32
SYMPTOM
POSSIBLE CAUSE
SOLUTION
The hearing aid
does not work
Spent battery.
Defective hearing
aid
Replace battery.
Consult your
hearing care
specialist.
Volume too low.
Mould or adapter
blocked or
obstructed
Remove the
obstruction and
clean the adapter
or mould.
Distorted or
unclear sound
Spent battery
Replace battery
Manufacturer's
customer service:
NOTE
For any other problems or queries, please contact your hearing
care specialist or retailer.
TROUBLESHOOTING
INSERTING AND PLACING THE HEARING AID
1. Carefully insert your mould or
adapter into the ear canal.
2. Place the hearing aid behind the ear.
3. Check that the device is correctly
supported.
+34 93 300 58 00
33
EN
EN
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