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midlandusa.com
Model EP100
Service
If you have a problem which you believe requires service, please
first check the FAQ section of the website, check your Owner’s
Manual, or call and speak with a service technician. Many
problems can be remedied without returning the unit for service.
If necessary, return as follows:
• Pack the unit in its original box and packing. Then pack the original
box in a suitable shipping carton. Caution: Improper packing may
result in damage during shipment.
• Include the following:
a. Full description of any problems
b. Daytime telephone number, name & address
c. For warranty service include a photocopy of the bill
of sale from an authorized dealer or other proof of
purchase showing the date of sale.
You do not need to return accessory items (Charge Cable or
Owners Guide) unless they might be directly related to the problem.
Repairs not covered by warranty or units that are over ONE year
old are subject to a repair fee. Please call for a quote on repair
service cost at 816-241-8500. Send only cashier’s check, money
order, Master Card or Visa card number.
Midland Radio Corporation
5900 Parretta Drive
Kansas City, Missouri 64120
Phone: (816) 241-8500
Fax: (816) 241-5713