General issues with the washer
Issue
Possible cause
Solution
The "Over sudsing"
indicator lights.
The machine has over
sudsed.
Use less detergent in the
next wash program.
The "Main wash"
indicator flashes.
There is a fault.
Restart the program.
If the fault message appears
again, call Miele’s Technical
Service Department.
The washer shakes
during the spin cycle.
The four feet are not
resting evenly on the
floor.
Level the machine (see
"Installation - Leveling the
washer").
There are unusual
sounds coming from
the drain pump.
There is no fault. Lapping sounds at the beginning
and end of the pump process are normal.
A large amount of
detergent residue
remains in the
dispenser drawer.
The water pressure is
too low.
– Clean the water intake
hose filter under running
water and carefully
remove any large
particles.
– Select the "Sensitive"
button.
The fabric softener is
not completely
dispensed, or too much
water remains in the
fabric softener
compartment
§
.
The siphon tube is
incorrectly positioned
or clogged.
Clean the siphon tube (see
"Cleaning and care-
Cleaning the detergent
dispenser drawer").
"Hygiene info" appears
in the display
Numerous low
temperature washes
were performed
without a "hot" wash in
between. The machine
may still be used.
Run the
Clean Machine
program to clean the washer
(see "Cleaning and care").
Frequently asked questions
36