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Problem
Possible cause
Remedy
Glassware is dull and
discoloured; film can-
not be wiped off.
Glassware is not
dishwasherproof. The sur-
faces are affected.
There is no remedy.
Purchase glassware which
is dishwasher-proof.
Tea or lipstick stains
have not been com-
pletely removed.
The wash temperature of
the selected programme
was too low.
Select a programme with a
higher wash temperature.
The bleaching effect of the
detergent used is too low.
Use a different type of de-
tergent.
Plastic items are discol-
oured.
Natural dyes e.g. from car-
rots, tomatoes or ketchup
may be the cause. The
amount of detergent used
or its bleaching effect was
not sufficient to deal with
natural dyes.
Use more detergent, see
"Operating the dish-
washer". Discolouration is
irreversible.
There are rust stains on
cutlery.
The salt reservoir cap has
not been screwed on cor-
rectly.
Replace it making sure it
screws back on correctly.
The affected items are not
corrosion resistant.
There is no remedy.
Purchase cutlery which is
dishwasher-proof.
The "Pre-wash"
programme was not run
after dishwasher salt was
added. Traces of salt
have got into the wash cy-
cle.
Always run the "Pre-wash"
programme after adding
dishwasher salt.
Problem solving guide
57