LIMITED MANUFACTURER’S WARRANTY
1. For one (1) year from the date of original purchase, MIDWEST Homes For Pets (“MIDWEST”) warrants to the
purchaser of this kennel that, should it prove defective by reason of improper workmanship and/or material, MIDWEST
will repair or replace, at its option, any defective part of the kennel, without charge for the part or for shipping.
Replacement parts are warranted for the remainder of the original period.
2. THIS WARRANTY DOES NOT COVER defects in the kennel caused by any animal, any physical abuse to or misuse of
the kennel, any damage caused by the original purchaser or any third party, or any defects arising or discovered more
than one (1) year from the original retail purchase date.
3. STEPS TO OBTAIN WARRANTY SERVICE:
A. The purchaser must call MIDWEST’s HELPLINE, 800-428-8560, to report the alleged defect to a customer service
representative or obtain missing parts.
B. The customer service representative will determine if the defect is covered by this warranty, and if it is, will
authorize and instruct the purchaser in how to obtain corrective action.
C. MIDWEST may require the purchaser to present the sales receipt or other proof of purchase prior to authorizing any
return or replacement. No returns or replacements will be permitted without proper authorization. If a return or
replacement is authorized, you may be requested to return the item to MIDWEST or to make the item available for
pick-up by MIDWEST.
4. ANY EXPRESS WARRANTY NOT PROVIDED IN THIS WARRANTY DOCUMENT, AND ANY REMEDY FOR BREACH OF
CONTRACT THAT, BUT FOR THIS PROVISION, MIGHT ARISE BY IMPLICATION OR OPERATION OF LAW, IS HEREBY
EXCLUDED AND DISCLAIMED. THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR ANY
PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO A TERM OF ONE (1) YEAR. SOME STATES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO
YOU.
5. UNDER NO CIRCUMSTANCES SHALL MIDWEST BE LIABLE TO PURCHASER OR ANY OTHER PERSON FOR ANY
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER ARISING OUT OF BREACH OF WARRANTY,
BREACH OF CONTRACT, OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSION MAY NOT APPLY TO
YOU.
6. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
TOLL-FREE SERVICE HELPLINE: If you have any problems or questions with the assembly of your new K9 Kennel call
our Service Helpline at: 1-800-428-8560 between 9:00 a.m. and 4:00 p.m. (EST) Monday through Friday.
On our web page, www.midwesthomes4pets.com, you will find fully illustrated, printable instructions! You will also find
additional product information and tips on training and using MidWest crates.
K9664_INST (208 )
- Come Visit Our Website
www.midwesthomes4pets.com
Crates
•
Pet Beds
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Exercise Pens
Feed Bowls
•
Pet Gates
. . .
For a Complete Listing of Products
12.
