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Scribe EC no Printer Installation Guide
Document Revision: 2004/12/28
Troubleshooting
1. The ScribeEC program did not recognized a loader.
a. Check the power cable on the back of the ScribeEC loader.
b. Make sure the power switch in the power supply of the loader is in ON
position (the I is pressed in).
c. Make sure the power switch on ScribeEC loader is turned ON.
d. Check the serial cable (RS232) connection between the ScribeEC loader
and a host PC.
2. ScribeEC program did not recognize any drives.
a. Press the eject button on the drive to check for power.
b. Check the power cable on the back of the drive bay.
c. Turn the power button on the drive bay. The power button is located on
front of the tower.
d. Check the firewire connection between the drive bay and a host PC.
e. Check if Windows operating system recognized the drives by going to My
Computer or Device Manager. Windows operating system must initialize
drives prior to executing ScribeEC program.
