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Oven will not
start
Floor of the oven is
warm, even when
the oven has not
been used
“LOCKED” appears
on display
You hear an
unusual, low-tone
beep
Problem
Possible Cause
What to Do
A fuse in your home
•
Replace fuse or reset circuit breaker.
may be blown or the
circuit breaker tripped.
Power surge.
•
Unplug the microwave oven, then plug
it back in.
Plug not fully inserted
•
Make sure the 3-prong plug on the
into wall outlet.
oven is fully inserted into wall outlet.
The cooktop light is
•
This is normal.
located below the oven
floor. When the light
is on, the heat it
produces may make the
oven floor get warm.
The control has been
•
Press and hold CLEAR/OFF for
locked.
about 3 seconds to unlock the control.
If Something Goes Wrong
Before You Call For Service
You have tried to start
•
Start over and enter a valid time
the Reminder without
of day.
a valid time of day.
You have tried to change
•
Many of the oven’s features are preset
the power level when it
and cannot be changed.
is not allowed.
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