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814M WINDOWS SETUP GUIDE 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

MICROCOM CORPORATION 

814M THERMAL KIOSK PRINTER 

SETUP GUIDE 

FOR WINDOWS APPLICATIONS 

REV

ISION 1.0.0 • LAST UPDATED 03/17/2020 

© COPYRIGHT 2020 BY MICROCOM CORPORATION 

• ALL RIGHTS RESERVED 

Summary of Contents for 814M

Page 1: ...WINDOWS SETUP GUIDE 0 MICROCOM CORPORATION 814M THERMAL KIOSK PRINTER SETUP GUIDE FOR WINDOWS APPLICATIONS REVISION 1 0 0 LAST UPDATED 03 17 2020 COPYRIGHT 2020 BY MICROCOM CORPORATION ALL RIGHTS RESE...

Page 2: ...ttons 5 LEDs and Status Codes 5 Printing a Test Form 6 WINDOWS SETUP 7 Download the Windows Driver 7 Windows Driver Installation 8 Finalizing Installation for USB Usage 10 Finalizing Installation for...

Page 3: ...814M WINDOWS SETUP GUIDE 2 HARDWARE OVERVIEW Ports USB Serial Model The following ports are located on the right side of the machine USB Type B Serial RS 232 Power Input Ports on USB Serial model...

Page 4: ...814M WINDOWS SETUP GUIDE 3 USB Ethernet Model The following ports are located on the right side of the machine USB Type B Ethernet Power Input Ports on USB Ethernet model...

Page 5: ...witch The low stock sensor and power switch are located on the rear left corner of the machine regardless of the model type The low stock sensor is an optional add on that can signal when a roll is cl...

Page 6: ...t form RESET o Reset the printer LEDs and Status Codes PAPER o Solid Red Paper not loaded Low stock sensor not connected ERROR will also flash in this case ERROR o Slow flashing Low stock sensor not c...

Page 7: ...ctured Printing a Test Form Load the printer with paper and hold the FEED button while powering on to print a test form In addition to confirming print functionality the test form also lists diagnosti...

Page 8: ...duct page https www microcomcorp com products 814m serial Windows Driver Download from the 814M Product Page Or download the driver directly from this link https www microcomcorp com downloads 814m_dr...

Page 9: ...and accept the legal agreement and then click Next 814M legal agreement At the Select Install Module menu ensure that Microcom 814M 3 is selected in the Embedded dropdown menu You may also optionally...

Page 10: ...allation At the Select Install OS menu select the Windows version matching your operating system Please note that the Windows 8 Other OS listing covers Windows versions 8 and higher including Windows...

Page 11: ...If you will be using the printer over a network only available if using Ethernet on the USB Ethernet model skip to Finalizing Installation for Network Usage Finalizing Installation for USB Usage Ensu...

Page 12: ...er s IP Address If you do not know the printer s current IP Address you can print a Test Form which lists this as well as other network parameters see Printing a Test Form on page 6 for more details P...

Page 13: ...thernet 814M Using the Web Interface Accessing the Web Interface To access the printer s Web Interface enter the printer s IP address into a web browser on any in network PC If you do not know the pri...

Page 14: ...14M WINDOWS SETUP GUIDE 13 View Network Parameters You can view the printer s current network configuration by selecting Interface Status from the navigation pane on the left The Interface Status page...

Page 15: ...gation pane on the left You will be prompted for a username and password to make changes By default the login credentials are Username admin Password admin When finished making changes be sure to sele...

Page 16: ...X 1 listing and selecting Printing Preferences Click Advanced and then change the Paper Size parameter under the Paper Output category This is set to A4 by default Depending on your document you may a...

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