MGI MGIDL-T7RS, User Manual

Page: 49 / 61

Maintaining the devic
e
42
Table 2 Troubleshooting
Problem Possible cause Recommended action
Compartment door
opened is displayed
in the interface.
The compartment
door is opened.
1. Close the compartment
door again.
2. If the problem persists,
c o n t a c t t h e t e c h n i c a l
support.
T h e s a m p l i n g
needle bumps into
t h e p o s t - l o a d i n g
p l a t e a n d b e n d s
during operation.
Position settings are
improper.
C o n t a c t t h e t e c h n i c a l
support to set the position.
Bubbles exist in the
fluidics lines of the
flow cell.
A s m a l l n u m b e r
o f b u b b l e s e x i s t
in the fluidics line
o f t h e f l o w c e l l
when aspirating the
reagent.
1. After loading, press the
f l o w c e l l a t t a c h m e n t
button to release the flow
cell.
2. C h e c k w h e t h e r t h e
sealing ring is installed
evenly. If not, re-install
the sealing ring.
3. If the problem persists,
c o n t a c t t h e t e c h n i c a l
support.
The flow cell cannot
be attached to the
flow cell stage.
z
T h e f l o w c e l l
a t t a c h m e n t
b u t t o n i s n o t
pressed.
z
Dust, debris or
d a m a g e m i g h t
b e p re s e n t o n
t h e f l o w c e l l
stage.
1. Check whether the flow
cell attachment button is
pressed.
2. C h e c k t h e f l o w c e l l
stage for dust, debris or
damage. Clean the flow
cell stage. For details,
refer to Maintaining the
flow cell stage on Page
39.
3. If the problem persists,
c o n t a c t t h e t e c h n i c a l
support.