Mercedes-Benz EQS 2021, Operator'S Manual

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For accident clarification purposes, the following
measures can be taken up to an hour after the
emergency call has been initiated:
R
The current vehicle position can be deter-
mined.
R
A voice connection to the vehicle occupants
can be established.
R
Emergency call data can be called up.
%
For Russia: various functions, e.g. receiving
traffic information, cannot be performed for
up to two hours after sending an emergency
call.
▌ Self diagnosis function of the emergency call
system
Your car verifies the operability of the emergency
call system each time the vehicle is ON. In case of
system failure, you will be informed with text mes-
sage on the instrument cluster and with red indi-
cator SOS NOT READY on the display.
Please, make sure, that during 30 seconds after
switching vehicle ON the red indicator SOS NOT
READY in the upper right corner of display is
switched OFF, this means the emergency call sys-
tem passed diagnostics successfully.
▌ Starting/ending ERA-GLONASS test mode
Requirements:
R
The starter battery is sufficiently charged.
R
The vehicle is switched on.
R
The vehicle has been stationary for at least
one minute.
% The test mode is currently available in the fol-
lowing countries, for example:
R
Russia
R
Belarus
R
Kazakhstan
R
Armenia
R
Kyrgyzstan
#
To start the test mode: press and hold the
~
button on the multifunction steering
wheel for at least five seconds.
The test mode is started and automatically
ends after the language test has been per-
formed.
#
To stop manual test mode: switch off the vehi-
cle.
The test mode is ended.
▌
Information on data processing
Processing of personal data via the Mercedes-
Benz emergency call system
All processing of personal data via the Mercedes-
Benz emergency call system corresponds with the
specifications in the EU Regulation 2016/679 "on
the protection of natural entities with regard to
the processing of personal data (GDPR)".
The data is solely used by the Mercedes-Benz
emergency call system for rescue and recovery in
the event of an accident.
The owner of a vehicle, that is equipped with a
Mercedes-Benz emergency call system in addition
to the 112 emergency call system (EU eCall), has
the right to use the 112 emergency call system
instead of the Mercedes-Benz emergency call sys-
tem.
Contact address for carrying out deactivation of
the Mercedes-Benz emergency call system are
the local dealers.
576 MBUX multimedia system
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