Clear Bilight
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TROUBLESHOOTING
If you have difficulty in operating the Clear Bilight, the
Troubleshooting Tips below may help to solve the problem. If
you are still having difficulty after following these instructions,
please contact MICHAEL TODD BEAUTY Customer Service at
[email protected] or call (772) 800-7654.
PROBLEM
Clear Bilight does not wor
k
The Light Indicator is off when
the Clear Bilight is plugged
into the USB Cord and
plugged into a power source
Indicator Light is green
but treatment lights are
not illuminated
Treatment Head temperature
rises during treatment
Make sure Treatment Head
face is in contact with skin.
It is normal for the Treatment
Head to get warm during
treatment. If the Treatment
Head gets hot to the touch,
turn the device off and
contact Customer Service.
• Make sure you have pressed
the ON/OFF button.
• Make sure the Treatment
Head is securely connected
to the handpiece.
• Charge the battery.
• The battery is fully charged
and ready to use. Unplug
Clear Bilight from USB Cord
and press the ON/OFF
button.
• Make sure the Clear Bilight is
securely connected to USB
Cord.
• Connect another appliance
to the AC outlet to make
sure the outlet is “live.”
TRY THIS SOLUTIONS
