PROBLEM
POSSIBLE CAUSE
SOLUTION
Switch off the ice maker, fill water, and
press “ON/OFF” button again to restart
the unit.
Remove ice from ice basket.
Replace the
empty ice basket immediately to prevent
the next batch ice bullets from falling
into the water reservoir.
Stop the ice maker, and restart it when the
ice blocks melt. Select the small size ice
cube selection.
Replace the water. Temperature of water
recommended at 8-22 C.
The room temperature should be 10-35 C,
water temperature should be 8-22 C.
Return product to service center to be
verified by a qualified technician.
Return product to service center to be
verified by a qualified technician.
Little water in water
reservoir.
The ice basket is full.
The ice making cycle is too
long.
Water temperature in inner
tank is too low.
Room or water temperature
in inner tank is too high.
Refrigerant in cooling
system may be leaking.
Pipe in the cooling system
could be blocked.
“Add Water”
indicator is on.
“Ice Full” indicator
is on.
Ice cubes stick
together.
Ice making cycle is
normal but no ice
formed.
TROUBLESHOOTING
WARRANTY INFORMATION
WARNING:
Keep the ventilation opening of the
appliance clear of obstructions and a minimum
space of 10cm from surrounding walls and
surfaces.
WARNING:
Do not damage the refrigerant circuit.
- The warranty only covers defects in material or
regular and proper use of the appliance.
- The repairs under warranty may only be carried
out by an authorized service centre. When
making a claim under the warranty, the original
proof of purchase (with purchase date) must be
submitted.
The warranty will not apply in cases of:
- Normal wear and tear.
- Incorrect use, e.g. overloading the appliance,
use of different accessories.
- Use of force, damage caused by abuse and
neglect.
- Damage caused by not following instructions as
set out in this instruction manual.
- Partially or completely dismantled appliances.
The warranty will be rendered null & void if the
appliance shows any signs of abuse, neglect,
incorrect use of the appliance or any attempt to
dismantle or repair the appliance.
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