E–14
TROUBLESHOOTING GUIDE
SYMPTOM
Telephone not
working.
No Dial Tone
Phone does not
ring.
Voice level too low.
Unit will not
memory dial.
Unit will not dial
out.
Caller ID not
working.
POSSIBLE
CAUSE
Phone Locked Up.
Line cord not connected
correctly.
RINGER switch set to
OFF position.
Line cord not connected
correctly.
Wall Jack not working.
Handset HI/LO switch
set to LO position.
Memory locations not
set properly.
Loss of power/memory.
PULSE/TONE switch
not set properly.
Loss of Power.
You are not subscribed
to Called ID service.
POSSIBLE
SOLUTION
Press the RESET
button on the bottom of
the unit.
Connect line cord,
correctly.
Slide RINGER switch to
the HI or LO position.
Connect line cord,
correctly.
Try phone in another
wall jack.
Set Handset HI/LO
switch to HI position.
Reprogram memory
location numbers as
per this manual.
Check batteries or AC
Adapter. Reprogram
memories.
Set PULSE/TONE
switch properly.
Check batteries or AC
Adapter.
Call your local phone
company to subscribe.
CUSTOMER SERVICE
For customer service, please call 1-800-919-3647.
MPH-4385 (REVISED2/01).O/M.QXD 6/20/01 7:41 AM Page 15
