Miele G 863 Plus Operating Instructions Manual Download Page 48

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Problem

Possible cause

Remedy

The dishes are not clean

The dishes were not
loaded correctly. Dishes
were placed inside other
pieces, water could not
access all surfaces.

See notes in "Loading the
dishwasher".

The outlet of the water in-
take pipe for the middle
spray arm was covered.
An insufficient amount of
water flowed into the mid-
dle spray arm.

Make sure that dishes
placed in the rear section
of the upper basket do not
cover the opening.

The programme was not
powerful enough.

Select a more intensive
programme, see
"Programme chart" at the
end of these operating in-
structions.

Not enough detergent
was dispensed.

Use more detergent, see
"Operating the dish-
washer".

Tall items are blocking the
path of the spray arms.

Rearrange the items so
that the spray arms can
rotate freely.

The spray arm jets are
blocked.

Clean the spray arm jets,
see "Cleaning and Care".

The filter combination in
the base of the wash cabi-
net is not clean or is not
correctly fitted.
This may cause the spray
arm jets to get blocked.

Clean and/or replace the
filter combination cor-
rectly. Clean the spray
arm jets, see "Cleaning
and Care".

The non-return valve is
open and blocked. Dirty
water has flowed back
into the wash cabinet.

Clean the drain pump and
the non-return valve, see
"Cleaning the drain pump
and non-return valve".

Problem solving guide

Summary of Contents for G 863 Plus

Page 1: ...ctions for dishwashers It is essential to read the operating and installation instructions before installing commissioning or using the machine to avoid the risk of accidents or damage to the machine G 05 737 110 M Nr ...

Page 2: ...equire 11 To open the door 12 To close the door 12 Filling the salt reservoir 13 Salt indicator 14 Rinse aid 15 Adding rinse aid 15 Rinse aid indicator 16 Setting the rinse aid dosage 17 Loading the dishwasher 18 Upper basket 19 Flap up rack 20 Positioning rail 20 Adjusting the upper basket 21 Lower basket 22 Variable inserts 23 To remove an insert 23 To fit an insert 23 Hinged spike insert 24 Var...

Page 3: ...Cleaning and care 39 Cleaning the filters in the wash cabinet 39 Cleaning the spray arms 41 Cleaning the wash cabinet 42 Cleaning the door and the door seal 42 Cleaning the reflector panel 42 Cleaning the control panel 43 Cleaning the door panel 43 Problem solving guide 44 Solving problems 52 Cleaning the water inlet filter 52 Cleaning the drain pump and non return valve 53 After sales service 55 ...

Page 4: ...feed for middle spray arm 5 Middle spray arm 6 Lower spray arm 7 Rinse aid reservoir with dosage selector 8 Dual compartment detergent dispenser 9 Data Plate 10 Control panel 11 In operation indicator light 12 Salt reservoir 13 Filter combination 14 Four height adjustable screw feet Guide to the appliance 4 ...

Page 5: ...button 19 Top Solo button indicator light 20 Check Refill indicators 21 Programme names 22 Programme buttons indicator lights Please note The programme list is covered by a protective foil on delivery Carefully remove the protective foil before using the appliance for the first time Guide to the appliance 5 ...

Page 6: ...rial is offered for recycling Installation The dishwasher must be installed and connected in compliance with the installation instructions The electrical socket must be eas ily accessible after the dishwasher has been installed In order to ensure stability built un der and integrated dishwashers must only be installed under a continu ous worktop which is secured to adja cent cabinetry The dishwash...

Page 7: ...nts They can cause burning in the nose mouth and throat if swallowed or inhibit breathing Consult a doctor immediate ly if detergent has been swallowed or inhaled Do not sit or lean on the opened door This could cause the dish washer to tip and be damaged and you could get injured In an appliance with a cutlery bas ket depending on model cutlery is cleaned and dried more efficiently if placed in t...

Page 8: ...oid the danger of children coming into contact with the dish washer detergent only add detergent just before starting the programme and close the door activating the child safety lock depending on model Keep children away from the dish washer when the door is open There could still be detergent residues in the cabinet To ensure children do not come into contact with detergent on models with the De...

Page 9: ...s and maintenance Repairs may only be carried out by suitably qualified and competent engineers in accordance with local and national safety requirements Repairs and other work by unqualified persons could be dangerous Always disconnect the appliance from the electrical supply for main tenance work switch off at wall socket and remove the plug or remove the screw out fuse in countries where this i...

Page 10: ...This dishwasher is exceptionally eco nomical in its use of water and electric ity You can make the most of your ap pliance by following these tips If your household water system is suitable this dishwasher can be con nected to a hot water supply for fur ther economies Although all stages of the wash then take place with hot water savings are made in the use of primary energy costs programme runnin...

Page 11: ...ormulated for domestic dishwashers The dishwasher is fitted with a water softener sensor This automatically sets the water softener unit for the local water hardness level Every dishwasher is tested at the factory There will be residual water in the appliance from this test It is not an indication that it has been previously used Before using for the first time 11 ...

Page 12: ...tomatically inter rupted Instructions for opening the door be fore the machine door front has been fitted are given in the Installa tion instruction booklet To close the door Push the baskets right in Lift the door upwards and push until it clicks into position Before using for the first time 12 ...

Page 13: ...res of water to enable the salt to dissolve Once the dishwasher has been used there is always sufficient water in the reservoir Inadvertently filling the salt reser voir with powder or liquid dish washer detergent always leads to serious damage to the water soft ener Make sure you have picked up the correct packet of dishwasher salt before filling the salt reservoir Only use special coarse grained...

Page 14: ...hwasher salt for reactivation See Filling the salt reservoir After the reservoir has been filled the water softener is automatically reacti vated the next time the dishwasher is run The salt indicator light may still be illuminated during this process It will go out once the salt concentration has reached the correct level Note If the water in your area is very soft and constantly lower than 0 7 m...

Page 15: ...to the reservoir Only pour rinse aid formulated for domestic dishwash ers into the reservoir Alternatively it is possible to use Household vinegar with a max 5 acid content or Liquid citric acid up to 50 acid content The resulting rinsing and drying quality will not however be as good as when rinse aid is used Do not use vinegar with a higher acid content e g vinegar essence 25 acid This must not ...

Page 16: ...aid reservoir during a programme Wipe up any spilled rinse aid This prevents over foaming occuring dur ing the next programme Rinse aid indicator The Rinse aid indicator light on the con trol panel comes on when the rinse aid reservoir needs to be replenished When the light comes on the reservoir still contains sufficient rinse aid for 2 3 programmes Add rinse aid in plenty of time Before using fo...

Page 17: ...o 3 3 ml at the factory Approx 3 ml of rinse aid are then used per programme This is a recom mended setting If spots appear on crockery and glass ware Use a higher setting If clouding or smearing appears on crockery and glassware Use a lower setting Before using for the first time 17 ...

Page 18: ...etter water coverage Deep based items should be placed at an angle so that water can run off them freely The spray arms must not be blocked by items which are too tall or hang through the baskets If in doubt test for free movement by manually rotating the spray arms Make sure that small items do not fall through the holders in the baskets Small items e g lids should there fore be placed in the cut...

Page 19: ...ted with the additional function Top Solo all crockery must be loaded in the upper basket and cutlery tray If your dishwasher has a cutlery basket then cutlery should be placed in the cutlery basket with plenty of space be tween items As the middle spray arms also directs water downwards it is possible to wash lightly soiled plates with a large diame ter and serving platters in the lower basket ho...

Page 20: ...ake room for tall items raise the rack upwards Positioning rail depending on model The positioning rail can be flipped over to the middle of the basket for easy sorting and removing of crockery Loading the dishwasher 20 ...

Page 21: ... the bas ket can be inserted smoothly into the cabinet It is best to adjust the basket before loading it Pull out the upper basket Pull upwards on the levers at either side of the upper basket Adjust the basket to the desired height Then push the levers securely back down into position Depending on the setting of the upper basket the following plate dimensions can be accommodated Upper basket leve...

Page 22: ...s and small items such as sau cers can also be placed in the lower basket Height limitation The stay at the front of the upper basket determines the max height permissible for items placed in the lower basket to ensure they do not impede the move ment of the middle spray arm Loading the dishwasher 22 ...

Page 23: ...wer basket To remove an insert Pull upwards by the handle to re move To fit an insert Fit the insert into the lower basket with the hooks going under the long cross piece as illustrated Press down on the handle until the in sert is securely held in position Loading the dishwasher 23 ...

Page 24: ...e area marked white at the back right hand side of the bottom basket Both sides of the rear section of the spiked insert can be lowered to make more room for large items e g pots pans and dishes Press the yellow lever downwards and then fold the spikes towards the middle of the basket Loading the dishwasher 24 ...

Page 25: ...e more room for tall items Stem glassware e g wine glasses champagne flutes and Cognac glasses can be leaned against the cup rack or suspended from it The vario insert fits in the area marked white in the left hand side of the bottom basket To lower the cup rack first raise it slightly upwards Loading the dishwasher 25 ...

Page 26: ...ses can be fitted in the left or right of the bottom basket in the areas marked white in the illus tration Bottle holder The bottle holder e g for milk and baby bottles can be fitted in the lower basket in the area marked white in the illustra tion However do not place a bottle holder in the corners Water will not be able to access the bottles properly and they will not get clean Loading the dishw...

Page 27: ... should be placed lengthwise in the in dentation in the middle of the cutlery tray The upper spray arm must not be blocked by items which are too big e g cake slices The cutlery tray insert is removable Spoon heads should be placed in con tact with at least one of the serrated re tainers on the base of the cutlery tray to ensure that water runs off them freely If spoon handles do not fit between t...

Page 28: ...e are no standard guidelines for washing glassware When in doubt wash glassware by hand If delicate glassware is washed in the dishwasher ensure that only very low temperatures are used see programme chart This will reduce the risk of clouding Please note Silverware previously cleaned with a silver polish may still be damp or spot ted at the end of a programme where water has not run off smoothly ...

Page 29: ... the door or directly into the wash cabinet to help them dis solve properly Detergent manufacturers give the re quired amount of detergent for a partic ular programme on their packaging Use at least 30 ml of detergent for a full load in the following programmes Intensive Universal plus Universal Economy If the manufacturer recommends a larger amount of detergent use the amount recommended Failure ...

Page 30: ...d detergent just before starting the programme and close the door It is essential to follow the instruc tions given in the programme chart at the end of the operating instruc tions For information Compartment I holds max 20 ml Compartment II holds max 70 ml There are markings in compartment II to assist with dispensing The marks in dicate a level of approx 20 25 30 ml when the door is open in a ho...

Page 31: ... plus programme These programmes are ideally suited to everyday mixed loads with varying de grees of soiling The different programmes and their uses are described in the programme chart at the end of this booklet The additional function Top Solo can be selected with each programme See Additional functions Top Solo for more details Operating the dishwasher 31 ...

Page 32: ...operating instructions Press button 22 for the programme you want The indicator light next to the selected programme will come on The additonal options Delay start or Top Solo can now be selected if wished see Additional options Close the door The in operation control light will come on The programme cycle begins Do not finish a programme prema turely Important programme stages e g reactivating th...

Page 33: ...ht 15 goes out The dishwasher continues to use electricity until switched off using the Off button The dishwasher can now be unloaded see Unloading the dishwasher To prevent the risk of steam damage to the worktop edging above the dishwasher it is advisable to leave the door closed until you are ready to unload the crockery Alter natively you can open the door fully until the crockery is cool enou...

Page 34: ...n for the programme you wish to run Close the door The in operation control light will come on The programme cycle begins Interrupting a programme A programme is interrupted as soon as the door is opened If the door is closed again the programme will continue from the point it was at before the door was opened Water in the dishwasher may be hot Danger of scalding If you have to open the door do so...

Page 35: ...mended by the manufac turer can be reduced to approx 2 3 of the total amount for the full load Make sure however when reducing the amount dispensed that the cleaning re sult is not affected Using Top Solo will also save water and energy For example if using this function with the Economy programme only 11 litres of water and approx 0 75 kWh of electricity are used The Top Solo function can be sele...

Page 36: ...d 18 repeatedly until the required delay start period shows up in the display 17 The delay start time counts up to 9 in one hour stages Pressing the Delay start button d 18 again switches the option off If the Delay start button is held in the display counts up automatically The Top Solo function can now be se lected see previous page Close the door At the end of the delay period the se lected pro...

Page 37: ...sed Pro ceed as follows Open the door Press the Off button 16 Press the On 15 button Press the button for the programme you wish to run If the Top Solo function had been se lected then you will need to select it again Close the door The in operation control light will come on The programme cycle begins Operating the dishwasher 37 ...

Page 38: ...e enough to handle before unloading them If you open the door fully after switch ing off the dishes will cool much faster First unload the lower basket then the upper basket and cutlery tray This will prevent water drops from the upper basket and cutlery tray from falling onto the dishes in the lower basket Operating the dishwasher 38 ...

Page 39: ...cabinet through the spray arms The dishwasher must not be used without all the filters in place Collection of coarse soil may cause the filters to clog Check the filter combination regularly every 4 6 months and clean if neces sary Switch the dishwasher off before hand Turn the handle anti clockwise to re lease the filter combination Lift the filter combination out of the dishwasher Remove any coa...

Page 40: ...portant After cleaning make sure that the clip has properly engaged Replace the filter combination so that it lies flat in the base of the wash cab inet Secure the filter by turning the handle in a clockwise direction Take care when you are fitting the filter combination that it is se cured in position correctly Other wise coarse soil could get into the circulation system and cause a blockage Clea...

Page 41: ...ke out the cutlery tray Press the top spray arm upwards to engage the inner ratchet Then un screw the spray arm Lift up the middle spray arm b to en gage the ratchet Then unscrew the spray arm b Remove the lower basket Pull the lower spray arm firmly up wards to remove it Use a pointed object to push food particles into the spray arm jets Rinse thoroughly under running wa ter Replace the spray arm...

Page 42: ...d are not accessed by wa ter from the spray arms Any soiling should be wiped off these surfaces before the door is closed Cleaning the reflector panel The reflector panel for the in operation control light is situated in the coverplate underneath the worktop It can be taken out of its plastic holder to be cleaned Open the door and carefully remove the reflector panel from the holder The reflector ...

Page 43: ...d then dried with a soft cloth Clean stainless steel panels with a proprietary non abrasive cleaning agent designed specifically for use on stainless steel To help prevent re soiling proprietary conditioning agents for stainless steel can also be used Apply sparingly with an even pressure Do not use any cleaning agents containing ammonia or thinners These would damage the surface structure E Cloth...

Page 44: ... damage the appliance Problem Possible cause Remedy The machine does not start The door is not properly closed Close the door firmly The appliance is not plugged in Insert the plug The fuse is defective or has tripped Replace the fuse see data plate for minimum fuse rating The machine is not switched on Press the On button and select a programme A programme has not been selected Press the button f...

Page 45: ...the prob lem you must Switch the dishwasher off Water inlet fault The indicator light In let Drain seen when the door is open lights up and flashes alternately Open the stopcock fully Check the water inlet filter and clean if nec essary see Cleaning the water inlet filter The Waterproof system has reacted Call the Miele Service Department Problem solving guide 45 ...

Page 46: ...ee Cleaning the water inlet filter The water pressure at the intake is lower than 0 3 bar Seek profes sional advice There is a fault with the drainage system Water remains in the wash cabinet at the end of a programme The indicator light Inlet Drain seen when the door is open is flashing Clean the filter combi nation see Cleaning and Care Clean the drain pump see Cleaning the drain pump and non re...

Page 47: ...lt Call the Miele Service Department Knocking noise in the wash cabinet The spray arm is knocking against an item in the bas ket Interrupt the programme rearrange items which are obstructing the spray arms Rattling noise Items of crockery are in secure in the wash cabi net Interrupt the programme rearrange the items of crockery Knocking noise in the water pipes This may be caused by the on site in...

Page 48: ...erating in structions Not enough detergent was dispensed Use more detergent see Operating the dish washer Tall items are blocking the path of the spray arms Rearrange the items so that the spray arms can rotate freely The spray arm jets are blocked Clean the spray arm jets see Cleaning and Care The filter combination in the base of the wash cabi net is not clean or is not correctly fitted This may...

Page 49: ...e Before using for the first time There is no salt in the salt reservoir Add dishwasher reactiva tion salt see Before using for the first time The salt reservoir cap has not been screwed on cor rectly Replace it making sure it screws back on correctly Combination dishwasher detergent tablets contain ing rinse aid and or salt may have been used These are unsuitable as long term use can impair the s...

Page 50: ...d Natural dyes e g from carrots tomatoes or ketchup may be the cause The amount of de tergent used or its bleach ing effect was not suffi cient to deal with natural dyes Use more detergent see Operating the dish washer Discolouration is irreversi ble There are rust stains on cutlery The salt reservoir cap has not been screwed on cor rectly Replace it making sure it screws back on correctly The aff...

Page 51: ...s dry before adding de tergent Water remains in the wash cabinet at the end of a programme Before rectifying the prob lem you must Switch the dishwasher off The filter combination in the wash cabinet is clogged Clean the filter combina tion see Cleaning and Care The drain pump or non re turn valve may be blocked Clean the drain pump and the non return valve see Cleaning the drain pump and non retu...

Page 52: ...ele Spares Dept Cleaning the filter Disconnect the dishwasher from the mains supply switch off at the mains socket pull out the plug switch off the appropriate circuit at the fuse box or withdraw the mains fuse Turn off the stopcock Unscrew the inlet hose Carefully remove the rubber seal Withdraw the filter using pointed pli ers and rinse clean under running water Replace the filter and seal makin...

Page 53: ...ht be blocked They are however easy to clean Watch out for glass or bone splinters which could cause injury Take the filter combination out of the wash cabinet see Cleaning and care Cleaning the filters in the wash cabinet Scoop the water out of the cabinet using a suitable container Raise the locking clamp for the non return valve Solving problems 53 ...

Page 54: ...non return valve see arrow Remove all foreign objects from the drain pump watch out for glass or bone splinters which are particularly difficult to detect and could cause in jury Turn the drain pump impeller by hand to check that there are no more obstructions Carefully replace the non return valve and secure it with the locking clamp Solving problems 54 ...

Page 55: ... be monitored and recorded to im prove our service Programme update function PC The programme update function PC Programme correction is designed to enable a service technician to update your machine s electronics in keeping with advances in technology The indicator or check light marked Salt PC is used as the interface for this programming Information regarding programme up dates will be made kno...

Page 56: ...bottles e g milk or baby bottles a bottle holder to wash long stemmed glassware a glassware insert for the upper basket to wash large plates an insert for plates up to 32 cm diameter to wash additional items of cutlery a small cutlery basket for the lower basket Optional accessories 56 ...

Page 57: ...sal Plus 55 programme for normal soiling has increased wash and drying results with shorter running times and increased energy requirements Amount washed 14 place settings Amount of detergent 30 g only in compartment II Rinse aid dispensing Setting 3 approx 3 ml Upper basket Lower basket Comparison tests 57 ...

Page 58: ...Cutlery tray Comparison tests 58 ...

Page 59: ...ses mains cable cutlery baskets lower basket Transport the dishwasher in the up right position If unavoidable it may be transported on its back Do not transport it on its side or on the door as residual water still in the appliance will leak out of it This residual water could get into the electronic unit and cause a fault Transport 59 ...

Page 60: ...ling 100 Universal 55 2 for normal everyday loads 100 Economy 1 for normal everyday loads energy saving programme 100 Gentle o 45 2 Gentle programme for lightly soiled and temperature sensitive crockery and glassware 50 Pre wash for rinsing crockery to avoid smells if a complete cycle is not yet needed 1 Standard programme for energy labelling 2 Turbidity sensor Eco sensor is active The figures qu...

Page 61: ...0 06 5 0 11 0 11 When washing a full load in the Intensive Programme the Universal Plus Programme the Universal Programme and the Economy Programme at least 30 ml of detergent are required If the detergent manufacturer recommends using more than this you should dispense the amount they suggest For the Intensive Programme add an additional 5 7 ml to compartment I For the additional function Top Sol...

Page 62: ...Weight approx 57 kg Voltage Rated load See data plate located on the right hand side of the door when open Fuse rating Test marks VDE radio and television suppressed Water pressure flow rate 0 3 10 bar pressure Hot water connection up to max 60 C Delivery head max 1 m Drainage length max 4 m Connection cable approx 1 7 m Capacity 14 place settings Technical data 62 ...

Page 63: ...63 ...

Page 64: ...M Nr 05 737 110 V Alteration rights reserved G863 Plus 2902 This paper consists of cellulose which has been bleached without the use of chlorine 01 ...

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Miele G 863 Plus, Operating Instructions Manual

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