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Merit Industries Inc

.

Troubleshooting Guide for

 

M e g a t o u c h ™   X L

M e g a t o u c h ™   X L

  

                                                                               

For more information contact Merit Customer Service at 1(800) 445-9353, 8:30 AM - 6:00 PM EST

 

 

P

ROBLEM

 

C

ORRECTIVE 

A

CTION

 

C

OMMENT

 Game not recording credits
from coins,
 Bill acceptor not working.

 

Check that the Coin Box/Bill Acceptor is
correctly installed.

 

Check that the wiring harness on the Coin
Box/Bill Acceptor is intact and not damaged.

 

Check that the Bill Acceptor is powered.

 

Check the actuator wire on the coin mech
micro switch.

 

Check that JP3 (on the I/O board) is shorted
correctly.

 

Coin Box/Bill Acceptor must be fully
inserted and locked into place.

 

Inspect the wiring harness on the Coin
Box/Bill Acceptor for damage. Make
sure that it is fully connected.

 

Bill Acceptor (only) requires a power
connection from the power supply. This
power connection is the same plug that
is used to power the monitor. There is a
second connector (two conductors)
behind the Coin Box/Bill Acceptor
connector. Both connections must be
complete for proper operation.

 

The actuator wire is the thin wire at the
end of the coin chute.

 

Jumper JP3 (on the I/O board) should be
shorted in the negative position.

 Meter not advancing.

 

Check connection at I/O board.

 

Check wiring at J3 METER connector
on I/O board in rear compartment.

 

Speaker magnet may interfere with the
meter. If you believe this to be the case,
the meter must be replaced.

 No sound,
 Game volume low.

 

Adjust volume control.

 

Make sure speaker is plugged in.

 

Volume control is VR1 & VR2 on the I/O
board.

 

Speaker connection is the small
connector (J9) next to the larger white
connectors on the I/O board.

 Game volume loud,
 Sound distorted.

 

Turn volume down.

 

Volume control is VR1 & VR2 on the I/O
board (and, on front-access, upright
models, an auxiliary volume control is
located on the front of the PC shelf).

 Slow loading from CD
player

 

Clean CD

 

Clean the lens in the CD player

 

Replace the CD player

 

 99 Credits when the game is
turned on

 

Check the U11 on the I/O board for bent
pins.

 

JP2 on the I/O board should be shorted.

 

Summary of Contents for Megatouch XL

Page 1: ...Merit Industries Inc 2525 State Rd Bensalem PA 19020 8529 215 639 4700 800 445 9353 http meritind com 9000 1001...

Page 2: ...t Boards Troubleshooting Guide Gold Troubleshooter Instructions White CMOS Setup Green Mars 2000 Bill Acceptor Yellow DIP switch settings Coin in menu instructions Section 3 Power Supply GlobTek ST 23...

Page 3: ...binet Styles Dimensions shipping weights General Information Countertop Parts Illustrations Parts List General Information 19 Upright Parts Illustrations Parts List General Information 19 Cabaret Part...

Page 4: ...W 20 D 18 1 4 Shipping weight approx 95 lbs Bill acceptor option 19 Upright Dimensions H 54 1 4 W 24 D 26 1 2 Shipping weight approx 250 lbs Bill acceptor option 19 Cabaret Dimensions H 61 W 22 1 2 D...

Page 5: ...Countertop Dimensions H 15 1 4 W 20 D 18 1 4 CPU Board Information DeAmertek Telco Touchscreen Type Microtouch ELO...

Page 6: ...13 COUNTERTOP...

Page 7: ...MENTARY SETUP CALIBRATE 16 MW0012 01 BRACKET CONN COUNTER CTOP XL SA0104 01 DISPLAY MOTHERBOARD ASSY XL 17 MW0010 01 FRAME DISPLAY CTOP XL 18 EC9840 TOUCHSCREEN CONTROLLER SMT3 19 HW8171 01 PCB GUIDE...

Page 8: ...ESS XL CTOP 41 HW8727 LOCK FLAT STR DIFF 1 1 8 CAPKY CD DOOR COIN BOX 42 MW0037 01 CAM LOCK 75 X 2 0 DECALS AND SIGNS GL3100 01 DECAL SIDE PANEL XL CTOP GL3101 01 DECAL FRONT XL CTOP SA7297 06 SIGN HO...

Page 9: ...19 Upright Dimensions H 54 1 4 W 24 D 26 1 2 CPU Board Information DeAmertek Telco Touchscreen Type Microtouch ELO...

Page 10: ...19 UPRIGHT FRONT ACCESS 19 UPRIGHT FRONT ACCESS...

Page 11: ...19 UPRIGHT REAR ACCESS 19 UPRIGHT REAR ACCESS...

Page 12: ...T ASSY METER TEST SWITCH 23 MW0044 01 DOOR LOCK LATE UR 24 SA3234 01 02 SHELF PC POWER URTS XL 02 CE APPROVED ASSY 24a WD2018 01 SHELF 19 VIDEO UNIVERSAL 24b MW0063 01 PLATE MTG PC PWR XL 24c EC0007 0...

Page 13: ...19 Cabaret Dimensions H 61 W 22 1 2 D 24 CPU Board Information DeAmertek Telco Touchscreen Type Microtouch ELO...

Page 14: ...19 CABARET 19 CABARET...

Page 15: ...87 01 RIBBON CABLE 9 COND 31 L 20 EC9840 TOUCHSCREEN CONTROLLER BOARD SMT 3 21 SA0014 01 HARN E M CREJ 19 CABARET 22 SA3266 03 0B CRT ASSY 19 CABARET XL 22a EC9378 MONITOR VGA 19 22b EC9823 T S OVERLA...

Page 16: ...al Installation of Touchscreen Glass Microtouch Touchscreen Information Access Removal of Major Assemblies CD ROM Player Monitor Circuit Boards Troubleshooting Guide Troubleshoooter Software Instructi...

Page 17: ...CONTACT MERIT TECHNICAL SERVICE at 1 800 445 9353 BEFORE ATTEMPTING ANY SERVICING B If the cursor generally follows your finger except for one particular area on the screen the EEPROM is not correctin...

Page 18: ...all Merit Customer Service for software that can prevent this problem from happening again b The UART chip or the U39 Maxim chip on the upright model has been burnt out by a static hit Solution Call M...

Page 19: ...e screen about 1 away from the dot diagonally towards the center of the screen repeat this procedure for the second calibration dot see Figures 1a and 1b You are now in TEST SCREEN mode As you test th...

Page 20: ...uch the approximate location where the first dot appeared If the crosshair is not centered on your finger note the direction and approximate distance which it is off center Repeat this procedure at th...

Page 21: ...r see Figures 3a and 3b For example if the crosshair comes up slightly below where you touched when you recalibrate touch slightly below the calibration dot if the crosshair appears slightly above and...

Page 22: ...itor 3 Apply the black cloth tape around the entire perimeter of the monitor securing the touchscreen glass to the monitor and covering the double sided tape 4 Place the monitor assembly back into the...

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Page 26: ...s attached to the metalwork next to the controller See Figure 1 for touchscreen controller location 4 Disconnect the monitor signal cable from the motherboard See Figure 1 5 Remove the four nuts secur...

Page 27: ...FIGURE 1 COUNTERTOP CD PLAYER REMOVAL FIGURE 2 COUNTERTOP MONITOR REMOVAL...

Page 28: ...s used on your game If your game uses an SMT controller you will have to remove the screws securing it to the cabinet in order to disconnect the touchscreen cable 4 Remove both bolts securing the rear...

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Page 31: ...ame and disconnect it from all power 2 Locate and gain access to the motherboard If unsure where to locate your motherboard see you re game manual 3 Disconnect all connectors from the CPU and I O boar...

Page 32: ...hift it to the right to remove it from the game 8 Turn the bracket around to access the communications board 9 Disconnect the communication ribbon cable from J1 and the power connector from J6 10 Remo...

Page 33: ...FIGURE 1 TELCO MOTHERBOARD AND I O BOARD ASSEMBLY FIGURE 2 DEAMERTEK MOTHERBOARD AND I O ASSEMBLY...

Page 34: ...FIGURE 3 COMMUNICATIONS BOARD LOCATION CTOP FIGURE 4 COMMUNICATIONS BOARD LOCATION CABARET UPRIGHT...

Page 35: ...d is the small printed circuit board in the CPU section of the game Board must be fully inserted in its socket Riser card is the printed circuit board connecting the I O board to the motherboard Riser...

Page 36: ...2 Button Clear Detected is displayed on screen 6 2 Button Clear Complete Using the diagnostics software run the Motherboard Tests Processor Test and Co Processor Test to make sure they are each worki...

Page 37: ...t may be stuck to it Check connections on the controller Check that the gasket on the bezel is not dry LED on the control box will flash then stay on steady when the screen is touched Anything stuck t...

Page 38: ...o conductors behind the Coin Box Bill Acceptor connector Both connections must be complete for proper operation The actuator wire is the thin wire at the end of the coin chute Jumper JP3 on the I O bo...

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Page 44: ...ght System Setup 14 Press ENTER 15 Use DOWN ARROW to highlight Diskette Drive A 16 Press PAGE UP four 4 times until Not Installed appears 17 Press ESC 18 Main Menu appears on the screen 19 Use DOWN AR...

Page 45: ...In Menu Settings for the bill acceptor are controlled by the settings for Electronic Mech 2 2E in the Coin In Menu screen To set the Coin In Menu to provide a bonus credit for the use of a dollar set...

Page 46: ...GlobTek Parts list...

Page 47: ...R16 1 2W 56W R17 1 2W 270W R18 R20 R21 1 4W 1KW R19 R41 1 16W 3 9KW R22 1 4W 6 8KW R23 1 16W 8 2KW R24 1 4W 10KW R25 1 4W 56KW R26 1 4W 39KW R27 R55 1 16W 22KW R28 R34 R35 R36 56 1 16W 1KW R29 R48 1 1...

Page 48: ...10V 105 C E C C18 C19 470mF 16V 105 C E C C20 104rF 50V C C C21 10mF 25V 105 C E C C23 C24 1mF 50V 105 C E C C25 330mF 35V 105 C E C C27 0 001mF 400V M C D1 D2 4 0A 800V IN5408 D3 D4 D5 D6 1 5A 600V...

Page 49: ...L5 L6 1mh 30A PC9780 L7 L8 100mh 2A FUSE T 5A 250V H FUSE M TYPE P8 P9 450mm 6 pin WIRE 450mm 4 pin 5 1 4 WIRE 450mm 4 pin 3 1 2...

Page 50: ...DeAmertek CPU Board No Information Available Telco CPU Board No Information Available CRT 500 I O Board Parts list...

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Page 55: ...Monitor Adjustments Degaussing...

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Page 61: ...LS When you are about three feet away quickly turn the coil perpendicular to the monitor and release the trigger 5b WAND SHAPED COILS When you are about three feet away point the wand away from the mo...

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Page 63: ...ror 9 error messages Cause Improper CD ROM cable and software bugs Solution Install updated software CD and EPROM and change the CD ROM cable Contact Merit Customer Service at 1 800 445 9353 to receiv...

Page 64: ...ymptoms Game crashes after first credit is entered Cause This revision of the program was not set to clear the NV RAM on first power up Solution Do a 2 button memory clear to clear the NV RAM To perfo...

Page 65: ...emely careful not to over tighten the screws securing the I O board standoffs Over tightening can cut traces on the board causing the board to short out when power is applied Merit recommends no more...

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