Making an emergency call
X
To initiate an emergency call
manually: press cover
:
briefly to open.
X
Press SOS button
;
briefly.
The indicator lamp in SOS button
;
flashes until the emergency call is ended.
X
Wait for the voice connection with the
Response Center.
X
After the emergency call is ended, close
cover
:
.
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The
Response Center will automatically contact
local emergency officials with the vehicle's
approximate location if they receive an
automatic SOS signal and cannot make voice
contact with the vehicle occupants.
Roadside Assistance call button
X
Press and hold Roadside Assistance
button
:
for more than two seconds.
A call to a Mercedes-Benz Roadside
Assistance Representative is initiated. The
indicator lamp in Roadside Assistance
button
:
flashes while the call is active.
The
Connecting Call
message appears in
the multifunction display and the audio
system or COMAND is muted.
If a connection can be established, the
Call
Connected
message appears in the
multifunction display.
If a mobile phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Response
Center, for example:
R
current location of the vehicle
R
vehicle identification number
R
vehicle model
R
vehicle color
i
The COMAND display shows that an
mbrace call is active. You can switch to the
navigation menu by pressing the NAVI
button on COMAND during the call. Spoken
commands are not available.
A voice connection is established between
the Mercedes-Benz Roadside Assistance
Representative and the vehicle occupants.
X
Describe the type of assistance needed.
The Mercedes-Benz Roadside Assistance
Representative either sends a qualified
Mercedes-Benz technician or organizes for
Features
297
Loading, stowing and features
BA 212 USA, CA Edition B 2011; 1; 5, en-US
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Version: 3.0.3.6
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