metrofires Ultra Insert Installation & Owner'S Operation Manual Download Page 11

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Operating your Metro fire is simple and you will quickly learn how to get the 
best from it. First take a minute to familiarise yourself with your new Metro.

•  Raise the door handle anti-clockwise until the latch releases, and then 

slowly pull the door open. You will note that if you let the door go before 
it is at 90° to the appliance, it will fall closed. This is a safety feature 
that ensures the door cannot fall open if it is not latched securely. For 
the door to remain open, you must open it fully

•  There is a single air control making your Metro fire easy to adjust. This 

control moves from left to right, which is ‘low to high’. 

The Metro Ultra Insert is the world’s first conventional insert fire that meets 
the specification of ECAN’s Ultra Low Emission standards and discharges 
incredibly low emission particulate even during the ignition light up phase. 

If your Metro has only been installed within the last day, the fire cement 
seal at the base of the flue will not be fully cured. To ensure the cement 
sets without blistering it is recommended you burn 2-3 sheets of loosely 
crumpled newspaper at a time, at 30 minute intervals over a 4 hour period.

Fuel

Properly seasoned (dry) timber is necessary for the Metro to operate 
efficiently; firewood that contains a high moisture content will result in flue 
pipe blockages, reduce heat output and create other issues. 

It is always recommended to burn well dried fuel that has good air flow to 
ensure the timber has dried right through to the core. Seasoned timber will 
only dry over one summer subject to it’s size and if it is covered from rain 
but also allowing plentiful air to pass through the stack for drying. 

The moisture content must be under 25%. It is best to allow a minimum 
of 12 months drying time for soft woods and at least double this for hard 
woods with good air flow required through the stack.

Note: Once split, Softwood usually takes 12 months to season - Hardwood 
can take up to 24 months to season - Wood must be stored in a location 
that enables air circulation. Unseasoned wood stored in a closed woodshed 
without air circulation will still be unseasoned 12 months later.

Burning properly seasoned (dry) fuel will result in;

• 

Less ash buildup

• 

Less emission into the environment

• 

Less creosote that can cause a host of issues

• 

Maintain a clean flue system

• 

Extend the life of the sacrificial components in your fire

Fan

The fan must always be switched on. The fan will start when the thermostat 
reaches 40ºC in approximately 10-20 minutes from initial lighting delivering 
low air volume very quietly. 

Operating your Metro wood fire

Your Metro wood fire must be regularly maintained and we recommend 
it is also serviced annually. If a wood fire is not regularly maintained and 
serviced, the life span will be reduced.

If your Metro wood fire has been neglected by not being regularly maintained 
and serviced, with authorised Metro parts replaced as required, or neglected 
through misuse, any warranty claim may be declined. 

Listed below are the parts and product codes for your Metro wood fire. The 
promet/baffle should be regularly checked and must always be in place 
during the operation of your fire. The baffle should be resting on four support 
lugs (two on each side of the firebox). It must be hard back against the rear 
of the firebox with the ‘promet lining’ (white board) or return front steel edge 
of the baffle facing forward.

Hairline cracks in the promet lining are not uncommon and will have no 
adverse effect on the operation and performance of your Metro wood fire. 
These cracks are the result of intense heat coupled with expansion and 
contraction and is normal wear and tear.

If the promet lining starts to break up and pieces fall into the firebox it must 
be replaced.

Note: Impact damage when loading wood and burning wood which is not 
properly seasoned, i.e. 25% moisture content or more, will cause the promet 
to disintegrate and require replacement. Always burn dry well seasoned 
wood and take care when loading wood into the firebox.

Model

 

 

 

Type of promet required / Type of steel baffle(s) required

• Ultra Insert

• 

Ultra Insert Gland Seal 500-0752

• 

Metro Firebrick 500-1100 x1

• 

Ultra Insert Firebrick 500-1118 x2

• 

Ultra Insert Door Glass 500-0150

• 

Ultra Insert Convection Tube 500-1506

Ultra Insert Air Tube 

500-1505

Ultra Insert Promet Set 

500-2025

Ultra Insert Baffle 

500-2540

Parts guide for your Metro – Promet, baffles and wetback options

420mm

420mm

50

125

100

303mm

Summary of Contents for Ultra Insert

Page 1: ...quirements 9 Getting to know your Metro 10 Replacement parts accessories 11 Operating your Metro 11 Cleaning and maintenance 13 Troubleshooting 14 Metro warranty 15 Ultra Insert Wood Fire Wood Fire In...

Page 2: ...lue pipe exposed A rear cavity vent is required Please see detail in Diagram 1 opposite with full cavity vent requirements and installation detailed on page 8 of this manual In New Zealand the Metro U...

Page 3: ...lation instructions detailed on page 6 proceed and fit the flue with All JOINTS SEALED and riveted with a minimum of three stainless steel or monel rivets on each joint 7 With Pioneer fire cement appl...

Page 4: ...or cabinet Ensure the fan rotates freely 4 Rotate the door handle fully anti clockwise before placement of the fascia The inner fascia slips snugly into the cabinet with the Top Rail of the fascia res...

Page 5: ...s in its correct position in the top chamber of the firebox It should be resting on four support lugs two on each side of the firebox The baffle must be hard back against the rear wall of the firebox...

Page 6: ...omponents A 1 x Stainless steel weather butterfly B 1 x Stainless steel ECO Cowl top C 1 x 420mm x 240mm diameter stainless steel ECO Cowl housing D 1 x 480mm long stainless steel flue pipe extension...

Page 7: ...eather butterfly A so the angled sections are facing up With both arms and angled sections of the stainless steel weather butterfly A facing up fit it into the stainless steel ECO Cowl top B and secur...

Page 8: ...nd bead off around the perimeter Fill the weather seal groove with silicon and embed the weather strip fully into the silicon to ensure weather tightness Chimney vent requirements 230mm Maximum height...

Page 9: ...de of the door opening making the minimum floor protector width 825mm The insulated floor protector must project from behind the fascia the distance specified I in the table below Minimum projection i...

Page 10: ...baffle plate promet extension white board on the baffle plate It is critical that the fire not be operated with cracked or broken door glass It is critical that the fire is operated with the fan switc...

Page 11: ...easoned 12 months later Burning properly seasoned dry fuel will result in Less ash buildup Less emission into the environment Less creosote that can cause a host of issues Maintain a clean flue system...

Page 12: ...latch After 2 minutes with the kindling well alight fully close the door Intermediate load with air control fully open Approximately 40 minutes after lighting once remaining fuel has formed hot coals...

Page 13: ...epends on the density and cleanliness of your fuel To remove the excess ash your Metro should not be operating Open the door and using a hearth shovel or similar empty the excess ash directly into a s...

Page 14: ...We highly recommend the Metro ECO Cowl is fitted as this will increase the draw If you already have an ECO Cowl and smoke is still entering the room please add another 600mm length of flue pipe Downd...

Page 15: ...the life span will be reduced If your Metro wood fire has been neglected by not being regularly maintained and serviced warranty may be declined It is critical the fire not be operated with over worn...

Page 16: ......

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