multiple nurses or doctors into their working groups. Nurses, on the other hand, can be part of many
working groups, but they can’t create one or add more people to it.
I forgot my MESI mRECORDS password. What can I do?
Click on “Forgot password?” and enter your email to request a new one. You will receive an email
with a link, which will allow you to reset your password.
I forgot my MESI mTABLET un-lock code. What can I do?
Click on “Forgot your un-lock code?” and the system will offer you to enter your password instead.
Then go to the Doctor tab-> Settings -> Profile -> Passwords, where you can change it.
Maintenance
Do the MESI mTABLET diagnostic modules require calibration and annual check-ups?
Yes, the modules must be calibrated according to their specifics and local guidelines. The whole
system, including the tablet, s
hould be inspected by your local MESI distributor’s qualified service
engineer
at least every 12 months to ensure the proper functioning and accuracy.
How can I update MESI mTABLET software?
The update notification will automatically pop up, you just need to confirm it by clicking Update
now. Any user, regardless of role, can update the device. Patient information and measurement data
stored on your MESI mTABLET will stay on the device. However, it is still recommended to sync all
the data with MESI mRECORDS before updating the device.
Your MESI mTABLET can also be updated manually. To do so, please follow the instructions below:
1.
Press the Settings icon on the login screen.
2.
Find the Update center tab.
3.
Wait a couple of seconds for available updates to download.
4.
Start the update procedure by selecting the desired update.
How should the MESI mTABLET be cleaned?
To clean the tablet, use a damp lint-free cloth. You can use the same method to clean the charging
station as well as the docking station. Do not use aggressive cleaning agents and excessive force
when cleaning the device.
Who can I contact in case of any issues with the MESI mTABLET diagnostic system?
You can get in touch with MESI directly by submitting the support form at
contact
your local MESI representative.
Troubleshooting
Tablet
How to perform a soft reset?
If for any reason the tablet is slow or unresponsive, go to device settings by pressing the Settings
icon on the login screen. In the General tab, scroll to the bottom of the screen and click on the Soft
reset button. This will restart the tablet and return it to the proper functioning. If you are not
successful, please contact
your local MESI representative
for further assistance
.