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MODEL 322M

DIRECT THERMAL PRINTER

OPERATOR’S MANUAL

PART NUMBER 880022-0106

Revised: August 18, 2005 CPC

© Copyright 2003 by Microcom Corporation, Lewis Center, Ohio

Printed in the United States of America

Summary of Contents for 322M

Page 1: ...DIRECT THERMAL PRINTER OPERATOR S MANUAL PART NUMBER 880022 0106 Revised August 18 2005 CPC Copyright 2003 by Microcom Corporation Lewis Center Ohio All rights reserved Printed in the United States o...

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Page 4: ...ompliance Statement This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable...

Page 5: ...r 3 Getting Started 15 3 1 Unpacking and Inspection 15 3 2 Connecting the Printer 15 3 2 1 Printer Power 16 3 2 2 RS232 Serial Communication Interface 16 3 2 3 Optional Cutter Interface 16 3 3 Loading...

Page 6: ...5 4 6 DPS Print Speed 28 5 4 7 LCB Label Control Byte 29 5 4 7 1 Die Cut and Blow Hole Media 29 5 4 7 2 Black Line Media Transmissive 29 5 4 7 3 Continuous Media 30 5 4 7 4 Black Line Media Reflective...

Page 7: ...X Beginning Coordinate 38 5 7 3 YB Y Beginning Coordinate 38 5 7 4 CONSTANT FIELD 38 5 7 5 TCI Text Conversion Identifier 38 5 7 6 CONSTANT FIELDS 38 5 7 7 XS X Size 38 5 7 8 YS Y Size 38 5 7 9 CONSTA...

Page 8: ...Font Download Methods 66 8 2 1 Compressed Binary Image D107 66 8 2 2 Uncompressed Image D104 67 8 3 Font Structure 68 8 4 Downloadable Font Command Summary 69 Chapter 9 Bar Codes 71 9 1 Types of Bar C...

Page 9: ...Text Information TCI 51 86 9 2 Bar Code Rotation 86 9 3 Bar Code Human Readable Text 87 Chapter 10 Printer Maintenance 89 10 1 Maintenance Schedule 89 10 2 Thermal Printer Card 90 10 3 Internal Cleani...

Page 10: ...21 Table 8 DPS Values 29 Table 9 TCI Values 33 Table 10 CGN Embedded Fonts 34 Table 11 CGN Bar Code Symbologies 35 Table 12 FO FJ Character Starting Positions 36 Table 13 Enquiry Responses 43 Table 14...

Page 11: ...l 26 Figure 9 Header Elements 27 Figure 10 Line Draw Sample 39 Figure 11 Reverse Video Sample 40 Figure 12 D58 File 2 Print Sample 54 Figure 13 D58 File 3 Print Sample 54 Figure 14 ASCII HEX Conversio...

Page 12: ...viii 322M Operator s Manual Figure 1 322M Front Angled View Figure 2 322M Rear Angled View...

Page 13: ...r code symbologies Bitmapped fonts bar codes and graphic images can be multiplied in size in the X and Y directions while being printed in 0 90 180 and 270 degree rotations Graphic images and custom d...

Page 14: ...10 322M Operator s Manual...

Page 15: ...XOFF and CTS Baud Rates 110 to 115200 Parity Odd Even and None Data Bits 7 or 8 Table 1 General Specifications 1 2 Printing Specifications Print Type Direct Thermal Print Resolution 203 DPI 8 dots mm...

Page 16: ...12 322M Operator s Manual...

Page 17: ...e image printing Rotated 0 90 180 and 270 2 2 Graphics Resident Lines feature Storage of fonts label formats and or graphics in battery backed memory Converted PCX and BMP images Rotated 0 90 180 and...

Page 18: ...ors Field incrementing decrementing and serialization Downloadable fonts and graphics with data compression Internal statistical counters for inches and labels printed Remote printer interrogation Aut...

Page 19: ...ny immediately to file a damage claim After the printer is removed from the container s verify that all the parts purchased are present and in good condition see Figure 3 The packaging material and sh...

Page 20: ...ged into the printer before plugging the power cord into an electrical outlet 3 2 2 RS232 Serial Communication Interface The 322M can be interfaced to PC s mini computers main frames and special purpo...

Page 21: ...and the status indicator light see Figure 5 are used to identify and perform many functions This section provides a description to familiarize you with the basic function of the button and light Figur...

Page 22: ...e 5 Print Button Description 3 4 2 Status Indicator Light Light Color Description Solid Green Indicates that the power is on and the printer is in a ready state Solid Red Indicates an error has occurr...

Page 23: ...ill attempt to execute the previous format and or commands 3 5 3 Paused Mode Paused Mode is when the printer has pending activity and has stopped but is not in an error condition The indicator light i...

Page 24: ...e reset by the user while the Total Inches field is set at the factory and is not user adjustable The Printed Labels and Printed Inches are reset using the D29 command Other useful information on the...

Page 25: ...0 and uses software XON XOFF flow control and or hardware CTS handshaking 9 to 9 Pin Cable 9 to 25 Pin Cable State 322M DE 9 Pin Signals Direction PC DE 9 Pin State 322M DE 9 Pin Signals Directions PC...

Page 26: ...Microcom Corporation or a local computer supply company A NULL modem cable is not required because the printer is configured as DCE For a 25 pin serial communication port Use a 25 pin female to 9 pin...

Page 27: ...pable of sending information to the printer including main frames mini computers special purpose computers and PC s For the purpose of simplicity the design exercises contained in this manual will use...

Page 28: ...printer are 8 dots per millimeter 203 dots per inch or 0 0049 per dot For example To enter the width of a label that is 2 wide the value entered would be 406 2 X 203 406 The printer can accept either...

Page 29: ...ted only by the amount of free memory available Below is a sample label format We will refer to this format as we break down the steps and components to produce the format Refer to Figure 8 for a prin...

Page 30: ...575 or 2 83 this is the maximum print head size of the Model 322M printer and should always be used for the LSX size The following chapters will go into greater detail about the header and field forma...

Page 31: ...ues HFM LSX LSY WEB GAP DPS LCB AGD SPG OFX OFY 0 832 614 13 24 35 0 1 285 0 0 Figure 9 Header Elements 5 4 1 HFM Number of Fields in Layout This parameter is used to specify the number of fields in t...

Page 32: ...er is used to introduce an offset to accommodate the backing of die cut media The Figure 8 sample does not have a value for the WEB parameter so the default of 13 would be used 5 4 5 GAP GAP Size This...

Page 33: ...standard equipment The following sections discuss the LCB settings for the different media types 5 4 7 1 Die Cut and Blow Hole Media A selection of 0 in the LCB parameter instructs the printer to det...

Page 34: ...then the printer will print the first 50 lines advance the next 50 lines advance the remaining LSY value and then finally advance the SPG or 285 dots Regardless of the format fields if the LSY is set...

Page 35: ...g the format fields coordinates themselves 5 4 11 OFY Offset Y Direction This parameter is used to move or offset all format fields in the Y direction without altering the format fields coordinates th...

Page 36: ...he D2 CR command in the label s layout A graphic image field must point to a text string that contains at least one character The maximum value for a TSN is 65536 5 6 2 XB X Beginning Coordinate The X...

Page 37: ...ymbol 13 UPC E Symbol Send 11 Digits 14 UPC E Symbol Send 7 Digits 15 Interleaved 2 of 5 Symbol 16 Code 39 Symbol 17 Text with UPC E Checksum and Extended Bars Added 20 EAN 13 Symbol 21 EAN 8 Symbol 2...

Page 38: ...QRSTUVWXYZ 8 12 OCR B ABCDEFGHIJKLMNOPQRSTUVW XYZ Table 10 CGN Embedded Fonts 5 6 6 2 Downloadable Fonts and Graphics When selecting downloadable fonts and graphics using TCI value of 8 the CGN denote...

Page 39: ...EAN 40 1 0123 UPC Readable 40 1 0123 Code 128 UCC EAN 128 40 1 0123 Codabar 2 3 5 2 1 3 1 5 2 1 1 1 0123 0123 0123 Code 93 2 1 1 0123 AS 10 2 1 1 0123 Maxicode CGN Mode 2 3 4 5 6 0123 0123 0123 0123...

Page 40: ...sitions relative to the format field s orientations and justifications ROTATION FIELD ORIENTATION and JUSTIFICATION 0 180 Degrees 0 Left justified above the base line 1 Right justified above the base...

Page 41: ...ing to be used as data This is useful for allowing several fields to use sections of the same text string minimizing the amount of data transmitted For example for the text string 0123456789 a TSP of...

Page 42: ...s The far left edge of the label as viewed from the front of the printer is X coordinate 1 There is no X coordinate of 0 The X coordinates increase in size from the left to right An XB of 203 would pl...

Page 43: ...set to a 1 for proper reverse imaging If the AN parameter is set to a value of 2 the character spacing will be fixed non proportional A setting of 3 will print both fixed non proportional character sp...

Page 44: ...ge black backgrounds simply increase the line size Reverse Text white on black is created by setting the AN to a value of 1 and printing a black box on top of the text using the Line Draw function Spe...

Page 45: ...ation 6 1 Special Printer Control Codes The printer to perform special functions uses the following control characters All other control characters will be ignored Some of these instructions are also...

Page 46: ...The pattern is helpful in determining the condition of the thermal dots on the print head The K code is the equivalent of the D12 CR command sequence L Form Feed Used to feed one blank form based on t...

Page 47: ...ceded by the Axx command The xx specifies the value and or control number for the associating D command The D commands should precede or follow the actual format layout They should be placed before th...

Page 48: ...se to an enquiry command 00 Control Codes 10 Text Equivalent 11 Equivalent 3 Control Codes This position is used to set the printer s handling of control codes 1 Ignore Control Codes 0 Accept Control...

Page 49: ...nes the print button If set to a 0 the button can be used for feeding labels but the print function is disabled 1 Enable 0 Disable 5 Power up Format Type Determines whether to use a saved format file...

Page 50: ...ated reflective sensor detects a signal The polarity of this signal should be inverted when used as a stock level sensor 3 Response After Print If enabled an enquiry response will be sent through the...

Page 51: ...that contains a blow hole or cut slot registration mark used to identify the label size The Stock Out condition will not function properly if this position is not enabled and this type of media is bei...

Page 52: ...command is equivalent to the L control code 70 Clear Commands 73 76 Resets the D73 through D76 commands to their default values XX 73 Load Copies Count Instructs the printer to print multiple copies...

Page 53: ...ains a blow hole set software switch 4 D24 command for blow hole detection and then issue the desired auto size command before issuing the auto size command or the results may be invalid A D COMMAND 3...

Page 54: ...tions A D COMMAND 80 Clears Commands 86 88 89 81 Disable Serial Number Function This command disables both single and multiple serial number functions The next three commands deal with the single seri...

Page 55: ...1 D84 CR A5 D85 CR A3 D75 CR D2 CR 20 CR D3 CR This format would enable the decrement function A2 D86 Select text string 1 to decrement A1 D84 load the step value of 5 A5 D85 and then print three seri...

Page 56: ...lot 1 128 that the format is to be saved in the printer s memory The format file must be terminated by an ESC HEX 1B character in order to save formats 100 Clear User RAM This command will clear all c...

Page 57: ...ple formats below demonstrate how to use the memory commands File 1 Initiates memory clear and then saves a format into slot 1 File 2 recalls the format stored in slot 1 enters text and then prints Re...

Page 58: ...Sample Figure 13 D58 File 3 Print Sample 6 3 6 Dispensing Commands Dispensing commands are commands that advance the media for cutting tear off or presenting and then retract the media to a home posi...

Page 59: ...ically used in conjunction with an optional LPS Label Present Sensor installed on the printer This command instructs the printer to advance the media by the amount specified by the D95 command to the...

Page 60: ...Applicator Mode Peel n Dispense without a delay 3 Enable PMP Mode with LPS sensor X 99 Cutter Control This command controls the enablement of full and or partial optional cutters This command works i...

Page 61: ...ffer special functions pertaining to the text strings Some of the special functions would include Pre padded text and auto print A D COMMAND 60 Clears Command D61 XX 61 Mark Text Staring Position The...

Page 62: ...ch 2 D22 command 3 Enable modes 2 and 3 XX 64 Auto Print String Count This command is used in conjunction with the A1 D63 auto print command The Axx specifies the number of text strings carriage retur...

Page 63: ...s to a format that is suitable for downloading to the printer 7 1 1 PCX2MIC exe Program 1 Run the PCX2MIC program from a DOS prompt 2 Follow the on screen instructions and note the slot number where t...

Page 64: ...a parallel port This command will not function correctly with a serial port configured to 7 bit data bits The following is the format of the D107 command when used with a graphic image file A Memory...

Page 65: ...an 255 00 HEX or FF HEX occurs the byte plus count sequence may be repeated as often as necessary to incorporate all occurrences of the byte For example a string of 1132 FF HEX bytes in sequence may b...

Page 66: ...s twice as big as the source the data can now be transmitted over a 7 bit data connection Figure 14 ASCII HEX Conversions 7 3 Graphic Image Data Format The image data consists of a set of data structu...

Page 67: ...in dots Byte default_spacing Default spacing usually 0 Byte byte_width Width of graphic image in bytes Byte first_char 20 HEX Byte last_char 20 HEX Byte default_char 20 HEX Label lookup_table beginni...

Page 68: ...age font 1 255 This command should be used with an ASCII HEX file that contains only printable characters less then 80 HEX This command supports graphics over 64KB XX 106 Load Graphic Images or Fonts...

Page 69: ...F fonts into a format that is suitable for downloading to the printer 8 1 1 SFP2MIC exe Program 1 Run the SFP2MIC program from a DOS prompt 2 Follow the on screen instructions and note the slot number...

Page 70: ...and no parity or a parallel port This command will not function correctly with a serial port configured to 7 bit data bits The following is the format of the D107 command when used with a graphic ima...

Page 71: ...reas of either blank space 00 HEX or black space FF HEX If a string of more than 255 00 HEX or FF HEX occurs the byte plus count sequence may be repeated as often as necessary to incorporate all occur...

Page 72: ...ersion results in a file size that is twice as big as the source but the data can now be transmitted over a 7 bit data connection Refer to Figure 13 8 3 Font Structure The following font structure is...

Page 73: ...User RAM This command clears all downloadable fonts graphics and stored label formats 101 List Memory Bytes Available The printer will send the character followed by the amount of available bytes and...

Page 74: ...70 322M Operator s Manual...

Page 75: ...gy that is within the specification a minimum multiplier of 2 should be entered in the appropriate multiplier parameters CMX or CMY depending on the field orientation to produce an 80 or 10 4 mils sym...

Page 76: ...l 7 numeric digits are used to produce the bar code The digits must be valid data for the proper bar code to print Failure to use valid data may result in an incorrect bar code The UPC symbology defau...

Page 77: ...duce an 80 or 10 4 mils symbology 9 1 7 European Article Numbering System 8 EAN 8 TCI 21 The European Article Numbering system EAN is a European version of the UPC symbology that is used in the retail...

Page 78: ...e 2 6 of the symbology MaxiCode may encode non printable characters and Modes 2 and 3 require certain control characters for compatibility with transport industry standards In order to properly specif...

Page 79: ...digit numeric year PPPPPP is the six character alphanumeric Postal Code CCC is the three digit numeric Country Code SSS is the three digit numeric Class of Service A A B B C C etc are variable length...

Page 80: ...HT 09 0A Control J LF 0A 0B Control K VT 0B 0C Control L FF 0C 0D Control M CR 0D 0E Control N SO 0E 0F Control O SI 0F 10 Control P DLE 10 11 Control Q DC1 11 12 Control R DC2 12 13 Control S DC3 13...

Page 81: ...et C and then back to subset B resulting in an undesired bar code due to the extra function codes If specific control of the subsets is a requirement then the manual compression bar code should be use...

Page 82: ...s and or non numeric characters were sent while using subset C the resulting bar code produced would be invalid 9 1 16 Codabar Rationalized TCI 42 Codabar is a variable length linear symbology that is...

Page 83: ...ed and must be terminated with the control code The text data may include carriage returns and other control codes Number_of_Rows CR This parameter specifies the number of rows used for rendering the...

Page 84: ...correction codewords A carriage return character must be used to terminate this field Aspect_Ratio CR This parameter is used to adjust the aspect ratio of the PDF 417 symbology The value is entered in...

Page 85: ...0 200 11 1 5 CR D56 CR D2 CR P CR Text string CR D3 CR Figure 16 PDF 417 Sample Format 1 Sample Format 2 D77 CR PDF 417 bar code data CR entered on two separate lines 3 CR 30 CR 90 CR 0 CR 0 CR 2 1 CR...

Page 86: ...interpreting the data format requirements listed in the table below a alphabetic character n numeric number an alphanumeric character a3 3 alphabetic characters fixed length n3 3 numeric characters f...

Page 87: ...or 2nd Dimension Feet n4 n6 326 Width Diameter or 2nd Dimension Yards n4 n6 327 Depth Thickness Height or 3rd Dimension Inches n4 n6 328 Depth Thickness Height or 3rd Dimension Feet n4 n6 329 Depth Th...

Page 88: ...t Weight Troy Ounce n4 n6 360 Volume Quarts n4 n6 361 Volume Gallons n4 n6 362 Gross Volume Quarts n4 n6 363 Gross Volume Gallons n4 n6 364 Volume Cubic Inches n4 n6 365 Volume Cubic Feet n4 n6 366 Vo...

Page 89: ...0 99 Internal n2 an 30 Table 18 UCC EAN Application Identifiers Each subfield s format is expressed as the format of the Application Identifier number the format of the associated data Each subfield m...

Page 90: ...tual height of the bar code in thermal dots If the Y multiplier CMY is not multiplied a bar code with a vertical length of one dot would be produced For example If a one inch high bar code is desired...

Page 91: ...dable For bar codes that do not require extended bars simply access the data that the bar code is using with a second field that generates a text representation of the data and insert in the desired p...

Page 92: ...sed to generate the bar code TCI s 3 28 and 29 that only add the human readable portion may select any CGN for the font size and multiply it normally The main purpose of these codes is to add the auto...

Page 93: ...aning card or lint free cloth dampened with Isopropyl Alcohol See Section 10 5 After every roll of media or every 512 feet of tag stock or fanfold media Peel Edge Foam tipped swab cotton tipped swab t...

Page 94: ...edge all at the same time Follow the steps below for the proper cleaning procedure 1 Remove any installed media 2 Dampen both sides on one end of the cleaning card with isopropyl alcohol 3 Push the H...

Page 95: ...Chapter 10 Printer Maintenance 322M Operator s Manual 91 Figure 20 Unlatching the Print head Figure 21 Removal of Thermal Card...

Page 96: ...sing the two Head Release Levers See Figure 20 unlatch and raise the print head 4 Basic internal cleaning can be done using a combination of compressed air soft bristle brushes foam cotton tipped swab...

Page 97: ...am or cotton tipped swab dampened in isopropyl alcohol clean the thermal elements by gently rubbing the swab down the length of the print head Allow for the alcohol to evaporate then repeat if necessa...

Page 98: ...ean the entire drive roller surface 5 Print head Peel Edge and Internal cleaning may also be performed at this time See the appropriate sections for more information 6 Latch the print head completely...

Page 99: ...vailable serial port on the host computer Verify that the host serial port is functioning properly Verify that the printer and the host serial port parameters are set exactly the same Contact your Ser...

Page 100: ...or condition Cycle power to reset the printer The status indicator light is flashing red in color Generally due to a power fail error Verify that the AC line voltage is present at the AC outlet Cycle...

Page 101: ...the user shall be responsible for Microcom Corporation s customary charges for labor and materials to repair such defects MICROCOM CORPORATION S SOLE OBLIGATION UNDER THIS WARRANTY SHALL BE TO FURNISH...

Page 102: ...he customer Receiving a Return Material Authorization RMA number 1 To receive an RMA number either complete the online RMA request form located on the World Wide Web www microcomcorp com or contact th...

Page 103: ...cs and their default values TSN XB YB TCI XS YS AN 1 1 1 6 1 1 0 The following is the list of commands in numeric order A D COMMAND 2 Text String Entry Mode Precedes the text strings that are supplied...

Page 104: ...00 Control Codes 10 Text Equivalent 11 Equivalent 22 Software Switch 2 A non volatile command used to set the various functions identified below AB12345678 Power up Label Formats 000 No Power up Form...

Page 105: ...int COM1 0 Disable 1 Invert INPUT 1 Polarity 0 Normal 1 Disable Extended ASCII 0 Enable 24 Software Switch 4 A non volatile command used to set the various functions identified below AB12345678 Code P...

Page 106: ...r the variables instead of what the user supplies in the header of the format file 2 Automatically sizes the label and displays on the screen the values for the header variables 3 Same as A2 D39 but p...

Page 107: ...and 60 Clears Command 61 XX 61 Mark Text Starting Position The Axx designates which text field to start entering new data 62 Pre Padded Text This command is sent after the text that is to appear at th...

Page 108: ...nable Increment The serial number will be increased by the D85 value 2 Enable Decrement The serial number will be decreased by the D85 value XX 87 Load Field Number to Clear Increment Decrement Status...

Page 109: ...cator Mode Peel n Dispense with no delay X 99 Cutter Control This command will enable full and or partial cuts Commands 102 and 103 can be used to set the cut intervals Partial cuts are only available...

Page 110: ...et to allow partial cuts XX 104 Load Graphic Image of Font into User Memory without Compression The Axx specifies which memory slot to place the image font 1 255 This command should be used with an AS...

Page 111: ...The modem or printer end of an RS 232 serial communication link Modem serial ports and other peripherals are typically configured as DCE Die cut media Media that is cut using a die to form individual...

Page 112: ...as LTS Label Taken Sensor Platen Roller that is located below the print head which the media rests upon See Drive roller Rolled media Media that has been rolled onto a core typically cardboard in natu...

Page 113: ...t carries data from the DTE to the DCE for 2 way RS 232 serial communication Also known as TX and TD USB Universal Serial Bus A high speed asynchronous serial interface typically transfers up to 12M b...

Page 114: ...110 322M Operator s Manual...

Page 115: ...UCC EAN 128 82 86 UCC EAN 128 text 86 UPC A 71 88 UPC E send 11 71 UPC E send 6 72 Bar codes 13 Human Readable Text 87 Rotation 86 C Cleaning Kit 14 89 90 Codabar Symbol 78 Code 39 Symbol 73 Code 93 S...

Page 116: ...46 101 Inspection 15 Isopropyl Alcohol 90 93 L Label Format Fields 32 99 AN 37 39 CC 32 37 53 CGN 34 CMX 35 36 37 CMY 35 36 37 CS37 FJ 36 FO35 36 37 TCI 33 34 TSN 32 TSP 37 XB 32 YB 32 Label Header 26...

Page 117: ...tions 13 14 P Packaging 15 Parity 11 PDF 417 Symbol 79 80 Peel Edge 89 93 94 Print Button 17 Print Length 11 Print Resolution 11 Print Speed 11 Print Type 11 Print Width 11 Printer Commands 41 43 Auto...

Page 118: ...hipping Damage 15 Software DIP Switches 43 Specifications 11 16 General 11 Media 11 Printing 11 Statistics Label 20 T Temperature 11 Thermal Printer Card 90 Troubleshooting 95 U Unpacking 15 UPC A Sym...

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