SYMPTOM
POSSIBLE CAUSE
SOLUTION
The hearing aid
does not work
Expired battery
defective hearing
aid
Replace battery
consult your
specialist
Insufficient volume
Mould blocked or
obstructed
Eliminate
obstruction and
clean the mould
Sound distorted or
unclear
Expired battery
Replace battery
TROUBLESHOOTING
MAINTENANCE AND CARE
NOTE
- Clean its ear mould regularly, using a wipe
designed for this purpose. The use of MICROCLEAN
is recommended (consult your specialist).
- Ask for MICRODRY to prevent the harmful effects
of moisture.
- Always have a spare battery avaible.
ATTENTION!
- Do not clean your hearing aid with alcohol, hydrogen
peroxide or detergents: use a soft, moist cloth.
Do not wash your hearing aid!
ENVIRONMENTAL OPERATING CONDITIONS
For optimum operation we recommend using your
hearing aids within a temperature range of 0 / 40
˚C (degrees Celsius). Likewise, the relative humidity
during storage should not exceed 90%.
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Manufacturer's
customer service:
+34 93 300 58 00
NOTE
For any other problems or doubts, contact your
audioprosthologist or retailer.
EN
EN