74
13 Troubleshooting
Problem
Cause
Solution
Coffee only drips
through.
Grinding fineness is too
fine.
Set the grinding fineness
coarser.
Clean the brewing unit.
Descale, if necessary.
Run the integrated cleaning
programme, if necessary.
Coffee does not
flow.
Water tank not filled or
incorrectly inserted.
Fill the water tank and make
sure it is inserted correctly.
Open the valve until water
flows out of the appliance and
then close it again.
Brewing unit obstructed.
Clean the brewing unit.
Grinder does not
grind coffee beans.
Beans do not drop into
the grinder (beans are
too oily).
Tap lightly on the bean
container.
The tilt lever is vertical.
Move the tilt lever to the right
or left.
Foreign objects in the
grinder
Call the hotline.
Loud grinder noise.
Foreign objects in the
grinder
Call the hotline.
The bean symbols
flash even
though the bean
container is full.
Insufficient quantity of
ground beans in the
brewing chamber
Press the button for one-cup
dispensing
or two-cup
dispensing
.
The valve symbol
illuminates out
of turn.
There is air in the lines
inside the appliance.
Open the valve until water
flows out of the appliance and
then close it again.
If necessary, clean the brewing
unit.