14
TROUBLESHOOTING GUIDE
Before requesting service, please refer to the following chart for the symptom and possible solution.
SYMPTOMS
POSSIBLE SOLUTIONS
• Make sure the power cord is plugged in.
• Try another AC outlet.
• Power is off; check fuse or circuit breaker.
• Unplug unit for an hour, then plug it back in.
Poor reception on some channels
Horizontal or diagonal bars on
screen
Poor sound or No sound
TV does not operate
• Check antenna connections; reorient antenna.
• Check for sources of possible interference.
• Station or CATV experiencing problems; tune to another station.
• Station signal is weak; reorient antenna to receive weaker station.
• Check for sources of possible interference.
Poor picture or No picture
• Station or CATV experiencing problems; tune to another station.
• Check antenna or CATV connections, reorient antenna.
• Check for sources of possible interference.
• Check picture control adjustments.
• Station or CATV experiencing problems; tune to another station.
• Check sound adjustments (Volume and Muting).
• Check for sources of possible interference.
Poor color or no color
• Station or CATV experiencing problems; tune to another station.
• Make sure channels are set into memory.
• Check picture control adjustments.
• Check antenna or CATV connections; reorient antenna.
• Check for sources of possible interference.
Picture wobbles or drifts
• Station or CATV experiencing problems; tune to another station.
• Make sure channels are set into memory.
• CATV company is scrambling signal.
• Check antenna orientation.
No CATV reception
• Check all CATV connections.
• Set TV/CATV menu option to the CATV mode.
• Station or CATV system problems; try another station.
• Make sure TV/CATV menu option is in the appropriate mode.
• If using antenna, check UHF antenna connections.
No reception above channel 13
No Remote operation
• Batteries are weak, dead or inserted incorrectly.
• Remote is out of range; move closer to TV within 15 feet.
• Make sure Remote is aimed at sensor.
• Confirm there are no obstructions between the Remote and the TV.
• Make sure the power cord is plugged in.
TV shuts off
• No broadcast on station tuned.
• Sleep Timer is set.
• Power interrupted.
Closed - Caption is not activated.
• TV station experiencing problems or program tuned is not closed captioned. Try
another channel.
• Check CATV connection or VHF/UHF antenna, reposition or rotate antenna.
• Press TV/CAPTION/TEXT button to turn on the closed caption decoder.
• Select proper language in the menu options.
Display is not shown in your language.
The remote control does not register
your product.
• Fully depress CODE SET button and VCR or CAB/SAT button at the same time.
Then enter the code that operate your product within 10 seconds.
• Install new batteries.
• Press the button of the product you want to control (TV, VCR, Cable/Satellite box).
• Program remote with a different code.
• The remote control may not be compatible with your product.
• Install new batteries.
The remote control does not operate
your product.
The remote control does not operate
some features of your product.
• Program remote with a different code.
• The remote control may not be able to operate all features of your product.
FOR ADDITIONAL SET-UP INFORMATION OR CUSTOMER SERVICE
PLEASE CALL:
1-877-476-3561
3I60201A E/P10-16
03*02*2000, 22:39
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Summary of Contents for MT2365
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