Problem solving guide
65
Many malfunctions and faults that can occur in daily operation can be easily
remedied. You can save time and money in many cases, as you do not need to call
the Miele Customer Service Department.
Information to help you rectify faults yourself can be found at www.miele.com/ser-
vice.
The following tables are designed to help you to find the cause of a malfunction or
a fault and to resolve it.
To prevent unnecessary loss of temperature it is advisable not to open the door
while waiting for the appliance to be serviced.
Problem
Cause and remedy
The refrigeration appli-
ance is not getting cold
and the interior lighting
does not come on when
the appliance door is
opened.
The refrigeration appliance is not switched on and
the
symbol is lit up on the display.
Switch the refrigeration appliance on.
The plug is not inserted in the socket correctly.
Insert the plug into the socket. If the refrigeration
appliance is switched off,
will appear on the
display.
The mains fuse has tripped. There could be a fault
with the refrigeration appliance, the household elec-
trical wiring or another electrical appliance.
Contact a qualified electrician or the Miele Cus-
tomer Service Department.
The compressor runs
continuously.
This is not a fault. To save energy, the compressor
runs at a lower speed, but for longer, when less
cooling is required.
The compressor is
switching on more fre-
quently and for longer
periods of time. The
temperature in the refri-
geration appliance is
too low.
The ventilation gaps have been covered or become
too dusty.
Do not block the ventilation gaps.
Dust the ventilation gaps regularly.
The appliance door has been opened too frequently.
A large amount of fresh food has been placed in the
appliance.
Only open the appliance door when necessary and
for as short a time as possible.
