16
Replacing broken glass
Order a glass replacement kit for your specific stove model and size from your nearest dealer. The model specification
can be found on your guarantee card.
1. Remove broken glass from door.
2. Take the replacement glass and feed the top edge up into the top of the door. The bottom edge of the glass will then
drop into place.
3. Push glass downwards to fit against the fibreglass rope in the bottom of the door.
It may be necessary to replace the fibreglass rope seal that surrounds the glass on the bottom and both sides of the
frame of the door. The rope is available from your dealer. It prevents air leaking into the stove around the glass. It must
therefore be tightly packed.
15. TROUBLESHOOTING
Apparent malfunctions are often caused by incorrect operation. If you think something has gone wrong with your stove,
check out the points below. If the trouble is not remedied after checking these points then contact your installer.
Problem
Possible causes
Remedy
Stove smokes
1. Damp or green wood.
2. Chimney needs cleaning.
16. GUARANTEE
Your
Mendip Inset
stove has the following guarantees:
�
5 years - for the basic structure.
�
2 years - for internal removable parts and electrical components.
�
Glass windows, seals, refractory bricks and vermiculite are not included in this guarantee.
The guarantee starts from date of purchase and is only effective where:
1. The product has been purchased from an appointed dealer of
Mendip Stoves
.
2. The complaint has first been investigated by the appointed dealer of
Mendip Stoves
.
3. The installation, operation and maintenance of the product is, in the opinion of the appointed dealer and
Mendip
Stoves
, in accordance with the installation and operating instructions provided.
4. Only
Mendip Stoves
accessories have been used and wood fuels burned in accordance with Mendip Stoves
operating instructions.
5. No modifications have been made to the product without prior written permission of
Mendip Stoves
.
The guarantee is strictly limited to the replacement or repair, by
Mendip Stoves
or their appointed dealer, of parts
recognized by us to be defective and excludes all other indemnities. The affected part must be returned to our factory.
The costs of removal and reinstallation are not covered by this guarantee.
Note: Due to the wide variations in design and construction of chimney flues we cannot guarantee that your chimney
provides sufficient draught for your stove to be smoke free. However, if your chimney conforms to the criteria laid down in
these instructions and to European Standards smoke problems should not occur.
1. Use dry wood.
2. Clean chimney.
Takes a long time to get
the stove hot.
1. Damp or green wood.
2. Chimney needs cleaning.
1. Use dry wood.
2. Clean chimney.
Fire does not stay in
overnight.
1. Insufficient wood in stove.
2. Too soft wood e.g. pine.
3. Door seal needs replacing.
4. Wrong air inlet regulation.
1. Load more wood.
2. Use harder wood.
3. Replace door seal.
4. Close combustion air control.
Fire goes out.
1. Damp or green wood.
2. Stove not up to temperature.
1. Burn dry wood.
2. Get the stove hotter before closing combustion
air control.
Glass gets dirty.
1. Lack of flame.
2. Damp or green wood.
1. Leave primary air control slightly open to ensure
a slow flame at all times.
2. Use dry wood.
