Helpful Service Hints
Lamps will not light
Is the tanning bed on using the timer system?
Is the tanning bed plugged into the electrical receptacle?
Are the power cords securely connected from the
canopy to bench?
Is your bed on a 15 Amp dedicated circuit breaker?
Check the power supply. You may have to reset the
circuit breaker. This is due to not having a 15 Amp
dedicated breaker or having too many devices on the
proper breaker pulling too much amperage while
tanning.
Verify that the voltage coming out of the wall is safe for
this product. Your voltage should not exceed 130 Volts.
The lamp may not be locked into place. You may need
to hand twist back into locking position
The lamp may be burnt out. Removal of the acrylic
may be needed. Refer to Acrylic Removal section of
this manual. Remove a lamp that lights and place it in
the spot where the lamp was out. If this new lamp
doesn’t light in this position the ballast may need to be
replaced. If it does light, the first lamp may need to be
replaced.
Two or three lamps
located next to each
other are not lit
Possibly a ballast problem due to a power surge in your
household electrical system. Contact your Authorized Dealer
for replacement assistance.
Canopy fails to stay
in the upright
position
Double check assembly instructions. Gas shocks may have
been put on upside down. See page 10.
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