Midland EX37, Manual, Page: 14 / 20

EX37
Page 13 midlandusa.com
PROBLEM SOLUTION
No Power - Check battery installation and/or replace batteries.
Cannot Receive
Messages
- Confirm the radios have the same channel
settings.
- Make sure that you are within range of the other
transceivers.
- Buildings and other structures may interfere with
your communication.
Radio is not responding
to button presses
- Make sure key lock is not on (See Keypad Lock,
Page 9) .
- Radio might need to be reset. Turn radio off then
on.
Display is dim - Recharge or replace batteries.
Charging not
functioning
- Ensure the USB Jack where the USB Cable is
plugged in is functioning properly.
- Check that the batteries are installed in the radio
properly.
USE AND CARE
1. Use a soft damp cloth to clean the radio.
2. Do not use alcohol or cleaning solutions to clean the radio.
3. Do not immerse the radio in water.
4. Dry the radio with a dry lint-free cloth should it get wet.
5. Turn off the radio and remove the batteries during long-term
storage.
If you have a problem which you believe requires
service, please call first and speak with a service
technician at 816-241-8500. Many problems can be
remedied over the phone without returning the unit for
service.
TROUBLESHOOTING GUIDE