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16. Restricted Warranty (United Kingdom)
16.1. General Conditions of Warranty
16.1.1. General
This warranty covers defects relating to workmanship and manufacture in MEDION
products. The period during which this warranty is valid and during which claims
against the warranty can be made to MEDION must be in accordance with the fol-
lowing terms in order to be considered eligible:
•
Is effective from the date of purchase or receipt of the MEDION product from an
authorised seller of MEDION products;
and
•
expires at the end of the warranty period.
For the warranty to be valid, you must:
•
provide suitable evidence of purchase, a copy of the original purchase receipt
from an authorised seller of MEDION products is preferred;
or
•
register your product within 28 days of purchase online at www.MEDION.co.uk.
Please keep the original purchase receipt in a safe place. MEDION and its authorised
sellers reserve the right to refuse a repair under warranty or a warranty confirmation
if a proof of purchase [or registration of purchase] cannot be established, or has not
been, submitted.
When it is necessary to return your product for repair please ensure that your pro-
duct is suitably packed for transportation.
Provided that your product is still within warranty (please check the duration of the
warranty period as described above) and is eligible for repair or replacement under
the terms of the warranty, to return your product, please telephone MEDION on the
service hotline number. You will be sent a pre-paid transportation box suitable for
returning your product to MEDION or a voucher.
PLEASE MAKE SURE THAT YOU HAVE A BACKUP COPY OF ALL DATA ON THE PRO-
DUCT BEFORE RETURNING THE PRODUCT TO MEDION.
MEDION shall bear the costs of postage and packaging for returning the product
and the transportation risk. However, if following examination of the defective pro-
duct in question, MEDION, in its reasonable opinion, considers that the defect has
been caused by:
•
your operating and/or using the product other than as instructed in the accom-
panying documentation;
•
damage caused in transit as a result of your negligence in packaging of the pro-
duct; and/or
•
otherwise than in accordance with the terms of this warranty;
This warranty shall be void and you may be required by MEDION to reimburse ME-
DION for the reasonable costs of postage and packaging before MEDION will return
the product to you. If so and you would still like MEDION to repair or replace the
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