L IMIT ED MANUFACT URERS WARRANT Y
1.
For one (1) year from the date of original purchase, MIDWEST Homes For Pets (“MIDWEST”) warrants to the purchaser of this pet gate that,
should it prove defective by reason of improper workmanship and/or material, MIDWEST will repair or replace, at its option, any defective part
of the pet gate, without charge for the part or for shipping. Replacement parts are warranted for the remainder of the original period.
2.
T HIS WARRANT Y DOE S NOT CO VER defects in the gate or hardware caused by any animal, any physical abuse to or misuse of the pet
gate, any damage caused by the original purchaser or any third party, or any defects arising or discovered more than one (1) year from the
original retail purchase date.
3.
ST EP S T O OBT AIN WARRANT Y SE RVICE :
A. The purchaser must call MIDWEST’s HELPLINE, 800-428-8560, to report the alleged defect to a customer service representative or obtain
missing parts.
B. The customer service representative will determine if the defect is covered by this warranty, and if it is, will authorize and instruct the
purchaser in how to obtain corrective action.
C . MIDWEST may require the purchaser to present the sales receipt or other proof of purchase prior to authorizing any return or replacement.
No returns or replacements will be permitted without proper authorization. If a return or replacement is authorized, you may be requested to
return the item to MIDWEST or to make the item available for pick-up by MIDWEST.
4.
ANY E XPRESS WARRANTY NO T PRO VIDED IN T HIS WARRANT Y DOCU MENT, AND ANY REME DY FOR BRE ACH O F
C ONTRACT T HAT, BU T FOR THIS P RO VISION, MIGHT ARISE BY IMPL ICAT IO N O R O PERATIO N OF L AW, IS HE REBY
E XCLU DE D AND DISCLAIMED. T HE IMPLIE D WARRANT IE S O F MERCHANT ABIL IT Y AND OF FITNE SS FOR ANY
P ART IC ULAR PURPO SE ARE EXP RE SSLY L IM IT ED TO A TE RM O F ONE (1) YEAR. SO ME STAT ES DO NO T AL LO W
L IMIT AT IONS O N HOW LO NG AN IMP LIED WARRANTY LASTS, SO THE ABO VE L IMIT AT IO NS MAY NOT AP PLY T O YO U.
5.
U NDER NO CIRC UMSTANCES SHAL L MIDWEST BE LIABL E T O PU RC HASE R O R ANY OT HER PE RSO N O R ANY
SPE CIAL , INCIDE NT AL OR CONSEQ UE NT IAL DAMAG E S, WHE THE R ARISING OU T OF BREACH OF WARRANT Y, BRE ACH
O F CONTRACT O R O THE RWISE, SO ME ST AT ES DO NO T ALLOW T HE E XCLUSION OR LIMITATIONS OF INCIDENTAL O R
C ONSE QU ENT IAL DAMAG ES, SO T HE ABO VE LIMITAT IO NS OR EXC LUSION MAY NO T APPLY TO YOU .
6.
This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state.
Troubleshooting
If the gate does not stay closed:
1. The upper latch set is not properly adjusted.
SOLUTION: Adjust the upper tension knobs by turning them counter-clockwise to release tension or clockwise to
increase tension. Also, ensure that the upper latch button engages securely when the gate swings closed and that it
can be released properly when the release button is pushed.
2. The gate is out of alignment.
SOLUTION: Although unusual, some door frames may be out of alignment. In this case your may have adjust the
individual tension knobs to ensure that the gate is aligned properly. Remove and re-install the gate making sure it
is installed correctly.
Removing Gate From the Opening
To remove your gate from the opening begin by turning the Adjustment Wheels clockwise until the flat plastic ends
of the Threaded Spindle Bolts come out of the Mounting Cups or disengage from the wall.
INST_Steel Pet Gates (151)
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