s Do not tumble dry Ironing The number of dots indicates the ironing temperature I Hot iron max sole plate temp approx 200 C H Medium hot iron max sole plate temp approx 150 C G Cool iron max sole plate temp approx 110 C Do not steam iron garments carrying this symbol J Do not iron Professional cleaning f Dry clean only The letters indicate...

Page 26: ...rrupting a programme Switch the machine off with the I On 0 Off button To continue with the same programme Switch the machine on with the I On 0 Off button Changing a programme After the start of a programme it is no longer possible to select a different programme Temperature It is possible to select a different temperature up to 6 minutes after the programme has started Spin speed It is possible ...

Page 27: ...not recognise any adjustment to the load For this reason if laundry is added or removed after the start of a programme the machine will always complete the programme cycle assuming a full load which can lead to an increase in the programme duration shown in the display The door cannot be opened if the suds temperature is above 55 C the water is above a certain level the programme has reached the F...

Page 28: ...thout a pre wash For programmes with a pre wash you will need to purchase a special container from the Miele Spare Parts department which sits in the main wash compartment j of the detergent dispenser drawer Add liquid detergent to this container for the main wash and to compartment i for the pre wash See Optional accessories at the end of this booklet for details of Miele branded care products in...

Page 29: ... of detergents in hard water areas Dispense according to the amount specified on the packaging First add detergent and then the water softener Miele branded water softening tablets are available from the Miele Spare Parts Department or via the internet on www miele shop com Use a quantity of detergent as for soft water Miele do not recommend connecting the machine to a household water softener Was...

Page 30: ...ular cleaning to remove any residual starch See Cleaning the detergent dispenser drawer Do not add powder starch formulations or viscous liquid starch to the compartment as it will clog up See below Adding fabric conditioner or starch separately Dispense in accordance with manufacturer s instructions on the packaging Add powder or viscose starch to compartment i Add the fabric conditioner or liqui...

Page 31: ...o not use solvents abrasive cleaners glass cleaners or all purpose cleaning agents These might damage plastic surfaces and other components because of the chemicals they contain Extra cleaning Carry out a hot wash 70 C or above with powder detergent approx every 6 weeks to help prevent deposits building up in the machine These can occur when washing is mainly done at low temperatures and can lead ...

Page 32: ...ace the siphon If starching frequently thoroughly clean the siphon and siphon tube regularly A build up of starch will cause them to get clogged Cleaning the detergent dispenser drawer housing Use a bottle brush to remove detergent residues and limescale from the jets inside the detergent dispenser drawer housing Cleaning and care 32 ...

Page 33: ...emove rubber seal 1 from the recess Using pointed pliers take hold of plastic filter bar 2 remove the filter and clean it Put the filter and seal back in the reverse order and reconnect the hose Turn on the stopcock and check the connection is watertight If it leaks tighten the connection To clean the filter in the water inlet valve Using pliers carefully loosen the ribbed plastic nut on the inlet...

Page 34: ...al and national safety regulations Repairs and other work by unqualified persons could be dangerous The manufacturer cannot be held liable for unauthorised work The programme does not start Problem Possible cause Remedy The Anti crease Finish indicator light is not on or the indicator light for the Start button is not flashing There is no power to the machine Check whether the mains plug is plugge...

Page 35: ...t flashes appears in the display The water inlet is blocked Open the stopcock The filter in the water inlet hose is dirty Clean the filter The Check inlet and Check drain lights are flashing appears in the display The water protection system has reacted Call the Service Department The Soak Pre wash or Rinses indicator light is flashing appears in the display There is a fault Start the programme ag...

Page 36: ... the filter The Excess detergent check light comes on Excessive foam has built up during washing Use less detergent next time and follow the manufacturer s instructions on dosage given on the packaging The Main wash indicator light is flashing There is a fault Start the programme again If the fault indicator occurs again contact the Service Department The Anti crease Finish indicator light is flas...

Page 37: ...ormal part of the operation There is a lot of detergent residue in the detergent drawer The water pressure is too low Clean the filter in the water inlet Select Water plus Powder detergent used with water softeners can be sticky Clean the detergent drawer Add washing powder and then add the water softener Fabric conditioner is not completely dispensed or too much water remains in the compartment T...

Page 38: ...s 95 C programme with powder detergent but without a load A stale smell is in the drum and on laundry Low temperature washing Before washing the next load run a Cottons 95 C programme with powder detergent but without a load White residues which look like powder detergent are seen on dark textiles after washing The detergent contained compounds zeolites to aid water softening which are not soluble...

Page 39: ...rum door as described in Opening the drum door in the event of a blocked drain outlet and or power failure The door was not correctly engaged Press hard against the lock side of the drum door and then press the Door button There is still water in the drum and the machine is unable to drain Clean the drain filter and the drain pump as described in the next section For safety reasons the drum door c...

Page 40: ...ter will be retained in the machine Caution if laundry has been washed at a high temperature water draining out of the machine will still be hot Danger of scalding Procedure for draining the machine Place a suitable container under the access flap When draining water from the machine do not unscrew the drain filter completely or take it right out Unscrew the drain filter lid until water runs out T...

Page 41: ... an obstruction should be removed Put the drain filter back in place and secure Make sure the drain filter is securely tightened Otherwise there is a risk of water leakage during use Opening the drum door Always make sure that the drum is stationary before reaching into the machine to remove laundry Reaching into a moving drum is extremely dangerous Pull the emergency release downwards see illustr...

Page 42: ...olved as described in these instructions Future updates PC The indicator light marked PC is the interface used by Miele service technicians during servicing work for testing purposes and for updating the machine s programme data Appliance guarantee Please see the guarantee card supplied with your machine Optional spare parts and accessories Optional spare parts and accessories for this washing mac...

Page 43: ...icity supply cable c f Flexible drain hose with detachable swivel elbow gControl panel hDetergent dispenser drawer iDrum door jAccess to drain filter drain pump and emergency release kHandle recesses for moving the machine lFour height adjustable feet Installation and connection 43 ...

Page 44: ...machine bElectricity supply cable cInlet hose tested to withstand pressure of at least 7 000 kPa dDrain hose eTransit bar covers fRestraining clip for inlet hose and drain hose gRestraining clips for transit bars when removed Installation and connection 44 ...

Page 45: ...he machine in a corner as this is usually the most stable part of the floor If the machine is installed on a raised plinth it has to be secured against slippage during spinning using retaining clips available from the Miele Spare Parts Dept Otherwise there is a danger of the machine moving about Installing the washing machine To manoeuvre the machine out of its packing case to its installation sit...

Page 46: ... Using the spanner supplied turn the left hand transit bar 90 then withdraw the transit bar Turn the right hand transit bar 90 then withdraw the transit bar Installation and connection 46 ...

Page 47: ...rs to the back of the washing machine Make sure that holes b are fitted over retainers a The washing machine must not be moved without the transit bars in place Store them as shown or keep them in a safe place for future use They must be re fitted if the machine is to be moved again e g when moving house Re fitting the transit bars Re fitting is carried out by reversing the procedure Installation ...

Page 48: ...the machine is delivered Using the spanner supplied turn counternut 2 in a clockwise direction Then turn counternut 2 together with foot 1 to unscrew Use a spirit level to check the machine is standing level Hold foot 1 securely with a pipe wrench Turn counternut 2 again using the spanner supplied until it sits firmly up against the housing All four counternuts must be firmly up against the housin...

Page 49: ...it is required Connections for electricity water and drainage should be installed in such a way that they remain accessible when the machine is in place Fitting instructions are supplied with the conversion kit All parts marked are available from your Dealer the Miele Spare Parts Department or via the internet at www miele shop com Washer and Dryer stack A Miele tumble dryer can be stacked with th...

Page 50: ... housing Sump Any leaking water is collected in a sump in the base of the machine A float switches off the safety valves preventing any more water flowing into the machine and water in the suds container is pumped away Overflow protection This prevents the washing machine taking in too much water If the water level exceeds a certain level the drain pump switches in and pumps the excess water away ...

Page 51: ...r The connection point is subject to mains water pressure Turn on the stopcock slowly and check for leaks Correct the position of the washer and union if appropriate The washing machine is not suitable for connection to a hot water supply and connection to a household water softener is not recommended Maintenance and care Only use a genuine Miele hose should you ever need a replacement or extensio...

Page 52: ... the Miele Spare Parts Department or your Miele Dealer Drain hose connection 1 Direct into a sink or basin Please note the following Hook the hose over the edge and secure Make sure that the water can drain away freely without hindrance Otherwise there is a risk of water overflowing or of some of the drained water being sucked back into the machine 2 Connected securely to a plastic drain pipe with...

Page 53: ...stall a suitable residual current device RCD Contact a qualified electrician for advice Do not connect via an extension lead Extension leads do not guarantee the required safety of the appliance e g danger of overheating Non rewireable plugs BS 1363 The fuse cover must be refitted when changing the fuse and if the fuse cover is lost the plug must not be used until a suitable replacement is obtaine...

Page 54: ...ments 40 C 3 0 kg 0 60 60 1 h 03 min 1 h 13 min Shirts 40 C 2 0 kg 0 50 45 56 min Denim 40 C 3 0 kg 0 50 52 53 min 1 h 00 min Express 40 C 3 0 kg 0 30 34 33 min Silks 30 C 1 0 kg 0 25 39 36 min Woollens 30 C 2 0 kg 0 23 39 40 min 1 EN 60456 test programme 2 Short programme for test institutes the Short additional option must be selected Consumption data can vary from the nominal values given depen...

Page 55: ...acity 6 kg dry laundry Voltage see data plate Connected load see data plate Fuse rating UK see data plate plug Consumption data see Consumption data Water flow pressure min 100 kPa 1 bar Water flow pressure max 1 000 kPa 10 bar Inlet hose length 1 60 m Drain hose length 1 50 m Mains connection cable length 1 60 m Delivery head max 1 00 m Maximum drainage length 5 00 m Test certificates awarded see...

Page 56: ...Programmable functions for changing default settings The programmable functions can be used to tailor washing programmes to suit your individual requirements ...

Page 57: ...ensure that The washing machine is switched off The machine is properly closed The programme selector is at Finish APress the Start button and keep it pressed in whilst carrying out steps B C BSwitch the machine on with the I On 0 Off button CWait until the Start button indicator light comes on D and then release the Start button ETurn the programme selector to the Cottons 60 C position A P will f...

Page 58: ... switched off The machine is properly closed The programme selector is at Finish APress the Start button and keep it pressed in whilst carrying out steps B C BSwitch the machine on with the I On 0 Off button CWait until the Start button indicator light comes on D and then release the Start button ETurn the programme selector to the Cottons 40 C position A P will flash in the display alternating wi...

Page 59: ... begin first ensure that The washing machine is switched off The machine is properly closed The programme selector is at Finish APress the Start button and keep it pressed in whilst carrying out steps B C BSwitch the machine on with the I On 0 Off button CWait until the Start button indicator light comes on D and then release the Start button ETurn the programme selector to the Cottons 30 C positi...

Page 60: ... is switched off The machine is properly closed The programme selector is at Finish APress the Start button and keep it pressed in whilst carrying out steps B C BSwitch the machine on with the I On 0 Off button CWait until the Start button indicator light comes on D and then release the Start button ETurn the programme selector to Minimum iron 60 C A P will flash in the display alternating with th...

Page 61: ... steps B C BSwitch the machine on with the I On 0 Off button CWait until the Start button indicator light comes on D and then release the Start button ETurn the programme selector to Minimum iron 40 C A P will flash in the display alternating with the number 1 2 3 or 4 FEach subsequent press on the Start button selects a different setting The number alternating with the P in the display refers to ...

Page 62: ...contact details CareCollection Miele specialist detergents Outdoor wear This specialist detergent will clean your water repellent outerwear with care Sportswear The Miele Sportswear detergent is designed to clean sportswear whilst taking care of the special microfibres used in these garments It will help to neutralise and remove odours whilst protecting the colour of the fabric and preventing stat...

Page 63: ...s effective stain removal even at low temperatures while helping to prevent colours fading Liquid detergent For Delicates This liquid detergent is ideal for the gentle treatment of delicate fabrics such as wool and silk Its special formulation cleans effectively at temperatures as low as 20 C while protecting the colour of your delicate garments Fabric conditioner The Miele fabric conditioner will...

Page 64: ...Alteration rights reserved 2609 W 3240 M Nr 07 616 410 00 ...

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